Question follow-through · 37748
Energy: Billing
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure energy suppliers issue accurate bills based on customer-submitted meter readings rather than estimated usage.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Energy Security and Net Zero
- Tabled
- 12 Mar 2025
- Target answer date
- 14 Mar 2025
- Answer
- 20 Mar 2025 · 8 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Environment and energy
- Energy: Billing · 14 Mar 2025
- Energy: Billing · 14 Mar 2025
- Offshore Industry: Skilled Workers · 18 Mar 2025
- Energy Performance Certificates: Private Rented Housing · 17 Apr 2025
- Energy Performance Certificates: Private Rented Housing · 17 Apr 2025
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 4 · 1 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 2 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
12 Mar 2025
Question tabled
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure energy suppliers issue accurate bills based on customer-submitted meter readings rather than estimated usage.
14 Mar 2025
Target answer date
Date supplied by the official written-questions record.
20 Mar 2025
Answer published
The Government takes the issue of accurate billing very seriously. All suppliers must take the required steps to reflect accurate meter readings in bills or statements sent to customers. This is laid out in Ofgem licence conditions. All energy suppliers m...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Energy: Billing
14 Mar 2025 · To ask the Secretary of State for Energy Security and Net Zero, what discussions his Department has had with Ofgem on improving oversight of energy suppliers’ billing practices to help prevent inaccurate estimated billing after actual meter readings have
Energy: Billing
14 Mar 2025 · To ask the Secretary of State for Energy Security and Net Zero, whether his Department has had recent discussions with the Energy Ombudsman on (a) trends in the number of billing inaccuracies and (b) the impact of billing inaccuracies on customers.
Offshore Industry: Skilled Workers
18 Mar 2025 · To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to support workers in the North Sea Oil and Gas industry in the transition towards net zero.
Energy Performance Certificates: Private Rented Housing
17 Apr 2025 · To ask the Secretary of State for Energy Security and Net Zero, what assessment her Department has made of the potential impact of the proposed changes to Energy Performance Certificate requirements on trends in the level of privately rented housing stock
Energy Performance Certificates: Private Rented Housing
17 Apr 2025 · To ask the Secretary of State for Energy Security and Net Zero, whether his Department has made an estimate of the number of private landlords who will sell their properties as a result of the proposed change in Energy Performance Certificate standards.
Energy Performance Certificates: Housing
22 Apr 2025 · To ask the Secretary of State for Energy Security and Net Zero, what comparative assessment he has made of the potential impact of EPC band requirements on (a) all homeowners and (b) homeowners with (i) detached and (ii) bungalow-style properties.
Warm Homes Plan: Private Rented Housing
22 Jul 2025 · To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure private tenants are impacted by the Warm Homes Plan.
Power Failures
29 Aug 2025 · To ask the Secretary of State for Energy Security and Net Zero, what discussions he has had with Ofgem on holding electricity providers accountable for persistent power outages experienced by households.
Heat Pumps and Solar Power
29 Aug 2025 · To ask the Secretary of State for Energy Security and Net Zero, what safeguards are in place to assess the financial resilience of companies installing (a) solar panels and (b) heat pumps under government-backed schemes.
Hydroelectric Power: North West
5 Nov 2025 · To ask the Secretary of State for Energy Security and Net Zero, whether he plans to support the development of new hydroelectric projects in the North West.
Energy Supply: Insolvency
20 Feb 2026 · To ask the Secretary of State for Energy Security and Net Zero, what assessment he has made of the adequacy of consumer redress options for customers with unresolved complaints against energy suppliers that have entered administration.