Question follow-through · 30309

Delivery Services: Standards

To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure parcel delivery companies are held to account when they have (a) extremely low satisfaction rates and (b) poor reviews.

answeredDepartment for Business and Trade

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Business and Trade
Tabled
10 Feb 2025
Target answer date
12 Feb 2025
Answer
19 Feb 2025 · 9 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Economy and business

Shared topic keywords suggest a connection; they do not establish a follow-up.

Votes on this topic

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Recorded timeline

  1. 10 Feb 2025

    Question tabled

    To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure parcel delivery companies are held to account when they have (a) extremely low satisfaction rates and (b) poor reviews.

  2. 12 Feb 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 19 Feb 2025

    Answer published

    Ofcom is the independent regulator for the postal sector with the responsibility and powers to regulate postal services.Ofcom’s approach to protecting consumers is to include a condition that all postal operators must establish, make available, and comply...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Aviation: Fuels

26 Feb 2025 · To ask the Secretary of State for Business and Trade, whether his Department has made an assessment of the potential merits of introducing (a) financial incentives and (b) support mechanisms to encourage investment in UK-based sustainable aviation fuel pr

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Boats: West Dorset

31 Mar 2025 · To ask the Secretary of State for Business and Trade, what assessment his Department has made of the contribution of traditional boat building to the economy in West Dorset constituency.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Arms Trade

17 Apr 2025 · To ask the Secretary of State for Business and Trade, if she will make an assessment of the legislation enabling domestic firearms companies to sell firearms to Europe.

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Restaurants: West Dorset

29 Apr 2025 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to help support restaurants in West Dorset constituency.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Public Houses: West Dorset

29 Apr 2025 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to help support bars in West Dorset constituency.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Cafes: West Dorset

29 Apr 2025 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to help support cafes in West Dorset constituency.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Hospitality Industry: Employment

29 Apr 2025 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to help support hospitality businesses to maintain employment levels in the context of higher labour costs.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Hospitality Industry: West Dorset

29 Apr 2025 · To ask the Secretary of State for Business and Trade, what assessment his Department has made of the potential impact of increased labour costs on employment levels in the hospitality industry in West Dorset constituency.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Hospitality Industry: Employers' Contributions and Minimum Wage

29 Apr 2025 · To ask the Secretary of State for Business and Trade, what estimate his Department has made of the potential impact of increases in (a) employer National Insurance contributions and (b) the National Minimum Wage on annual costs to the hospitality sector.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Hospitality Industry: Staff

29 Apr 2025 · To ask the Secretary of State for Business and Trade, whether he has had recent discussions with representatives of the hospitality industry on the potential impact of increased labour costs on that sector.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Hospitality Industry: Employers' Contributions

29 Apr 2025 · To ask the Secretary of State for Business and Trade, whether his Department plans to monitor the potential long-term impact of increased employer National Insurance contributions on employment trends in the hospitality sector.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Trade Agreements: India

30 May 2025 · To ask the Secretary of State for Business and Trade, whether his Department discussed the recruitment of pharmacists qualified in India to work in the UK during negotiations on the UK-India free trade agreement.