Question follow-through · 30121
Water Supply and Sewage: Compensation
To ask the Secretary of State for Environment, Food and Rural Affairs, what statutory guidance his Department issues to water companies on issuing compensation to customers in cases where the minimum standards of service required under The Water Supply an
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Environment, Food and Rural Affairs
- Tabled
- 10 Feb 2025
- Target answer date
- 13 Feb 2025
- Answer
- 25 Feb 2025 · 15 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Environment and energy
- Water Delivery Taskforce: South East Water · 17 Apr 2026
- National Landscapes · 18 May 2026
- Water Supply · 1 Jun 2026
- South East Water: Standards · 1 Jun 2026
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 4 · 1 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 2 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
10 Feb 2025
Question tabled
To ask the Secretary of State for Environment, Food and Rural Affairs, what statutory guidance his Department issues to water companies on issuing compensation to customers in cases where the minimum standards of service required under The Water Supply an
13 Feb 2025
Target answer date
Date supplied by the official written-questions record.
25 Feb 2025
Answer published
The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008 are often referred to as the Guaranteed Standards Scheme (GSS). The GSS establishes baseline expectations for customer service and corresponding payments to be made to af...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Water Delivery Taskforce: South East Water
17 Apr 2026 · To ask the Secretary of State for Environment, Food and Rural Affairs, how many meetings of the Water Delivery Taskforce have been held to discuss South East Water's performance since 13 November 2025.
National Landscapes
18 May 2026 · To ask the Secretary of State for Environment, Food and Rural Affairs, to set out a timetable and a strategy for expanding the number of National Landscapes.
Water Supply
1 Jun 2026 · To ask the Secretary of State for Environment, Food and Rural Affairs, what targets the Department gives water suppliers for the delivery of alternative water to vulnerable residents following the loss of water supply.
South East Water: Standards
1 Jun 2026 · To ask the Secretary of State for Environment, Food and Rural Affairs, how her Department scrutinises South East Water’s performance in providing alternative water to vulnerable customers following the loss of water supply.