Question follow-through · 26617

Child Maintenance Service: Standards

To ask the Secretary of State for Work and Pensions, what service standard the Child Maintenance Service has to respond to (a) complex casework and (b) complaints submitted between 30 August 2024 to 24 January 2025.

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
27 Jan 2025
Target answer date
29 Jan 2025
Answer
4 Feb 2025 · 8 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

Recorded timeline

  1. 27 Jan 2025

    Question tabled

    To ask the Secretary of State for Work and Pensions, what service standard the Child Maintenance Service has to respond to (a) complex casework and (b) complaints submitted between 30 August 2024 to 24 January 2025.

  2. 29 Jan 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 4 Feb 2025

    Answer published

    The Child Maintenance Service (CMS) have service standards for all change of circumstances, these are not categorised as complex as there is no specific criteria to meet, each case is considered on its own merit and circumstances of the case. Caseworkers ...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Access to Work Programme

22 May 2025 · To ask the Secretary of State for Work and Pensions, what are the average time is for applications submitted to the Access to Work scheme between 1st November 2024 to 21st May 2025 to be (a) completed and (b) awarded.