Question follow-through · 24933
Department for Work and Pensions: Translation Services
To ask the Secretary of State for Work and Pensions, how many calls to her Department were translated in each month since January 2021 for which data is available by language code; and what the cost of that translation was.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 20 Jan 2025
- Target answer date
- 22 Jan 2025
- Answer
- 6 Feb 2025 · 17 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
20 Jan 2025
Question tabled
To ask the Secretary of State for Work and Pensions, how many calls to her Department were translated in each month since January 2021 for which data is available by language code; and what the cost of that translation was.
22 Jan 2025
Target answer date
Date supplied by the official written-questions record.
6 Feb 2025
Answer published
The Contract value for the 3-year term (9th May 2022 - 8th May 2025) is £23.1m which is inclusive of all calls and face to face services. This includes interpretation translation, British Sign Language, video remote services and staff support (internal Br...
Official data retrieved 28 Sept 2026.
Later records
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