Question follow-through · 24589
Royal Mail: Universal Service Obligation
To ask the Secretary of State for Business and Trade, whether he is having discussions with Royal Mail on (a) instances of repeat error charges and (b) the effectiveness of its complaints processes, in the context of the universal service obligation.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Business and Trade
- Tabled
- 16 Jan 2025
- Target answer date
- 23 Jan 2025
- Answer
- 23 Jan 2025 · 7 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Economy and business
- Employment Tribunals Service: Enforcement · 5 Sept 2025
- Employment Tribunals Service: Enforcement · 15 Oct 2025
Shared topic keywords suggest a connection; they do not establish a follow-up.
Votes on this topic
- Draft Code of Practice on Electronic and Workplace Ballots for Statutory Trade Union Ballots · 15 Jul 2026
- Draft Trade Unions (Permissible Means of Voting) and Employment Rights (Unfair Dismissal) (Amendment) Order 2026 · 15 Jul 2026
- Taxation (Energy and Vehicles) Bill Committee: New Clause 5 · 1 Jul 2026
These Commons divisions share a topic label. The question did not necessarily lead to a vote.
Recorded timeline
16 Jan 2025
Question tabled
To ask the Secretary of State for Business and Trade, whether he is having discussions with Royal Mail on (a) instances of repeat error charges and (b) the effectiveness of its complaints processes, in the context of the universal service obligation.
23 Jan 2025
Target answer date
Date supplied by the official written-questions record.
23 Jan 2025
Answer published
Ministers and officials have discussions with Royal Mail on a regular basis in its capacity as the universal service provider. However operational issues such as error charges and complaints procedures are a matter for Royal Mail as an independent busines...
Official data retrieved 28 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Employment Tribunals Service: Enforcement
5 Sept 2025 · To ask the Secretary of State for Business and Trade, what recourse is available in situations where an employment tribunal award has been made but cannot be enforced because the company is no longer trading and has not gone into formal insolvency.
Employment Tribunals Service: Enforcement
15 Oct 2025 · To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential merits of providing further recourse in situations where an employment tribunal award (a) relating to (i) wages, (ii) holiday pay, (iii) compensatory noti