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Question follow-through · 23628

Hospitals: Telephone Services

To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential merits of issuing guidance to hospitals on using withheld numbers to contact patients about appointments.

answeredDepartment of Health and Social Care

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department of Health and Social Care
Tabled
13 Jan 2025
Target answer date
16 Jan 2025
Answer
16 Jan 2025 · 3 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Health and care

Shared topic keywords suggest a connection; they do not establish a follow-up.

Votes on this topic

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Recorded timeline

  1. 13 Jan 2025

    Question tabled

    To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential merits of issuing guidance to hospitals on using withheld numbers to contact patients about appointments.

  2. 16 Jan 2025

    Target answer date

    Date supplied by the official written-questions record.

  3. 16 Jan 2025

    Answer published

    National Health Services may sometimes choose to use withheld numbers when contacting patients, including to protect patient privacy and confidentiality, but we appreciate the frustration that patients can feel when they are unable to contact clinical sta...

Open official record

Official data retrieved 28 Sept 2026.

Later records

Possible follow-up questions

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Unreviewed candidateSame MP and department; topic relationship is unreviewed

Perinatal Mortality: Coroners

15 Jan 2025 · To ask the Secretary of State for Health and Social Care, whether he will make an assessment of the potential merits of extending the powers of Coroners to include the investigation of stillbirths.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Coronavirus and Influenza: Vaccination

17 Jan 2025 · To ask the Secretary of State for Health and Social Care, what the uptake is of (a) Covid-19 and (b) flu vaccinations in Tunbridge Wells constituency .

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Fractures: Health Services

20 Jan 2025 · To ask the Secretary of State for Health and Social Care, what recent progress he has made with NHS England on rolling out the Fracture Liaison Service.

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Mental Health Services: Finance

21 Jan 2025 · To ask the Secretary of State for Health and Social Care, what grants are available for (a) district and (b) borough councils to support mental health initiatives.

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Varicose Veins: Surgery

29 Jan 2025 · To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential merits of expanding the criteria for removing varicose veins to include the level of pain experienced.

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Hip Replacements: Compensation

3 Feb 2025 · To ask the Secretary of State for Health and Social Care, whether there are compensation schemes available for people made ill by defective hip replacements supplied by DePuy.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Maidstone and Tunbridge Wells NHS Trust: Pay

3 Mar 2025 · To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential (a) merits of including Tunbridge Wells in the High Cost Area Allowance and (b) impact of these proposals on staff (i) recruitment and (ii) retention

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Disclosure of Information

18 Mar 2025 · To ask the Secretary of State for Health and Social Care, what steps his Department is taking to (a) strengthen protections for NHS whistleblowers and (b) prevent repercussions for those who raise patient safety concerns.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Radiology: Staff

27 Mar 2025 · To ask the Secretary of State for Health and Social Care, what estimate he has made of the number of radiologists working in the NHS in (a) England and (b) Tunbridge Wells Hospital; and what steps he is taking to increase the number of radiologists workin

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Shingles: Vaccination

4 Apr 2025 · To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential merits of extending the eligibility for the shingles vaccination to people aged 65 or over.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

IVF: LGBT+ People

8 Apr 2025 · To ask the Secretary of State for Health and Social Care, whether he has a planned timetable for removing self-funded artificial insemination for same sex couples before they can access NHS-funded in vitro fertilisation.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Injuries: Health Services

17 Apr 2025 · To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the quality of wound care, in the context of the disbandment of the National Wound Care Strategy Programme in March 2025.