Question follow-through · 21379
Pension Credit: Standards
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to tackle delays in processing claims for pension credit.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 19 Dec 2024
- Target answer date
- 8 Jan 2025
- Answer
- 8 Jan 2025 · 20 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
19 Dec 2024
Question tabled
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to tackle delays in processing claims for pension credit.
8 Jan 2025
Target answer date
Date supplied by the official written-questions record.
8 Jan 2025
Answer published
We have deployed more than 500 additional staff to process the increase in Pension Credit claims. Pensioners won't miss out on Winter Fuel Payments even if their Pension Credit claim takes longer to process than usual. Where the customer is eligible for a...
Official data retrieved 27 Sept 2026.
Later records
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