Question follow-through · 17377
Universal Credit: Interpreters
To ask the Secretary of State for Work and Pensions, how many and what proportion of Universal Credit claimants have a note on their record saying that an interpreter is required when her Department contacts them.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 2 Dec 2024
- Target answer date
- 4 Dec 2024
- Answer
- 10 Dec 2024 · 8 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
More questions by this MP on Social security and pensions
- Jobcentres and Universal Credit: Telephone Services · 3 Dec 2024
- Refugees: Universal Credit · 6 Dec 2024
- Refugees: Employment and Social Security Benefits · 6 Dec 2024
- Pension Service · 10 Dec 2024
- State Retirement Pensions: Death · 10 Dec 2024
Shared topic keywords suggest a connection; they do not establish a follow-up.
Recorded timeline
2 Dec 2024
Question tabled
To ask the Secretary of State for Work and Pensions, how many and what proportion of Universal Credit claimants have a note on their record saying that an interpreter is required when her Department contacts them.
4 Dec 2024
Target answer date
Date supplied by the official written-questions record.
10 Dec 2024
Answer published
Currently, we do not collect structured data on customers who need an interpreter within UC. However, we know of the 43,203,214 calls the department received last year that 865,299 needed an interpreter which is around 2%. The data shown is unpublished ma...
Official data retrieved 27 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
Jobcentres and Universal Credit: Telephone Services
3 Dec 2024 · To ask the Secretary of State for Work and Pensions, pursuant to the answer of 2 December 2024 to Question 15704 on Jobcentres and Universal Credit: Telephone Services, what the costs were to her Department of translation and interpretation for each langu
Religion: Festivals and Special Occasions
4 Dec 2024 · To ask the Secretary of State for Work and Pensions, to provide a breakdown of all religious festivals celebrated by the Department in 2023.
Fraud: Criminal Investigation
4 Dec 2024 · To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential impact of her Department's policy not to initiate fraud investigations under £5,000 on public finances.
Refugees: Universal Credit
6 Dec 2024 · To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 5 December 2024 to Question 16633 on Department for Work and Pensions: Freedom of Information, if he will publish a breakdown of refugees in receipt of Universal Credit in 2023
Refugees: Employment and Social Security Benefits
6 Dec 2024 · To ask the Secretary of State for Work and Pensions, what proportion of refugees are (a) employed, (b) unemployed, (c) in receipt of Universal Credit and (d) in receipt of other social security benefits.
Department for Work and Pensions: Training
10 Dec 2024 · To ask the Secretary of State for Work and Pensions, if she will publish a list of companies contracted by her Department to undertake training for staff.
Department for Work and Pensions: Occupational Health
10 Dec 2024 · To ask the Secretary of State for Work and Pensions, how many staff employed by her Department are responsible for staff welfare; and whether her Department has any contracts with external organisations for staff welfare services.
Pension Service
10 Dec 2024 · To ask the Secretary of State for Work and Pensions, how many contacts to the Pension Service there were in each month of the last five years.
State Retirement Pensions: Death
10 Dec 2024 · To ask the Secretary of State for Work and Pensions, if she will make an estimate of the cost to the public purse of pension payments made to deceased recipients in each of the last ten years.
Department for Work and Pensions: Equality
18 Dec 2024 · To ask the Secretary of State for Work and Pensions, how many and what proportion of officials in her Department were hired via positive action schemes in the last financial year.
Social Security Benefits: Convictions
7 Jan 2025 · To ask the Secretary of State for Work and Pensions, what proportion of people convicted for their involvement in Pakistani heritage grooming gangs were in receipt of (a) Universal Credit and (b) another benefit when they committed their crimes.
Personal Independence Payment: Refugees
28 Jan 2025 · To ask the Secretary of State for Work and Pensions, how many refugees were in receipt of Personal Independence Payment in each of the last five years; and what the cost to the public purse was.