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Question follow-through · 15705

NHS: Telephone Services

To ask the Secretary of State for Health and Social Care, how many calls within the NHS were translated by each language code in each of the last ten years; and what the cost was to the public purse in each of those years.

answeredDepartment of Health and Social Care

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department of Health and Social Care
Tabled
22 Nov 2024
Target answer date
26 Nov 2024
Answer
29 Nov 2024 · 7 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Health and care

Shared topic keywords suggest a connection; they do not establish a follow-up.

Votes on this topic

These Commons divisions share a topic label. The question did not necessarily lead to a vote.

Recorded timeline

  1. 22 Nov 2024

    Question tabled

    To ask the Secretary of State for Health and Social Care, how many calls within the NHS were translated by each language code in each of the last ten years; and what the cost was to the public purse in each of those years.

  2. 26 Nov 2024

    Target answer date

    Date supplied by the official written-questions record.

  3. 29 Nov 2024

    Answer published

    The Department does not hold this information centrally.

Open official record

Official data retrieved 27 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Undocumented Migrants

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, how many private provider contracts have been commissioned by the NHS to treat irregular migrants in each of the last ten years; and what the cost to the public purse was of those contracts.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Asylum: Children

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, what the average height is of male asylum seekers recorded via the National Child Measurement Programme.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Protective Clothing: Storage

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 21 November to Question 13915 on Protective Clothing: Storage, if he will publish a breakdown of where personal protective equipment that is unsuitable for NHS use is stor

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Translation Services

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 27 November 2024 to Question 15631 on NHS: Translation Services , what the reason was for the change in the number of e-RS letters sent out in (a) 2019/20 and (b) 2020/21.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Translation Services

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, if he will make an estimate of the average additional time taken during the appointments for (a) translation and (b) interpretation.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Translation Services

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, what proportion of letters posted by the NHS were in each language in each of the last five years; and what the cost of translation was for those letters.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Translation Services

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 27 November 2024 to Question 15631 on NHS: Translation services, which languages e-RS letters sent in 2024-25 were translated into.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Interpreters

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, which interpreting agencies are contracted to provide services to the NHS; and what the cost to the public purse of those contracts is.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Translation Services

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential merits of allowing (a) family and (b) friends to provide (i) translation and (ii) interpretation during NHS appointments.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Translation Services

27 Nov 2024 · To ask the Secretary of State for Health and Social Care, how many test results have been translated into languages other than English for each of the last five years.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

NHS: Interpreters

28 Nov 2024 · To ask the Secretary of State for Health and Social Care, if he will make an estimate of the cost to the public purse of training to raise awareness of the role of interpreting within the NHS.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Asylum and Undocumented Migrants: Mental Health Services

28 Nov 2024 · To ask the Secretary of State for Health and Social Care, how many (a) irregular migrants and (b) asylum seekers attended how many NHS therapy sessions in the most recent year for which information is available; and what the cost to the public purse was o