Question follow-through · 13527

Utilities: Billing

To ask the Secretary of State for Energy Security and Net Zero, whether his Department plans to take steps to (a) protect consumers who receive inaccurate bills from utility companies and (b) prevent utility companies from enforcing high usage bills witho

answeredDepartment for Energy Security and Net Zero

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Energy Security and Net Zero
Tabled
11 Nov 2024
Target answer date
14 Nov 2024
Answer
14 Nov 2024 · 3 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Environment and energy

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Votes on this topic

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Recorded timeline

  1. 11 Nov 2024

    Question tabled

    To ask the Secretary of State for Energy Security and Net Zero, whether his Department plans to take steps to (a) protect consumers who receive inaccurate bills from utility companies and (b) prevent utility companies from enforcing high usage bills witho

  2. 14 Nov 2024

    Target answer date

    Date supplied by the official written-questions record.

  3. 14 Nov 2024

    Answer published

    As a priority, the Government will support Ofgem to review the rules around billing accuracy and supplier billing practices to understand where improvement is needed and whether compliance action is required. Ofgem is also considering new rules to improve...

Open official record

Official data retrieved 27 Sept 2026.

Later records

Possible follow-up questions

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Unreviewed candidateSame MP and department; topic relationship is unreviewed

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29 Nov 2024 · To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to ensure that vehicle recycling sites are established across the country; and what steps he is taking to publicise incentives to ensure participation in scrappage sch

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Renewables Obligation

16 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, what assessment he has made of the adequacy of the Renewable Obligation system of (a) subsidies and (b) regulation in the context of the Ofgem investigation into Drax Power Limited.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Drax Power Station

4 Feb 2025 · To ask the Secretary of State for Energy Security and Net Zero, on how many occasions the Drax power station has claimed that 100% of the wood it burnt is from sustainable sources since 2012.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Solar Power: Housing

17 Apr 2025 · To ask the Secretary of State for Energy Security and Net Zero, if he will make an assessment of the potential merits of introducing a Government-backed zero per cent interest loan scheme to support the rollout of solar panels on homes.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Solar Power: Housing

27 Jun 2025 · To ask the Secretary of State for Energy Security and Net Zero, what estimate he has made of the number and proportion of the solar panels to be installed on new homes that will be manufactured in the UK; and what steps his Department is taking to support

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Mineworkers' Pension Scheme

13 Nov 2025 · To ask the Secretary of State for Energy Security and Net Zero, what steps the Government is taking to return all future surplus investment returns in the Mineworkers’ Pension Scheme to beneficiaries.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Fuels: Air Ambulance Services

24 Apr 2026 · To ask the Secretary of State for Energy Security and Net Zero, if he will formally include air ambulance charities within national fuel resilience and prioritisation planning.