Question follow-through · 12172

Property Ombudsman: Standards

To ask the Secretary of State for Housing, Communities and Local Government, what information her Department holds on the average time taken by the Property Ombudsman to reach a decision on complaints.

answeredMinistry of Housing, Communities and Local Government

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Ministry of Housing, Communities and Local Government
Tabled
31 Oct 2024
Target answer date
4 Nov 2024
Answer
8 Nov 2024 · 8 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Communities and local government

Shared topic keywords suggest a connection; they do not establish a follow-up.

Recorded timeline

  1. 31 Oct 2024

    Question tabled

    To ask the Secretary of State for Housing, Communities and Local Government, what information her Department holds on the average time taken by the Property Ombudsman to reach a decision on complaints.

  2. 4 Nov 2024

    Target answer date

    Date supplied by the official written-questions record.

  3. 8 Nov 2024

    Answer published

    While the Property Ombudsman (TPO) is independent of Government, we are committed to ensuring that the agent redress schemes work well for consumers. My department receives regular data from TPO and meets with them regularly to discuss policy and performa...

Open official record

Official data retrieved 27 Sept 2026.

Later records

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