Question follow-through · 9183
Department for Work and Pensions: Terminology
To ask the Secretary of State for Work and Pensions, if she will review her Department's use of the term customer for claimants.
About this written question
A written question asks a government minister for information in writing. Parliament publishes the question and any answer.
- Answering body
- Department for Work and Pensions
- Tabled
- 15 Oct 2024
- Target answer date
- 21 Oct 2024
- Answer
- 21 Oct 2024 · 6 calendar days after tabling
Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.
Recorded timeline
15 Oct 2024
Question tabled
To ask the Secretary of State for Work and Pensions, if she will review her Department's use of the term customer for claimants.
21 Oct 2024
Target answer date
Date supplied by the official written-questions record.
21 Oct 2024
Answer published
The department keeps its policies and procedures under regular review, including how it communicates with users of its services.
Official data retrieved 27 Sept 2026.
Later records
Possible follow-up questions
Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.
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