Question follow-through · 8135

Energy: Billing

To ask the Secretary of State for Energy Security and Net Zero, whether he has had discussions with Ofgem on guidance to energy companies on the maximum credit they can hold of their customers' funds before reducing the direct debt or offering a refund.

answeredDepartment for Energy Security and Net Zero

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Energy Security and Net Zero
Tabled
9 Oct 2024
Target answer date
14 Oct 2024
Answer
14 Oct 2024 · 5 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Environment and energy

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Votes on this topic

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Recorded timeline

  1. 9 Oct 2024

    Question tabled

    To ask the Secretary of State for Energy Security and Net Zero, whether he has had discussions with Ofgem on guidance to energy companies on the maximum credit they can hold of their customers' funds before reducing the direct debt or offering a refund.

  2. 14 Oct 2024

    Target answer date

    Date supplied by the official written-questions record.

  3. 14 Oct 2024

    Answer published

    Ministers have discussed with Ofgem the need to drive higher standards of service for energy customers. Ofgem requires suppliers to ensure that payments are set to avoid building up excessive credit balances, including taking regular meter readings. Exces...

Open official record

Official data retrieved 27 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Energy Supply: Buildings

28 Oct 2024 · To ask the Secretary of State for Energy Security and Net Zero, which organisation is responsible for ensuring the connection of large energy user buildings.

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Energy: Nuclear Fusion

14 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, what recent assessment his Department has made of the potential merits nuclear fusion as a future energy source.

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Small Modular Reactors: Data Centres

14 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, if he will have discussions with the Secretary of State for Science, Innovation and Technology on the potential for small modular nuclear reactors to power datacentres in the UK.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Small Modular Reactors

14 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, how many and what proportion of full-time equivalent members of staff in his Department work on supporting (a) advanced and (b) small modular nuclear reactors.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Small Modular Reactors

14 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, how many and what proportion of full-time equivalent members of staff in Great British Nuclear work on the UK’s small modular reactor programme.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Nuclear Power: Energy Supply

14 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, what his Department's target is for nuclear capacity in gigawatts by (a) 2030, (b) 2040 and (c) 2050.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Small Modular Reactors

14 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, with reference to Great British Energy's press release, Negotiations begin for UK’s small modular reactor programme, published on 11 November 2024, what steps he is taking to help ensure deci

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Energy Supply

21 Jan 2025 · To ask the Secretary of State for Energy Security and Net Zero, with reference to the pause to the applications process for new entrants to the connections queue from 29 January 2025 announced by the National Energy Systems Operator on 15 January 2025, wh

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Nuclear Power

6 Feb 2025 · To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential merits of using the UK’s plutonium stockpile to generate electricity.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Plutonium

6 Feb 2025 · To ask the Secretary of State for Energy Security and Net Zero, with reference to the Written Statement of 24 January 2025 on Plutonium Disposition Strategy, HCWS388, if he will publish the basis for the Nuclear Decommissioning Authority’s recommendation

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Nuclear Power

6 Feb 2025 · To ask the Secretary of State for Energy Security and Net Zero, with reference to the Written Statement of 6 February 2025 on Consenting and Regulation of Nuclear Energy, HCWS419, what assessment he has made of the potential merits of using the UK’s pluto

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Heat Networks

3 Apr 2025 · To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to encourage the connection of residential developments to district heating schemes.