Question follow-through · 4955

Electronic Commerce

To ask the Secretary of State for Business and Trade, what steps his Department is taking to inform the public of their rights under the Consumer Contracts Regulations when buying from an online trader.

answeredDepartment for Business and Trade

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Business and Trade
Tabled
9 Sept 2024
Target answer date
11 Sept 2024
Answer
17 Sept 2024 · 8 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Economy and business

Shared topic keywords suggest a connection; they do not establish a follow-up.

Votes on this topic

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Recorded timeline

  1. 9 Sept 2024

    Question tabled

    To ask the Secretary of State for Business and Trade, what steps his Department is taking to inform the public of their rights under the Consumer Contracts Regulations when buying from an online trader.

  2. 11 Sept 2024

    Target answer date

    Date supplied by the official written-questions record.

  3. 17 Sept 2024

    Answer published

    The Government funds the Citizens Advice Consumer Service in England and Wales, providing impartial advice on a range of consumer issues, including buying online. In Scotland, where consumer advice and advocacy are devolved, a similar service is provided ...

Open official record

Official data retrieved 27 Sept 2026.

Later records

Possible follow-up questions

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27 Jan 2025 · To ask the Secretary of State for Business and Trade, if he will hold discussions with manufacturers on the potential merits of developing antifreeze products without ethylene glycol.

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28 Apr 2025 · To ask the Secretary of State for Business and Trade, what recent assessment his Department has made of the potential impact of the UK-Colombia Investment treaty on the safety of human rights defenders in Colombia.

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Small Businesses: Inverness, Skye and West Ross-shire

16 Jun 2025 · To ask the Secretary of State for Business and Trade, what financial steps his Department is taking to support seasonal businesses in Inverness, Skye and West Ross-shire constituency.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Small Businesses: Employers' Contributions

16 Jun 2025 · To ask the Secretary of State for Business and Trade, what discussions his Department has had with the Federation of Small Businesses on the impact of increased employer National Insurance Contributions.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Arms Trade: Israel

20 Jun 2025 · To ask the Secretary of State for Business and Trade, how many (a) military items and (b) munitions have been exported to Israel since the suspension of 30 arms export licences in September 2024.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Home Shopping

20 Jun 2025 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to inform the public of their rights under the Consumer Contracts Regulations when buying from an online trader.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Overseas Trade: Israel

30 Jun 2025 · To ask the Secretary of State for Business and Trade, what discussions he has had with the Secretary of State for Foreign, Commonwealth and Development Affairs on the potential impact of the visit by the trade envoy to Israel to Haifa in May 2025 on the U

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Universal Service Obligation: Rural Areas

9 Jul 2025 · To ask the Secretary of State for Business and Trade, whether he plans to ensure that the Universal Service Obligation applies to rural areas.

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Hospitality Industry: VAT

14 Jul 2025 · To ask the Secretary of State for Business and Trade, what recent discussions he has had with representatives of the hospitality sector on the impact of the current rate of VAT on small businesses.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Maternity Leave

29 Aug 2025 · To ask the Secretary of State for Business and Trade, what steps he is taking to improve the enforcement of legal protections for women returning to work after maternity leave.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Grievance Procedures

29 Aug 2025 · To ask the Secretary of State for Business and Trade, whether he has had recent discussions with the Advisory, Conciliation and Arbitration Service on improving guidance on safeguarding complainants during internal grievance processes.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Business: Consumers

10 Oct 2025 · To ask the Secretary of State for Business and Trade, what steps his Department is taking to encourage businesses to promote customer contact by providing (a) phone numbers (b) email addresses (c) live chat for customers and (d) multiple contact options.