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Question follow-through · 3119

Pension Credit

To ask the Secretary of State for Work and Pensions, if she will take steps to ensure that the pension credit application process is (a) streamlined and (b) user friendly to complete.

answeredDepartment for Work and Pensions

About this written question

A written question asks a government minister for information in writing. Parliament publishes the question and any answer.

Answering body
Department for Work and Pensions
Tabled
30 Aug 2024
Target answer date
3 Sept 2024
Answer
11 Sept 2024 · 12 calendar days after tabling

Elapsed calendar days describe the record timeline, not whether Parliament considers an answer on time.

More questions by this MP on Social security and pensions

Shared topic keywords suggest a connection; they do not establish a follow-up.

Recorded timeline

  1. 30 Aug 2024

    Question tabled

    To ask the Secretary of State for Work and Pensions, if she will take steps to ensure that the pension credit application process is (a) streamlined and (b) user friendly to complete.

  2. 3 Sept 2024

    Target answer date

    Date supplied by the official written-questions record.

  3. 11 Sept 2024

    Answer published

    We are streamlining all Pension Credit application routes by using information held internally to reduce the number of questions the citizen must answer. A key objective of DWP’s Service Modernisation Programme is to utilise end user research to understan...

Open official record

Official data retrieved 27 Sept 2026.

Later records

Possible follow-up questions

Strong links require the same MP, department and exact heading. Other same-department questions are shown as unreviewed candidates, not as confirmed follow-ups. No debate link is asserted unless a stable source relationship exists.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Household Support Fund

2 Sept 2024 · To ask the Secretary of State for Work and Pensions, what her policy is on continuing the Household Support Fund after 30 September 2024.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

State Retirement Pensions: Women

11 Sept 2024 · To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 22 July 2024 to Question 33 on State Retirement Pensions: Women and with reference to the report by the Parliamentary and Health Service Ombudsman entitled Women’s State Pensio

Strong linkSame MP, department and exact heading

Pension Credit

11 Sept 2024 · To ask the Secretary of State for Work and Pensions, what comparative assessment she has made of trends in the take up of Pension Credit between (a) July 2024 and September 2024 and (b) July 2022 and July 2024.

Strong linkSame MP, department and exact heading

Pension Credit

11 Sept 2024 · To ask the Secretary of State for Work and Pensions, what the average processing time for a Pension Credit application was in the latest period for which data is available; and whether she has taken steps to improve that processing time.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Winter Fuel Payment

11 Sept 2024 · To ask the Secretary of State for Work and Pensions, if she will publish the impact assessment for the changes to the Winter Fuel Payment regulations.

Strong linkSame MP, department and exact heading

Pension Credit

15 Oct 2024 · To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 September 2024 to Question 5385 on Pension Credit, how much extra funding her Department has secured for additional staffing to improve processing times.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Age: Labour Turnover and Recruitment

14 Jan 2025 · To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential impact of age-related discrimination on (a) recruitment and (b) retention in the workplace.

Strong linkSame MP, department and exact heading

Pension Credit

13 Feb 2025 · To ask the Secretary of State for Work and Pensions, with reference to the Answer of 5 February 2025 to Question HL4289 on Pension Credit and with reference to the oral contribution of the Economic Secretary to the Treasury of 3 December 2024, Official Re

Strong linkSame MP, department and exact heading

Pension Credit

13 Feb 2025 · To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 October 2024 to Question 5385 on Pension Credit, what recent steps she has taken to ensure that funding for additional staffing is reducing pension credit application proces

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Children: Maintenance

5 Mar 2025 · To ask the Secretary of State for Work and Pensions, what steps she is taking to seek improvements to the child maintenance system; and what recent discussions she has had with statutory and non statutory bodies to discuss system improvements.

Strong linkSame MP, department and exact heading

Pension Credit

5 Mar 2025 · To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of Pension Credit applications rejected by decision makers since September 2024; and what the reasons were for the rejection of those applications.

Unreviewed candidateSame MP and department; topic relationship is unreviewed

Pension Credit: Staff

5 Mar 2025 · To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 25 February 2025 to Question 31507 on Pension Credit, what departmental budget stream is supporting the funding for additional staff to process pension credit applications.