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Zöe Franklin MP: written questions

4 Jul 2026–16 Oct 2026 · year in progress

How these years work

Our reporting years run from 4 July to 3 July, starting with the 2024 general election. They are not official parliamentary sessions. Office costs keep IPSA’s April–March financial years. Records may cover only part of a year; a missing record does not mean no work was done.

Read what this MP said, asked and contributed in Parliament.

2 published records · newest first.

Written questions

  • Mobile Phones: StandardsDepartment for Digital, Culture, Media and SportTabled 28 Aug 2026AnsweredUIN 24950More

    Question: To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment she has made of the potential merits of introducing strengthened service standards and automatic compensation for mobile network customers, similar to those available for

    Answer: Government has made no assessment of automatic compensation for mobile network customers. Ofcom, the independent telecoms regulator, has statutory duties to protect the interests of telecoms consumers and has powers to set rules that communications provid...

    Answered 21 Sept 2026

    Original Parliament record
  • Mobile Phones: ComplaintsDepartment for Digital, Culture, Media and SportTabled 28 Aug 2026AnsweredUIN 24949More

    Question: To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment she has made of the adequacy of the eight-week complaint resolution timeframe for mobile network providers.

    Answer: Ofcom, as the independent regulator, has acted to make telecoms complaints faster and fairer. Following review in April 2026, Ofcom concluded consumers should not have to wait eight weeks before accessing Alternative Dispute Resolution and reduced the tim...

    Answered 21 Sept 2026

    Original Parliament record
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Written questions by answering department

4 Jul 2026–16 Oct 2026. One record per UIN and tabled date; the named department is not a measure of answer quality.

View as listAttorney General's Office: 1Attorney General's Office1Department for Business and Trade: 1Department for Business and Trade1Department for Business, Innovation, Science and Trade: 3Department for Business, Innova…3Department for Culture, Media and Sport: 1Department for Culture, Media a…1Department for Digital, Culture, Media and Sport: 2Department for Digital, Culture…2Department for Environment, Food and Rural Affairs: 1Department for Environment, Foo…1Department for Transport: 2Department for Transport2Department for Work and Pensions: 4Department for Work and Pensions4Department of Health and Social Care: 2Department of Health and Social…2Home Office: 6Home Office6Ministry of Housing, Communities and Local Government: 1Ministry of Housing, Communitie…1Ministry of Justice: 3Ministry of Justice3Treasury: 2Treasury2
What this shows and doesn't show
4 Jul 2026–16 Oct 2026. One record per UIN and tabled date; the named department is not a measure of answer quality. Published records do not measure effort or effectiveness. Methodology.
Department or topicPublished records
Attorney General's Office1
Department for Business and Trade1
Department for Business, Innovation, Science and Trade3
Department for Culture, Media and Sport1
Department for Digital, Culture, Media and Sport2
Department for Environment, Food and Rural Affairs1
Department for Transport2
Department for Work and Pensions4
Department of Health and Social Care2
Home Office6
Ministry of Housing, Communities and Local Government1
Ministry of Justice3
Treasury2

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