Torsten Bell MP: speeches 2026

Speeches

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  No, I am going to finish. Let us be reasonable. Maybe Conservative Front Benchers just needed some time to think about it. What happened at Third Reading? On that occasion we had the pleasure of the shadow Secretary of State—she had not quite got to the frothing phase of her development—saying that “there is a lot in it that we do welcome”, as it will “help people to manage their pension savings and get better returns.” She went on, “so we will not be voting against the Bill” —[ Official Report , 3 December 2025; Vol. 776, c. 1130-1131.] We are now told it is an Armageddon Bill. The shadow Secretary of State was right then, and she is ludicrously over the top now. The Bill puts savers’ interests first, as she well knows. She knows something else, which makes this faux crusading all the more embarrassing. Who are the politicians who have lobbied me to mandate pension scheme investment decisions? Tories. That has been mainly in private, so I will spare their blushes, but one ventured out into the open. The Leader of the Opposition’s Parliamentary Private Secretary, the right hon. Member for Salisbury (John Glen), called me and others to a Westminster Hall debate just a few months ago. Why? Because he was worried about what he called my “effort to hold back from mandation”. —[ Official Report, 25 November 2025; Vol. 776, c. 110WH.] What was he worried about? That we were not doing enough to push pension savers into UK investments. That is the truth behind all the froth today. The Bill supports savers and focuses on driving up the returns on their savings, and even the most over-excited Opposition Members know that is the right thing to do.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  No, we have got some more. That was before Conservative Front-Bench Members—then in a less bonkers phase of life—nodded through the Bill, which they now claim is some kind of end-of-days Armageddon. Let us be reasonable.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  Further to that point of order, Madam Deputy Speaker. I thank the right hon. Member for Salisbury (John Glen) for his point of order. As I have already said to him, I apologise for not giving him advance notice that I would raise the comments that he made in that Westminster Hall debate. The point that I made in my closing speech, which unfortunately he missed out on—but I know that his hon. Friends on the Conservative Front Bench enjoyed every minute of it—is that he has made the case that there is a challenge, in that there is not enough investment in UK equities, and he has called for measures to push in that direction.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I absolutely agree with the right hon. Member’s focus on the generational challenges, but I have a slightly different view on what the biggest challenge is. The biggest issue for younger generations is if they do not have faith in a pensions system because they do not believe it will deliver adequate retirement incomes. That is the most important thing. That is why this Bill will aid the higher returns on those savings through a whole range of measures, and it is also why the Pensions Commission is so important to show those younger generations that we are looking ahead to their futures. I think that will help with some of the issues he raised. I agree a bit less with the right hon. Member on the defined-contribution side. What stands out in the defined-contribution market is less the difference between bonds and equities—we see a much larger share of asset allocation to equities in defined-contribution systems—and more the exposure to private assets versus public assets. But there is a question about whether, if we do not have what we are trying to put in place with default pensions, we see some people in defined-contribution pensions lifestyling down, which means moving cash from equities into bonds.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  Let me start by thanking Members of both Houses for their careful scrutiny of the Bill before us today. I thank Members of the other place for their amendments, which we are considering today; in particular, I thank Baroness Sherlock and Lord Katz for their steering of the Bill in recent months. This is a complex Bill, but it is one with a simple goal: higher returns for pension savers. As I noted on Second Reading, this is a particular responsibility of this House, because it is legislative action, in the form of auto-enrolment, that has got Britain back into the habit of workplace pension savings. We must ensure that those savings deliver, overcoming the challenges of a system that is too fragmented and where there is insufficient focus on how hard people’s savings work to support them in retirement. A complex Bill means something else: amendments. As is normal, the Government brought forward changes in the other place that we today ask this House to endorse. The vast majority of them are technical, ensuring that the legislation works as intended. Of the more substantive changes, I will highlight three. First, the Government tabled amendments in the other place that will help to ensure that superfunds will not be forced to wind up when they still provide a high level of security to their members. Secondly, on the Atomic Weapons Establishment pension scheme, we are reflecting the reality that since 2021, AWE has been wholly owned by the Ministry of Defence. Its closely defined benefit pension scheme is backed by a Crown guarantee. These Government amendments therefore move it on to the same basis as other central Government pension schemes; the accrued rights of members are of course fully protected. Finally, on the value for money measures, the Government amendments provide for provisions to be commenced via regulations, to allow decisions about the introduction of elements of the VFM framework to reflect detailed design work and consultation. Peers in the other place have, as always, provided useful scrutiny of the Bill, so let me turn to doing justice to their amendments. First, there are the Lords amendments to the local government pension scheme. Lords amendment 1 understandably tries to introduce an explicit prohibition on regulations about investment in specific assets or asset classes, or about the location of investments. That is duplicative, because a 2020 Supreme Court ruling effectively means that LGPS regulations cannot provide such direction without a specific basis from Parliament, and there are no new provisions in the Bill that would allow it to be provided. Lords amendments 5 and 6 relate to worries about excessive prudence in the valuations of the local government pension scheme. I recognise the intent behind these Lords amendments, given the importance of those valuations for decisions about contribution levels, and I can offer hon. Members some reassurance on that front. The 2025 valuations look set to see the average employer contribution rate in England and Wales reduce by slightly less than 5% on average, which is a substantial reduction. Lords amendment 5 would introduce specific benchmarks for the next valuation in 2028, but the right way to learn lessons from this valuation is via the statutory review by the Government Actuary’s Department, which will begin shortly. Lords amendment 6 focuses not on the LGPS valuations themselves, but on facilitating employers seeking interim reviews between valuations. I have heard calls for that from several Members over the last few months. However, the Government have already committed to consulting on regulations governing interim contribution reviews, reflecting the requirement in the Public Service Pensions Act 2013 to consult on changes to regulations—something that this Lords amendment would breach. Let me turn to small pots. I am pleased to see that there remains a strong consensus on the need to act here, given the costs to individuals and to the pension system as a whole of the proliferation of small pots. This is an area where work begun under the Conservatives. Lords amendment 13 probes the case for extending the dormancy period for automatic consolidation from 12 months to 36 months. I recognise the intent, but that would be a mistake. It would significantly prolong the period during which a pot remains both small and dormant, with members facing multiple sets of charges and the wider scheme membership continuing to subsidise scheme losses on such pots, which might total around £50 million per year.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  Yes, basically I recognise the risks that the right hon. Member raises. I think that I should now turn to the shadow Secretary of State, the hon. Member for Faversham and Mid Kent (Helen Whately). [ Interruption. ] It is not that I was confused; I was worried, because she used to be a calm and reasonable person, but something weird has happened. I fear that she has been infected by the existential angst of the modern Conservative party, and a leader whose entire political strategy is to focus on being rude rather than being right. This infection has left the shadow Secretary of State desperately trying to tell anyone who will listen—that is not many—that pensions are being raided and that there is a war on savers. Wow—those are strong words. There are just two problems with those words. First, they are nonsense on stilts, designed to scaremonger good savers. I am afraid that the hon. Member has confused a conspiracy theory with a pensions policy, which is disappointing. The second problem is the lack of consistency and self-respect. If you really thought the Bill was as dangerous as we have been told today, you would have fought it in the trenches. You would have opposed it every single step of the way—

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I apologise, Madam Deputy Speaker. I shall contact the right hon. Member for Salisbury. The comments in the Westminster Hall debate are on the record.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I am always ready to engage in exciting debates about pensions. The right hon. Member for Tonbridge (Tom Tugendhat) is right to say that far more Members should be enthused enough to come and talk for as long as possible about pensions. I hope not to speak for two hours, but somewhere close to that, and I thank Members on both sides of the House and from the other place for their thoughtful contributions to an important debate. I will avoid trying the House’s patience by reiterating the reasons why the Government do not think it right to accept amendments that are unnecessary or that undermine policy intent, but I will respond in detail to the important points that hon. Members have made. The Chair of the Select Committee, my hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) asked specifically about what the international evidence on asset allocation tells us. Two things stand out. The first is that the UK defined contribution market has an unusually low allocation to private assets, for example compared with similar schemes in Australia. The second is the point she raised that they have lower home bias—a point also partially raised by the right hon. Member for Tonbridge. Those two are related. We tend to see higher levels of home bias in investments that are in private assets than investments in public assets, for all the obvious reasons to do with the comparative advantage that comes from knowing more about the home market. I recognise the argument that my hon. Friend the Member for Oldham East and Saddleworth made about the PPF and the FAS. Her powerful campaigning on this issue, including raising it through the Work and Pensions Committee, is one of the reasons why we have acted in a way that previous Governments and Pensions Ministers have not.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I thank the Select Committee Chair for her intervention. The organisation she mentions has been consistently making these cases. In fact, the hon. Member for Wyre Forest (Mark Garnier) has spoken from the Opposition Front Bench about the work of that organisation in these debates, including in a Westminster Hall debate just a few months ago. It is an important thing to think about. Some of it reflects increasing international cross-border investments, but my hon. Friend is right to highlight that we see a lower level of home bias among the UK’s defined contribution schemes.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  If I have understood the hon. Member’s question, we are ruling out the ability for the power to be used for any purpose other than for the broad private asset class. That would include questions of specific asset classes, but it would also include questions of geography. I hope that gives him the reassurance he is looking for. It is also in the interests of savers to tackle the UK’s fragmented pensions landscape. Scale matters: it reduces costs, opens up a wider range of investment strategies and enables more active asset ownership. Those arguments, I think, have cross-party consensus, and they lie behind the measures in the Bill to require pension schemes to operate at scale in the years ahead. Unfortunately, that policy objective, motivated by a desire to ensure that savers get the best returns, would be undermined by Lords amendments 26 and 37, which seek to create more exemptions from the scale requirements for small schemes. They would do so in a way that would create ongoing uncertainty for years as schemes, regulators and likely courts debate whether or not the conditions for such exemptions have been met, a process that itself would impose significant costs on savers. Both regulators have expressed their concern that, as a result, these amendments would be inoperable. I do, however, recognise the case that has been made, in this House and in the other place, for the importance of both competition and innovation in the market. That is what lies behind the pragmatic approach we have taken to achieving scale: not only have we set a pragmatic £25 billion starting point, but smaller schemes will be given time to reach that point, with the transition pathway lasting until 2035. The new entrant pathway will also provide a route for truly new and innovative disruptors to enter the market. This supports the policy intent of Lords amendments 35 and 43, which require the Secretary of State to have regard to innovation and competition when making regulations that support scale. Those amendments are, however, largely duplicative, given that the Bill already sets out that regulations made under the clauses in chapter 4 must take into account the conclusions of the review of non-scale default arrangements, and that review will consider innovation and competition. Turning from private to public pension schemes, Lords amendments 77 and 85 seek a review of the long-term affordability of public service pension schemes, a matter that I am sure many Members are interested in. The content of the proposed review, however, overlaps almost entirely with existing mechanisms through which public service pension details are reported, not least the Office for Budget Responsibility and its reports and the whole of Government accounts. Reflecting major reforms over recent years, those mechanisms provide important reassurance that the cost of public sector pensions as a share of GDP is set to fall significantly in the years ahead. Lords amendments 78 and 86 deal with the Pension Protection Fund and the potential for that fund to discharge its existing liabilities to members through a lump sum payment. I understand the sentiments of those in the other place who brought forward those amendments, in recognition of the absence of pre-1997 increases in PPF compensation, but the amendments would not achieve their intended objective of changing the level of compensation to which members are entitled. Instead, the Government are acting to improve the PPF safety net, with the Bill providing for prospective pre-1997 indexation of compensation for members whose former schemes provided for those increases. Turning back to today’s savers, we all want to see more engagement with pension savings. I am an optimist on this front: as DC pots grow, so will engagement with those savings. Lords amendment 79 seeks to support that engagement from the perspective of providers, instigating a review of marketing and member communication rules, but instead of another review, the Government favour acting to make it easier for pension schemes to give high-quality support to their members. That is the purpose of the new targeted support regime, allowing schemes—for example—to suggest appropriate contribution and drawdown rates. In developing that policy, we have considered the interaction with the direct marketing rules contained in the privacy and electronic communications regulations. As a result, the Government have committed to take forward secondary legislation to amend those regulations, and we will also return to this issue as we develop default pension regulations through consultation later this year. I close by thanking peers for their scrutiny of the Bill, and for the discussions I have had with many of them about it. I have endeavoured to do justice to the amendments retuned to us, and particularly to the motivations behind them. In aggregate, despite the divisions that the Lobbies of the House and of the other place exist to facilitate, we all want to see a flourishing pensions system that delivers for savers. This Bill will play a major part in making that happen, supporting a landscape of bigger, better pension schemes that are focused on the returns they deliver for members and, ultimately, the comfortable and hopefully long retirements that we all want our constituents to enjoy.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I absolutely agree with the last point that the right hon. Member made. I am planning an extensive discursion on his wider point about investment in equities versus gilts shortly, so I ask him to bear with me, but it is an important point to raise. We may not agree on it, but it is important to make sure that we have aired it properly. The hon. Member for Torbay (Steve Darling) started his speech with a powerful story about his father, which I am sure will have resonated with many hon. Members. The point he made actually makes the case for the diversification that the Mansion House Accord itself aims to drive. That may not have been the intention of the hon. Member’s argument, but that is the point it makes. It also reinforces the importance of default pensions as a way to make sure that we support everybody. We should allow people to make their own choices while ensuring that there is a good option for everybody as they approach retirement. The hon. Member for Torbay also talked about mandation. I am not going to lie; his words were a combination of disappointing and a bit confusing. He said that what is being proposed in the Bill is anathema to him. In that case, he is will be absolutely horrified to read the Lib Dem manifesto from the last election, which required investment managers to direct investments into particular assets. I leave him and his conscience to wrestle with that tension. The rest of us are not surprised by the Lib Dems’ attempt to sit on a fence, and then fall off it. More importantly, and usefully, the hon. Member for Torbay raised the case of AEAT pensioners. I absolutely recognise the argument that he made. That particular case and the more broad set of cases of schemes that have entered insolvency and the PPF are exactly why this Government have acted in a way that previous Governments, including the coalition Government, chose not to act. That issue was also raised by the hon. Member for Wokingham (Clive Jones), who also touched on surplus extraction and the question of its interaction with pre-1997 indexation insolvent schemes that are currently not choosing to pay indexation. I absolutely agree with his problem diagnosis. I have met many of the pensioners who have been affected; I have gone out of my way to meet them locally and nationally, along with many other MPs. All of us would feel the same in their situation. I am less pessimistic than the hon. Member and, specifically, I think that he underestimates the role of trustees. He is right to say that there is nothing in the Bill that gives trustees the power to override employers—that is true. What is does do is give trustees a veto over any release of surplus. Trustees who want to put at the top of their priorities progress on discretionary pre-1997 indexation in those schemes but who have not done so will now have the potential to do so under this Bill. I recognise the issue that the hon. Member raises, but I think he underestimates the change that the Bill can bring to some schemes. It is important to remember that there are some schemes that are not paying pre-1997 indexation that are not in surplus, but I absolutely recognise that those are different situations.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I am not going to commit from the Dispatch Box to writing 50 letters, but I will happily have a conversation with my hon. Friend about it, as I always do. Turning to my hon. Friend the Member for Harlow (Chris Vince), I was going to welcome his speech, but unfortunately he spent most of his remarks praising the hair of the hon. Member for Wyre Forest, showing both questionable judgment and— [ Laughter. ] Obviously I am joking; it is some of the finest hair in Parliament, as we all appreciate. When he got passed praising the hon. Member’s hair, he turned to the division between public and private sector pensions. It is an important one to dwell on. There have been big changes in public sector pensions under both the Conservatives and the Liberal Democrats. He rightly made the case that the priority should be making private pensions better. That is what we should be focused on, and that is what we need to see. That is what the hon. Member for Bognor Regis and Littlehampton (Alison Griffiths) did not quite touch on. She was focusing on levelling down pensions, whereas we want to be able to level up and make sure that the younger generations, who are the ones who are invested in our defined-contribution system, can be confident that it is delivering a comfortable retirement. I think we all agree on that. That is why the Bill is increasing the returns that are available within the defined-contribution system. It is also why we have the Pensions Commission, which I think is part of the cross-party consensus that we should look at the adequacy that that leaves us with into the middle of this century and return to the question of how we secure that adequacy, particularly for low and middle earners. My hon. Friend the Member for Harlow rightly mentioned the relevance to pensioners of the NHS, even if that is not of huge relevance to this Bill. If we are honest, the biggest betrayal of today’s pensioners, not tomorrow’s pensioners, is the state of our NHS, and that is what the Government are in the business of turning around. We debate in this House the tax rises that the Conservatives would not like to see, but it is those tax rises and the reforms that the Secretary of State is putting in place that are seeing waiting lists now consistently falling across the country. I promised a discursion on the remarks of the right hon. Member for Tonbridge (Tom Tugendhat). I particularly liked his opening point that all MPs should care about pensions, not least because I think we all plan to draw our pensions—if we are not already doing so—for as long as we possibly can.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  As always, the hon. Member asks an excellent question. For people who are currently still working, it is important to keep the simple advice at the front of their mind that people should be saving towards their pension. In almost all circumstances, saving is the right thing to do, and we have strong tax incentives in the system to encourage people to do that. We should ensure that that message is heard loud and clear, and I am sure that he makes that clear to his constituents. On the harder question of how those approaching retirement decide to use their pot, it is often right to take advice, and obviously the Money and Pensions Service exists to provide that. Others choose to take it from other sources, not least from their providers themselves. The hon. Gentleman is right; we are leaving too much pressure on individuals to manage those decisions alone. That is why the default pensions parts of the Bill, which I think have cross-party support, are important in simplifying that journey for people. People can do what they want, but they will not end up with a bad outcome just because they are faced with a confusing situation in front of them. The onus will be on trustees and providers of pensions to navigate that for those individuals. Let me come back to small pots. I will make one specific point, which was raised in the other place, regarding worries about those who are taking career breaks, particularly for maternity leave, and have a dormant pot for a period of time. I want to reassure the House that paid maternity leave obviously sees contributions into pension pots continue, rather than those pots becoming dormant, and there is the most important wider safeguard, which is the ability for anyone to opt out of their pot being consolidated. That safeguard covers exactly this kind of eventuality, even though it would be only a very small number of cases.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  As a point of principle, Madam Deputy Speaker, I never fight with you—it would end badly for everyone and I would lose every time. The Conservatives would have opposed the Bill every step of the way. They would have not just been on the barricades but built them, which is the exact opposite of what the shadow Secretary of State did. What did the hon. Member for Wyre Forest tell the House on Second Reading? He said that “the Minister will be pleased to hear that there is cross-party consensus on many of the planned changes.” —[ Official Report , 7 July 2025; Vol. 770, c. 722.] Well, that was nice.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I have just explained to the hon. Member why he should be worried. He is happy to carry on with the status quo; we are not. We are going to set this out in two ways. First, we will specify on the face of the Bill that regulations under the reserve power cannot require more than 10% of assets to be held in qualifying assets overall or more than 5% in the UK—exactly matching the Mansion House commitments. Secondly, our amendments require any regulations to implement the reserve power to be entirely neutral between asset classes, spelling out that a future Government who took a different view from this one could not use the power to direct investments into hand-picked asset classes. The existing safeguards in the Bill also remain: the time limit, the reporting requirements, the affirmative procedure, and—most importantly—the savers’ interest test that allows pension schemes not to deliver against the reserve power requirements where it is not in savers’ interests to do so.

• 15 Apr 2026 · Pension Schemes Bill · Hansard source

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  I beg to move, That this House disagrees with Lords amendment 1.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  The right hon. Gentleman was a Treasury Minister for some duration, so he brings experience on these issues. He is right to say that, when it comes to an Executive agency such as this one, Ministers’ job is to receive assurance and provide strategic direction, so let me just say a bit about how we have been thinking about that. In terms of assurance, I have asked in the shorter term for written attestation not just from NS&I but from the providers that do most of the customer-facing work in that organisation. I have asked for assurances from the current provider that we will not see any such mistakes going forward, and, as I said, I have asked Atos—the previous provider—to provide attestation that it will co-operate fully, given that it was the provider throughout the entirety of the last Government, until 2025. I hope that that gives the right hon. Gentleman some assurance about how we are seeking assurances. More broadly—this is a slightly separate issue, but I think it is relevant to the question of the organisation’s leadership—the right hon. Gentleman is right to raise the challenges in the transformation programme, which started in 2020 but has gone far too slowly and over budget, as the Public Accounts Committee has made abundantly clear. We have already put David Goldstone, the former chief operating officer at the Ministry of Defence, in to support that programme of work—we need to ensure that it is back on track. We will update the Select Committee—and the right hon. Gentleman, if he would like—about that process of work.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  I am sure that many Members across the House, and many people across the country, share my hon. Friend’s experience of early engagement with NS&I. The brand has very high awareness and support for exactly the reasons he gives. On his question about an assurance that there will be change, I hope that I have set that out. The most important thing is putting in place new leadership and ensuring that we have spent the time with external advisers involved in recent months to understand the problem in detail and to set the path to putting it right. He will have heard what I have said about some of the media reporting. I hope that my statement has laid out the facts on the implications for taxpayers and the nature of the problem we are facing.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  As always, I thank my hon. Friend for his important question. He is absolutely right—the priority for us is to ensure that people are reunited with their money and that they do not incur costs in trying to get it back. That is why I have been so clear with NS&I over the past few months that it makes sure that it understands the problem it is dealing with and that it needs to set out a delivery plan as soon as May for how it will reunite people with their money. That will involve contacting representatives of estates in the first instance, and that is what people need to rely on. As I said, I want to be clear with the public today that the onus is not on them; the onus is on NS&I to contact the people whose funds deserve to be reunited with them, and that is what we will all be focused on.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  My hon. Friend is absolutely right to talk about the anxiety that I am sure some people will be feeling, but it is more than that: we are talking not just about any old savings, but about bereavement cases. We do not want issues to be dragged back up in historical cases—as I said, 75% of them took place between 2008 and 2025, but there are also older cases, too. I appreciate that that will be difficult for many people, and it is our job to ensure that NS&I provides as much support as it can for those people. On the new leadership, I have been absolutely clear that we will see a delivery plan in May setting out the full timeline for rectifying the errors. As I said, on a longer timeline—although only three months, so there is not long to wait—I am asking Sir Jim to give us his wider review of the lessons from this and for the future of the governance of NS&I.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  My hon. Friend is completely right. I am sure that she speaks for many people today. The experience of administering estates is challenging for us all at the best of times, and it is of deep regret to me—and, I am sure, to everyone at NS&I—that we are putting anybody through complications. I can give her the reassurance that everybody will be paid all moneys due and held by NS&I. We will make every endeavour to reconnect people to their funds. That will include, as I say, directly contacting the representatives of estates, who will have contacted NS&I in the first place to notify it of a death. Were that not to be successful, we would then put in place a chain of contact below it. The details will be set out in the plan in May, but I can give a reassurance that that is already being worked through. We will use the time between now and May to continue to examine the data that NS&I holds—I have said that we are reviewing over 34 million cases—to ensure that we have the absolute best contacts and are able to go as soon as the delivery report plan has been set out. My hon. Friend rightly raised the question of distress. I can absolutely give her the reassurance that everybody involved understands how they should be handling matters. As I said, for the Treasury’s part, that includes recognising that there will be worries about the implications for some estates of taxes due. I will set out how we intend to address that in May.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  Let me try to take the right hon. Member’s questions in turn. I would think of compensation as two buckets. There will be automatic compensation relating to the withholding of funds. The FCA provides guidance on how that should be administered, and we will ensure that is put in place in full. More complicated cases—he has given examples in which the deprivation of funds has had implications—will be considered on a case-by-case basis, rather than by using the FCA formula that I have mentioned. I am keen to praise journalists where we can, but I am afraid that, in the case of The Daily Telegraph in recent weeks, praise needs to be caveated. It is important to raise cases brought up by members of the public, but some of the reporting I have seen in the past 48 hours has been incredibly inaccurate. I will give the right hon. Gentleman two examples. The Daily Telegraph has published a piece claiming that 160,000 cases relating to NS&I have been brought to the Financial Ombudsman Service, when in truth that number is in the hundreds. That was printed on the front page of the newspaper without basic fact-checking taking place. Today, the paper has talked about taxpayers’ money being used to reunite people with their funds. That is entirely inaccurate for the reasons that I have set out. I worry that that will have worried some MPs and members of the public. It is important that we raise questions of customer service, in which NS&I has fallen short, as I have said, but we should not be blind to what has been inaccurate journalism in the past 48 hours.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  I welcome the tone of the shadow Minister’s remarks. I obviously absolutely agree with him that customers deserve better and they deserve reassurance. I have tried to provide that today by setting out what we are doing, and giving everybody reassurance that their savings are 100% safe and are guaranteed by the Government. The hon. Member asks why we have come to the House today. This has been the intention for some time. As he says, we were notified in December. During that period, we have reviewed the over 34 million cases of customer records, as I mentioned, and have put in place the process to ensure that we have fixed this problem as we go forward, so that we can provide the reassurance for customers that I know we both want. I have also put in place the change of leadership that I have set out today, about which the hon. Member asked. I can confirm that the former chief executive of NS&I has resigned today and that he did not receive a bonus last year. The hon. Member asked about the cost to taxpayers. There has been some deeply misleading reporting over the course of the last 24 hours, so I want to be absolutely clear: the money we are talking about returning to estates belongs to those estates—it is their money. The returning of people’s money to them is not a liability to other taxpayers; it is the right thing to do, and that is what is going to take place. The hon. Member asks whether it would have been reasonable to have expected the previous Government to act. I am sure that he would rightly note that NS&I is operationally independent; I think the challenge comes given that it became clear in around 2018 that there were significant problems in this area—I mentioned the Santander case in particular—and there was widespread coverage at that time; within NS&I, people realised that this could pose problems for them. The hon. Member has taken an excellent tone today. I was less impressed to read the comments of the shadow Chancellor, the right hon. Member for Central Devon (Sir Mel Stride), in the Telegraph , in which he talked about a “staggering failure of oversight”—he was the Treasury Minister in 2018 when the Santander case came forward! As often, the hon. Member for Wyre Forest (Mark Garnier) has shown better judgment than his superiors. Then again, the right hon. Member for Newark (Robert Jenrick) has also talked about “incompetence on a staggering scale”, which is an irony given that he, too, was a Minister in the Government carrying out the incompetence to which he refers. I broadly welcome the way in which the hon. Member for Wyre Forest has conducted himself today. It is absolutely right that we provide the reassurance to taxpayers and, most importantly, to savers with NS&I; I hope that I have done so today.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  I thank the hon. Member for his questions —let me try to do justice to them. He is completely right that one of the reasons customers choose NS&I is that they trust the institution, but they also know that it has that 100% Government backing. It is important that we are all clear with everybody that that remains in place, that no funds have been misplaced and that everybody will be entitled to every penny of their savings. On rebuilding that trust, that is why I have put new leadership in place. Sir Jim’s review will lay out those lessons. He is an interim chief executive, and we will be recruiting for a permanent replacement, so he is in a position to give us the full truth about what he sees. He is an experienced public servant and public sector leader, so we should look to his review. As I say, I have asked him to report in three months’ time. I will ensure that the appropriate Select Committee Chairs have that review. It will set out the lessons that we need to learn. The hon. Member rightly asks about compensation. As I set out in my statement, we will ensure that the appropriate compensation is paid along the lines of how the FCA encourages best practice. That will include compensatory interest where funds have been withheld from estates for longer than they should have been, and that will be done automatically. People who have more complicated cases will as always be able to go direct to NS&I to have them considered on a case-by-case basis.

• 26 Mar 2026 · National Savings & Investments · Hansard source

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  My hon. Friend is absolutely right that administering the affairs of deceased family members or friends is always challenging, both emotionally and administratively. That is why it is so important that we get this right, now that we have set out the scale of the problem. On his specific question, I encourage him to support constituents. That is why I have said that I will require NS&I to put in place a direct method of communication for MPs who wish to raise constituency cases, and obviously I will be happy to meet him or anybody else who has constituents affected.