Stephen Timms MP: speeches

Speeches

• 7 Oct 2024 · Jobcentre Claimants: Travel Costs · Hansard source

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  My hon. Friend is absolutely right. Performance is reviewed regularly and there are customer satisfaction surveys, but unlike the previous Government, this Government want to publish performance data so that everybody can see what is going on.

• 7 Oct 2024 · Jobcentre Claimants: Travel Costs · Hansard source

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  Provider guidance, which is published on gov.uk, makes clear that contractors on all our employment programmes must reimburse customers’ reasonable travel costs.

• 7 Oct 2024 · Jobcentre Claimants: Travel Costs · Hansard source

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  I am grateful to the hon. Gentleman. I am not familiar with the arrangements in Northern Ireland, but certainly in the rest of the UK it is very clear that contractors ideally need to pay up-front, buy tickets and give them to the jobseeker before they embark on their journey, or, if not, reimburse them very quickly on production of a receipt.