Patricia Ferguson MP: written questions
4 Jul 2024–3 Jul 2025
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Our reporting years run from 4 July to 3 July, starting with the 2024 general election. They are not official parliamentary sessions. Office costs keep IPSA’s April–March financial years. Records may cover only part of a year; a missing record does not mean no work was done.
Read what this MP said, asked and contributed in Parliament.
5 published records · newest first.
Written questions
Pensions Ombudsman: StandardsDepartment for Work and PensionsTabled 15 May 2025AnsweredUIN 52758More
Question: To ask the Secretary of State for Work and Pensions, what discussions she has had with the Pensions Ombudsman on the adequacy of the time taken for complaints to be resolved.
Answer: I recently met with the Pensions Ombudsman and Chief Operating Officer to discuss performance of the organisation and significant increases in requests for The Pensions Ombudsman (TPO) services. The time taken by TPO to resolve cases is dependent on sever...
Answered 21 May 2025
Original Parliament recordPensions Ombudsman: StandardsDepartment for Work and PensionsTabled 15 May 2025AnsweredUIN 52757More
Question: To ask the Secretary of State for Work and Pensions, what discussions she has had with the Pensions Ombudsman on the adequacy of the time taken for a complaint to be allocated to an adjudicator.
Answer: I met with the Pensions Ombudsman and Chief Operating Officer to discuss the significant increase over a period of several years in complaints received; a trend that is continuing. This increase has impacted on waiting times for cases to be allocated to a...
Answered 20 May 2025
Original Parliament recordAccess to Work Programme: ApplicationsDepartment for Work and PensionsTabled 26 Mar 2025AnsweredUIN 41749More
Question: To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of the time taken for Access to Work applications to be allocated to a case manager; and what steps she is taking to help reduce this waiting time.
Answer: We are committed to reducing waiting times for Access to Work and are considering the best way to deliver that for customers. We have increased the number of staff processing Access to Work claims and applications from customers who are about to start a j...
Answered 3 Apr 2025
Original Parliament recordSocial Security BenefitsDepartment for Work and PensionsTabled 18 Mar 2025AnsweredUIN 39372More
Question: To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of the time taken for cases to be allocated to a case manager.
Answer: The department administers a wide range of benefits, and as such the information you have requested is not held centrally and to provide it would incur disproportionate cost.
Answered 26 Mar 2025
Original Parliament recordSocial Security BenefitsDepartment for Work and PensionsTabled 13 Dec 2024AnsweredUIN 20092More
Question: To ask the Secretary of State for Work and Pensions, what guidance her Department has issued on people requiring emergency assistance while they wait for a benefit claim to be assessed.
Answer: The Department for Work and Pensions seeks to identify individuals who have complex user needs and/or require additional support to enable them to access our benefit and services; this includes people who are vulnerable and are claiming, or need to claim,...
Answered 20 Dec 2024
Original Parliament record
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Written questions by answering department
4 Jul 2024–3 Jul 2025. One record per UIN and tabled date; the named department is not a measure of answer quality.
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