Miatta Fahnbulleh MP: speeches

Speeches

• 2 Jul 2025 · ECO4 Scheme Redress · Hansard source

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  I thank the hon. Member for raising that. We will take that away because that is unacceptable. We have been in regular touch with every part of the system since this issue came to light. We are talking to installers, certification bodies, TrustMark, the MCS and Ofgem. I will take that issue away and write to her. My final point on the reform agenda is that we clearly need a guiding mind overseeing the system. One reason we are in this bind is because we do not have that guiding mind. Let me reassure the hon. Member, who has spoken eloquently, passionately and with great insight about this issue time and again. the Government will take the decisive action that is necessary to protect the interests of consumers. It is essential to restore consumer trust, because we must take people on this journey of upgrading their homes, not just for our clean power mission but because that is the route to drive down bills and tackle the cost of living crisis. If people do not trust the system, do not trust that upgrades will be of the utmost standards and that, if things go wrong, they will be fixed, they will not come with us on that journey. I am clear that we take these issues seriously. We inherited them but they are ours to fix. We will put in place a reform agenda and, critically, for people who have been affected by ECO4, we are working hard to ensure that the system does what it needs to do—that is, when issues are identified, installers go in and certification bodies TrustMark and MCS do their job to ensure that it is remediated at no cost. In the short term, we are trying to fix the problem we inherited. Then we will draw a line and put in place a system that is fit for purpose so that we can build consumer trust. Question put and agreed to .

• 2 Jul 2025 · ECO4 Scheme Redress · Hansard source

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  It is a pleasure to serve under your chairmanship, Sir John. I thank the hon. Member for North East Fife (Wendy Chamberlain) for securing this important debate and shining a light on the problem, which I agree is systemic, and also for sharing the case of her constituent, Jackie, which is both worrying and heartbreaking. I want to reaffirm the Government’s unwavering commitment to driving up standards—we know we must do this—and to strengthening consumer protection and rebuilding public trust in home upgrades. On 23 January I informed the House of the discovery of widespread non-compliance in the insulation of solid wall insulation under the ECO4 and Great British insulation scheme. I am clear that blameless families have fallen victim to work that is not up to standard and which, if untreated, could lead to chronic issues of damp and mould spoiling their homes. This, for me, was a wake-up call and clearly shows that the system needs reform. Since then, we have taken clear and co-ordinated action to address the issues and protect affected households. I will set out the steps we have taken. As I set out in my statement to the House in January, as soon as my Department was made aware of the issues we worked at pace to establish an expanded programme of checks, which we have asked Ofgem to oversee. I am pleased to report that those checks have progressed quickly; where issues have been identified they are already being resolved. I encourage all households who are contacted to have an audit on their property to take up those checks, even if they do not think there is a problem. We are building up a comprehensive picture of the scale and size of the problem and I will update the House in due course. Our immediate priority was to protect consumers. Alongside the ongoing checks, we are implementing a comprehensive plan to remedy poor quality installations in accordance with the required standards. Where substandard work is identified, we have been clear that it is the installer’s responsibility to put it right at no cost to the household. Some 90% of the installations identified as not being up to standard have already been remediated, I am glad to say. We will continue to apply pressure on installers to take responsibility to fix the issues and not put the burden on individual consumers. If Jackie is struggling to get the system to respond in the way that it should, I will be happy for her to meet me and for us to take up that specific case. Beyond energy efficiency measures, we are also verifying the quality of installations of two microgeneration technologies—heat pumps and solar panels—that were installed under ECO4. Installers use the publicly available specification standard for energy efficiency, and a standard set by the microgeneration certification scheme for heat pumps and solar. The MCS has been carrying out additional site audits of the microgeneration installations. So far, we have not seen concerning evidence of consumer detriment, but we are completing further checks before we can be assured that there are no systemic problems in the installation of microgeneration technologies. If substandard work is found, the MCS makes installers put it right. It is very important that the people who get this wrong are not allowed to walk away. They must be the ones to remediate the problems. We were clear that we need further oversight of the system while we bring in bigger reforms, which I will come on to. The National Audit Office is undertaking an investigation into the issues with ECO4 scheme. We welcome that investigation and the insights it will bring. We have also taken steps to strengthen oversight of the wider consumer protection system, so that in the short term, while we bring in wider reforms, we stop problems happening. That includes the UK Accreditation Service increasing rates of inspection of certification bodies, and agreement with TrustMark that a senior Department for Energy Security and Net Zero official will attend its board in an advisory capacity, so that we keep a firm grip on issues as they arise. Certification bodies have agreed that installers will only be PAS 2030 certified for each measure by one certification body. The latest iteration of PAS 2035/2030 standards, which came into force on 30 March, introduced strengthened requirements to ensure high-quality installations. Energy suppliers have also strengthened their oversight of solid-wall insulation measures, so that there are additional audits and oversight of any measures brought forward. Those are all important, necessary short-term steps, but it is clear to me that there is a systemic problem. We recognise that and are very clear that we need to put it right. We inherited a situation of many organisations with different roles and responsibilities involved in ensuring the quality of retrofit activity, resulting in a fragmented and confusing system of consumer protections. To address that and to create a clear, more comprehensive set of standards for consumers, we are moving forward with reforms, which we will announce in our warm homes plan to be published in October. That plan will look at the entire of spectrum, including the training and the capacity building of installers, who are key. It will look at how installers who work in people’s homes are certified and monitored, and the quality assurance regime that we put in place. One insight we found was that capital schemes that tend to be overseen by local authorities and devolved Administrations have far fewer issues because of the level of quality assurance. The plan will also inform people where to turn for redress when things go wrong, making that as simple as possible. The situation where consumers have to jump through multiple hoops just to get things sorted cannot be allowed to continue. Guarantees must be in place to ensure that, when things do go wrong, consumers do not foot the bill, and work is remediated by the system.

• 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source

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  We will raise the issue of deemed contracts with the regulator and the ombudsman. More broadly, my hon. Friend has raised specific concerns about the ombudsman’s approach. There is a clear complaints procedure, so if constituents feel that they have not had the service that they require, there is a process to escalate their complaint up the hierarchy of the ombudsman and consumers should use it. My hon. Friend also raised the important issue of the Ofgem review, as did other Members. I could not agree more; we need a regulator with teeth that is on the side of consumers. As part of our manifesto, we promised to strengthen Ofgem, to ensure that it can hold companies to account for wrongdoing and require higher standards of performance, and to make sure that customers receive automatic customer compensation for poor service. To address that, in December, we launched a comprehensive review of Ofgem. We are in the weeds of that review, which will conclude in the autumn. Critically for me, the review will establish Ofgem as a strong consumer regulator. It will ensure that Ofgem is equipped to address unacceptable instances of customer failing and, importantly, we want it to reset consumers’ confidence in a system that, quite frankly, they have lost confidence in. In response to the hon. Member for Dumfries and Galloway (John Cooper), the review will specifically look at whether Ofgem has the right remit, mandate, tools and powers to do the job that consumers expect. We want to ensure that all the examples are represented, so we have done a big call for evidence. We are doing huge amounts of engagement to make sure that all the evidence informs the final conclusions of the review. Critically, it will also look at redress, because we know that we need to get that right. The point has been made over and over again that it is about setting in place the right regulatory framework, but also about making sure that there are repercussions when compliance does not happen, and that there are clear enforcement mechanisms. We want to ensure that the regulator has all that. We know that the cost of energy is a massive issue for businesses across the country, particularly small businesses. This issue, and the question of whether we cap energy bills for non-domestic customers, was raised by my hon. Friend the Member for Stevenage (Kevin Bonavia) and the hon. Member for South Cambridgeshire (Pippa Heylings). We have taken the judgment that the way that we respond to energy bills that are too high is to sprint in order to deliver clean power and break our dependence on fossil fuel markets so that we can drive down costs and bills for consumers. The shadow Minister is wrong: this is not and never was ideological. We have seen the worst energy crisis in a generation and our dependence on fossil fuels was at the root of that. That crisis, not on our shores, meant that businesses and consumers across the country were paying the price. That is why diversifying our energy mix, whether Members believe in net zero or not, and generating home-grown clean energy that we control are the routes out of this bind and out of volatility. That will deliver energy security for families and fundamentally secure family and business finances.

• 19 Jun 2025 · Warm Home Discount · Hansard source

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  I could not agree more with my hon. Friend. The legacy—the inheritance—was woeful. I do not need to say that, because people feel it across the country. We, as the incoming Government, have a responsibility to ensure that we are doing everything that we can to lift living standards—everything that we can to support families who we know are struggling. I share my hon. Friend’s pride in our being able to expand the support, because we know just how much it is needed. None the less, there is more that we need to do. We will not stop here. If we get the roll-out of the warm homes plan right, and if we are upgrading homes, we will be taking up to £600 off bills. The bigger plan that we must take forward will help us to deliver clean power, so that we can reduce bills for everyone. This Government are clear about the task of improving living standards. It is core to what we need to do and to what we need to achieve as a Government, and we are getting on and delivering it.

• 19 Jun 2025 · Warm Home Discount · Hansard source

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  My hon. Friend is absolutely right to talk about the cost of living. He is also right to point out that we have huge exposure to global fossil fuel markets, and at a point where we are seeing tensions and conflict in the middle east, energy security becomes so critical. So we will continue, despite the naysayers on the Opposition Benches, to sprint to deliver clean power, but while we do that we are taking action to reduce the cost of living. So, whether it is the expansion of the warm home discount, or the expansion of free school meals, or increasing the national living wage, or the action that we are taking to roll out breakfast clubs, or the action that we are taking to build record amounts of social housing, the Labour Government are committed to bettering living standards—not talking about it, but getting on and delivering the change that we were elected to deliver.

• 19 Jun 2025 · Warm Home Discount · Hansard source

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  I could not agree more. The record of stops and starts on home upgrades and home insulation is one reason that we failed to insulate as many households as we should have done from the energy price spike. We are committed to a long-term plan to upgrade millions of homes across the country. That is what the warm homes plan will do. We are delighted that this has been backed by the Chancellor with £13.2 billion of investment, and we are now working on how we draw that out across the country. We will make sure that we have the right solution for every household, using a combination of insulation, solar, and heat pumps. We want every household that gets an upgrade to have a home that is warm and much, much cheaper to run. That is our absolute focus and priority. On the future homes standard, we have been working very closely with colleagues in the Ministry of Housing, Communities and Local Government and consulting with developers. We are absolutely committed to driving forward standards. We have set out our ambition to make sure that future homes are fit for the future, using solar and clean heat solutions. We cannot have the situation that we have had in the past, where we built homes that needed retrofitting a few years later. We are committed to our ambition and we will be setting out more details in the warm homes plan.

• 19 Jun 2025 · Warm Home Discount · Hansard source

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  I can commit to that. The Conservatives tell us that our fight to deliver clean power and our work to upgrade people’s homes is ideological. It is not ideological; it is down to bread and butter issues. We know that there are families struggling across the country. We were not willing to accept what we inherited as the status quo, so we are getting on with the job of reducing energy bills, because improving living standards and delivering the change we were elected to deliver is a core priority for this Government.

• 19 Jun 2025 · Warm Home Discount · Hansard source

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  My hon. Friend is spot on. Members on the Conservative Front Bench are chuckling away in front of me, but it is no joke. We inherited an absolutely atrocious set of circumstances. Families across the country are paying for their failure, with the cost of living at a record high level. I go across the country to speak to people, and I see the impact of the Conservatives’ failure on people’s lives. We were not willing to accept that what we inherited was the status quo. That is why we are taking decisive action. Whether it is the expansions to the warm home discount and free school meals, the increase in the national minimum wage or our record investment in social housing, this Government are getting on with the job of lifting living standards in order to fix the mess we inherited from that lot.

• 19 Jun 2025 · Warm Home Discount · Hansard source

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  Fuel poverty is an absolute scourge that we must work hard to eliminate. There are two things we must do to achieve that. On the one hand, we must deliver bills support. The expansion of the warm home discount is so important, because more households in fuel poverty will receive it. On the other hand, we must make sure that we are doing the job of upgrading homes. This year we have invested £1 billion to deliver 300,000 upgrades, but that is not enough. We have to massively increase the number of upgrades so that we are delivering millions over the course of this Parliament. We have committed to £13.2 billion, and we are now doing the work of setting out how we will drive the shift and change that we need to see across the country. We must ensure that the households that need it have insulation, solar panels, batteries and heat pumps so that their homes are warmer, and ultimately so that we can lower bills by up to £600.

• 10 Jun 2025 · Topical Questions · Hansard source

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  We have had challenges with heat networks across the country. That is why we are bringing forward regulations to make sure both that there is a fair price for people on heat networks and that technical standards drive up the quality of heat networks, so that people can have cheaper bills.

• 5 Jun 2025 · Battery Energy Storage Sites: Safety Regulations · Hansard source

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  We recognise that there needs to be co-ordination, but first, let me take the framework that is in place. It is often claimed that there is no regulation in this sector because there is no specific law addressing battery safety. That is simply untrue. The safety and standards of batteries are assured throughout their life cycle. The Government are therefore confident that the safety risks posed by grid-scale batteries are relatively small and well managed. I will take each aspect of this matter in turn, beginning with the planning regime. Planning practice guidance encourages battery storage developers to engage with local fire and rescue services before submitting a planning application, so that the issues relating to siting and location that hon. Members have raised are dealt with before an application is made. I think there is scope to strengthen the process and build on it in order to address some of the issues that have been raised. Let me come to the crux of the regulatory regime for grid-scale batteries: the health and safety laws, overseen by the Health and Safety Executive. The fundamental principle of health and safety law is that those who create risk are best placed to control it. Operators of grid-scale battery sites are expected to assess the specific situation and implement the necessary control measures. Of particular relevance are the Health and Safety at Work etc. Act 1974, the Dangerous Substances and Explosive Atmospheres Regulations 2002, the Electricity at Work Regulations 1989 and the Management of Health and Safety at Work Regulations 1999. Together, that framework puts in place protections against some of the issues that have been raised, but I take the point that the hon. Member for Aberdeen North (Kirsty Blackman) raised—that there is scope to think about how we bring this together in a way that is accessible and enforceable, and ensures that the underlying provision and protections that are baked into legislation are well understood by the sector. To complement the existing health and safety framework, the Government will consult later this month, to answer the question on the timescale, on whether to include batteries in the environmental permitting regulations, to provide further safeguards and assurances. Environmental permitting will provide for the ongoing inspection of battery sites, giving additional assurance that appropriate mitigations are maintained throughout the project’s life cycle. Critically, the environmental permitting regulations make it an offence to operate a regulated facility without a permit, or in breach of the conditions of that permit. We will consult on the principle and then work with industry, local government and key stakeholders in order to develop the detail. If we get it right, that should go a long way to addressing many of the concerns that have been raised.

• 29 Apr 2025 · Topical Questions · Hansard source

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  Westminster city council owns the network, and we know that it is considering options for refurbishing and potentially decarbonising it. In the round, we are committed to working with district networks to do two things: to increase technical standards, so that they are more efficient; and, critically, to properly regulate them, so that we protect consumers from unfair prices.

• 29 Apr 2025 · Energy Efficiency: Council Leaseholders and Social Homes · Hansard source

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  At the 2024 autumn Budget, £1.8 billion was allocated to local authorities and social housing providers, supporting them to deliver warmer and more energy-efficient homes across the country, targeting low-income households in particular. This goes alongside our plans to raise standards in rented properties to ensure that no social or private renter has to live in a cold, draughty home.

• 31 Mar 2025 · Draft Ecodesign for Energy-Related Products and Energy Information (Amendment) (Northern Ireland) Regulations 2025 · Hansard source

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  I beg to move, That the Committee has considered the draft Ecodesign for Energy-Related Products and Energy Information (Amendment) (Northern Ireland) Regulations 2025. This instrument forms an important part of the Government’s commitment to ensuring energy-related products are sustainable and efficient, by enabling new regulations to be enforced as they apply to Northern Ireland. Ecodesign policies aim to reduce environmental impacts of products by reducing their energy consumption, reducing carbon emissions and saving businesses and consumers money on their energy bills. As hon. Members will already understand, following our exit from the European Union, Great Britain assimilated its regulatory regime for energy-related product standards into domestic law, which we may in future amend. Hon. Members will also be aware of the agreement reached by the UK and the EU regarding the Windsor framework, which was passed overwhelmingly by a large majority in this place. The Windsor framework helps to ensure the flow of trade within the UK internal market by removing trade barriers and safeguarding Northern Ireland’s place in the Union. It allows Northern Ireland to maintain dual market access by continuing to apply EU rules with respect to the regulation of energy-related products. Therefore, it is vital that we keep the enforcement legislation for Northern Ireland up to date. The instrument will update both the Ecodesign for Energy-Related Products Regulations 2010 and the Energy Information Regulations 2011 with respect to Northern Ireland. These updates will ensure that the specific Northern Ireland tables in the 2010 and 2011 regulations accurately reflect the latest product-specific ecodesign and energy labelling measures, and enable these measures to be enforced by the relevant market surveillance authority. There are seven new product regulations that will apply in Northern Ireland, which range from smartphones through to tumble dryers and heaters. The ecodesign regulations seek to improve the energy efficiency of all products, while the new energy labelling regulations reflect new labelling standards. Repairability and recyclability of products have been included for the first time under EU ecodesign and certain energy labelling regulations to ensure further sustainability and to benefit consumers. The statutory instrument will ensure that these schedules continue to reflect the most up-to-date versions of these EU ecodesign and energy labelling measures in force, whether amended or replaced, while minimising the need for further updates to the enforcement regulations. The requirements updated by this instrument will not restrict manufacturers’ ability to sell into the EU or Northern Ireland, unless they are not willing to meet the EU regulations. The EU’s higher standards are likely to become the industry default and we can assume that manufacturers are likely to choose to meet those standards. If that is the case, these measures will have no impact on traders who abide by the relevant standards. Since Great Britain is looking to achieve higher product efficiency, it is very likely that Great Britain will seek to meet similar standards. As such, we will be consulting as soon as possible on the merits of mirroring the new EU regulations, with the first consultation, on tumble dryers, expected to be launched shortly. Our intention is to apply the measures on a UK-wide basis and maintain the UK’s internal market. Our consultation will be on the appropriate means to achieve that aim. I commend the regulations to the Committee.

• 31 Mar 2025 · Draft Ecodesign for Energy-Related Products and Energy Information (Amendment) (Northern Ireland) Regulations 2025 · Hansard source

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  Let me say to the hon. Member that we have absolutely looked at the regulations. As the UK Government, we believe that they are good for consumers. In fact, the ambition that has been set by the regulations is one that we wish to mirror ourselves. We will consult on these standards, not because the EU is telling us to but because we think that it is the right thing for UK businesses and consumers. The vast majority of manufacturers who sell not only in the GB market but in the EU market are already making the transition, because that market is much bigger. They are already driving up product standards. That is good for businesses, and we want to support and encourage that. I hear the arguments and the caution about not being dictated to by the EU, but please hear me when I say that we think it is right that we drive up standards for our consumers. We would want to do this. The EU has done it, but we would want to do it in our own right. That is why we have tabled this SI and it is why we are also planning to consult on improved standards.

• 31 Mar 2025 · Draft Ecodesign for Energy-Related Products and Energy Information (Amendment) (Northern Ireland) Regulations 2025 · Hansard source

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  We are trying to work within the Windsor framework. We are not here to litigate that. It sets out a set of protocols and procedures that we are working under. EU rules have come forward, and it is right that we make sure that we create the legal framework so that these measures apply in Northern Ireland. Critically, irrespective of all that, the basics of what is proposed are good for consumers. They are about improving the efficiency and design of products. In the case of smartphones, it is about improving some of the protections that are available to consumers. The hon. Gentleman and other Members should want that, and we as a Government do want that, irrespective of whether or not we want to litigate the Windsor framework. We are introducing the SI because we believe it is the right thing to do. We believe it is important that we improve and drive up standards. We will consult on the proposition because we think it is good. Based on the engagement we have had, manufacturers are supportive of the direction of travel. As they want to sell in the EU single market, that sets the default for industry. In that spirit, we propose the SI today and I commend the regulations to the House. Question put and agreed to .

• 6 Mar 2025 · Geothermal Energy · Hansard source

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  We are keen to work with Members across the House, and with local and regional government. We have set ourselves a challenging set of ambitions, so we are clear that we need to work with anyone that can unlock and bring forward investment opportunities, so as to realise those over the course of the Parliament. It would be remiss of me if I did not say that we recognise that for all the opportunities, there are still challenges faced by industry to secure the necessary investment. As a result, as the hon. Member said, few deep geothermal projects in the UK are financially viable without Government support, unlike what we see on the continent and in other countries. The hon. Member mentioned the role of Great British Energy. We are clear that it will provide further opportunities for investment in clean energy. The Great British Energy Bill sets out that “‘clean energy’ means energy produced from sources other than fossil fuels”, including geothermal, so let me reassure him that it is within scope. Great British Energy is an independent organisation, but we will give it clear direction that it should be looking at all the opportunities that could be exploited across the country and at different technologies, such as geothermal. Deployment at scale is also unlikely unless there is a demonstrable pathway to bringing down the cost of geothermal heat to make it comparable to other renewable technologies. We know that. It is why we have been working with stakeholders to improve our knowledge and understanding in this area. In 2024, we commissioned a costs research project, to which the hon. Member referred. We intend to publish that this year. I am asking my officials to work at pace to do that, but I reassure him that we will be engaging with industry prior to publication, and he has my assurance that I will facilitate that to ensure that it happens. My hon. Friend the Member for Rushcliffe (James Naish) commended the British Geological Survey, and I share his enthusiasm for it. We have commissioned work from it on open access tools that show the technically viable opportunities for geothermal projects in the UK, and we will continue to work with it. The UK is also an active member of the International Energy Agency technology collaboration programme on geothermal energy—that was a mouthful—which has enabled us to gather further learning and to learn from other international examples. All that is to say that we see the opportunity and we are trying to build the evidence base. We want to work with industry to think about how we unlock geothermal, because we see it as a viable route to the expansion of heat networks and to delivering the objective of warmer homes and cheaper bills. In conclusion, we are absolutely committed to the project and to delivering warm homes. We know that we need a range of technologies to do that. We cannot do this sprint on our own, so we will always want to work with industry to enable us to get there. I thank the hon. Member for Bexhill and Battle again for securing this debate, and I thank my hon. Friends who are here for being such avid champions of geothermal. My Department is keen to work with them, and I look forward to meeting in due course. Question put and agreed to.

• 25 Feb 2025 · Warm Home Discount · Hansard source

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  The hon. Lady is right that insulating and upgrading people’s homes is the route by which we will reduce bills and deliver homes that are warmer and cheaper to run. That is why we are absolutely committed to the warm homes plan. Rather than there being a pause, we are running at this. Next financial year, 300,000 homes will be upgraded, which is double the number in the previous financial year, and that is just the start for our warm homes plan. We are working with colleagues in the Ministry of Housing, Communities and Local Government to bring forward the future homes and buildings standards. Critically, we have spoken to industry, installers and local government, and we are acutely aware that there should and cannot be a hiatus. We are moving forward with the local grant and the warm homes social housing scheme to ensure that there is not one. I ask the hon. Lady to write with the specifics of that scheme, because we are trying to design it to stop that. Critically, on the social tariff, we are clear that clean power is the route by which we will bear down on energy costs in the long term, but that we will need to support the most vulnerable customers as we get there. There are different ways to design a social tariff, and we are looking at options for how to support the most vulnerable at the moment, and the warm home discount is a key part of delivering that.

• 12 Feb 2025 · Fuel Poverty: England · Hansard source

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  We have estimated that the average cost of upgrading homes to C is about £6,000. To protect landlords, we have put in place a cap of £15,000 and created mechanisms to provide exemptions for those landlords who we know will genuinely struggle. Alongside that, we are already providing support through our boiler upgrade scheme and warm homes local grant, which landlords can access, and we will be setting out more measures in the warm homes plan to support landlords on this journey. I should say that the vast majority of landlords want to do this—50% have already done so. We need to level the playing field for renters, so that all landlords are delivering homes to a standard that will ensure that they are warmer and cheaper to run for tenants. A big plank of what we know we need to do to tackle fuel poverty—alongside what we are trying to do on minimum energy efficiency standards in the rental sector—will be our warm homes plan, which will transform homes across the country to make them cheaper and warmer. The idea behind it is simple and will mean upgrading homes with insulation, solar and heat pumps. In response to the points made about delays in rolling out the warm home plan, I would say that we are running at this. This year alone, we have massively increased the number of upgrades that we are expecting to 300,000, backed by £3.2 billion-worth of investment, and we will come forward in the spring with our plans to ramp that up. The key thing that we are trying to achieve is moving from the hundreds of thousands of upgrades that we have seen—the inheritance of the last Government, who frankly slashed home upgrades, despite knowing their huge impact on bills and the comfort of consumers —to upgrading millions of homes. That will mean taking a comprehensive look at how we increase demand for home upgrades and deliver at scale in different places, working with regional government and suppliers, and, critically, how we ensure that when people go on this journey of upgrading their homes, they have the confidence to know—to the point made earlier—that the work will be done to a quality standard, and that if things go wrong there will be redress and protection. The current system that we inherited was far too fragmented and ad hoc. Consumers are not at its heart, and we absolutely must turn that around.

• 12 Feb 2025 · Fuel Poverty: England · Hansard source

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  I will make progress. On the critical issue of fuel poverty, we are consulting in order to improve our strategy, looking at how to make progress on our statutory target for 2030 and asking questions about wide affordability. As we take action, we must ensure that we are dealing with our statutory obligation and the more fundamental problem of affordability across the country. Alongside our consultation on the fuel poverty strategy, we have also taken steps to try to lift half a million people out of fuel poverty by improving standards in the private rented sector. Last week we published a consultation on increasing minimum energy efficiency standards in the domestic private rented sector by 2030. Our proposals would require landlords to upgrade their homes so that tenants can benefit from warmer homes through insulation, cavity wall insulation and double glazing first, and then through other measures such as solar, batteries and smart meters. My hon. Friend the Member for Normanton and Hemsworth asked about the impact on renters. I would say two things. Our analysis suggested that if we get this right, it could save renters about £240. We know that there is a risk of landlords potentially hiking bills, but when we have upgraded homes in the past, we have found that landlords have not increased bills, so we do not expect them to do so this time. Critically, we have also been surveying landlords, and the feedback is that the majority would cover the cost of the upgrades, which they know is the right thing to do. I should add that 50% of landlords have already upgraded their homes up to EPC C, so they will pay for this through those savings. We are therefore confident that renters will not be penalised, and we believe that the measures in the Renters’ Rights Bill will provide enough safeguards to ensure that renters can benefit from £240 off their energy bills and the security of knowing that their rents will not be increased.

• 4 Feb 2025 · Fuel Poverty · Hansard source

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  The previous Government’s record on fuel poverty was absolutely woeful, and we have had to inherit an incredibly challenging trajectory. We are doing everything we can to shift that by upgrading homes for families in fuel poverty, driving up standards in the rental sector so that we lift 1 million people out of fuel poverty and supporting over 3 million households with our warm homes discount, all while running with our mission for clean power.

• 4 Feb 2025 · Warm Homes Plan · Hansard source

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  My hon. Friend is absolutely right; the new homes we build must be fit for the future and must be decent homes that comply with our carbon standards. We are working with the Ministry of Housing, Communities and Local Government to bring forward the future homes standard, and we will set out our plans for that in due course.

• 4 Feb 2025 · Warm Homes Plan · Hansard source

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  We are speaking to all the devolved Administrations. We are constantly engaging with them, including in our inter-ministerial group. On this specific issue of home upgrades and how we drive up standards, we are working with the Scottish, the Welsh and the Northern Ireland Administrations.

• 22 Jan 2025 · Draft Heat Networks (Market Framework) (Great Britain) Regulations 2025 · Hansard source

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  We are running at the roll-out of heat networks. We want to get to 20%—for me, that is the minimum level to reach by 2050—and we want to make huge progress in this Parliament. That means getting the investment framework right, so we are talking to industry and are thinking about what investment looks like so that we can scale it up in the UK. We are trying to create a regime in which local authorities can work in a co-ordinated way to incentivise the roll-out of heat networks in their patch. Critically, we are putting in a regulatory framework, because in the end we need consumers, whether they are commercial or domestic, to have faith and confidence that heat networks will deliver for them. The draft regulations are critical to showing people that a heat network is not just good for heating their home, but good for their pockets.

• 22 Jan 2025 · Draft Heat Networks (Market Framework) (Great Britain) Regulations 2025 · Hansard source

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  I beg to move, That the Committee has considered the draft Heat Networks (Market Framework) (Great Britain) Regulations 2025. The draft regulations were laid before the House on 28 November 2024. As heat networks have not yet been debated in this Parliament, I want to say a few words about the context for the draft regulations. Some 23% of the United Kingdom’s carbon emissions come from heating buildings, so decarbonising heat is key to reaching our net zero commitments and to reducing our reliance on international fossil fuels as we sprint to clean power by 2030. Heat pumps and heat networks are the two principal technologies that we believe will achieve that. We believe that heat networks will be key to reducing bills for the next generation. Their energy can be drawn from large, efficient heat pumps or even from heat that would otherwise be dumped into the air, such as from data centres and waste incinerators. Heat networks, which have been proven internationally to provide affordable low-carbon heat, are especially suited to dense urban areas. The Government therefore expect that about 20% of the UK’s heat demand will be met by heat networks by 2050, up from 3% today. I have visited Mersey Heat in Liverpool and seen at first hand the huge potential of heat networks, not just to benefit consumers but, critically, to regenerate our urban centres. Alongside growing the market for heat networks, we need to ensure that the 470,000 households supplied by heat networks today, as well as the many households that will be connected in future, can receive a fair deal as the market grows. One of the biggest barriers is that heat networks are inconsistently regulated. As people on heat networks cannot change their supplier, heat networks are effectively a monopoly with a captive market, which makes it harder to ensure that consumers are treated fairly. Through lots of conversations with consumer groups and through Government-commissioned research, we can identify gaps where the current market is not providing consumers with a fair service, heating is less reliable, suppliers are less transparent and it is harder for consumers to represent themselves or make complaints. The current situation is clearly intolerable. These are not just consumers, but people trying to keep themselves healthy and warm and trying to live their life. I spoke to the Association for Decentralised Energy in October about the need to ensure that these people are at the very heart of the energy market transition that we need to make and at the very heart of how we think about heat networks. The Energy Act 2023 provides powers for the Secretary of State to introduce regulations across Great Britain that will protect heat network consumers comparably to consumers of other regulated utilities. The draft regulations are the first step in introducing this regulatory framework. They will introduce an authorisation regime to be implemented by Ofgem, which will work in a similar way to the gas and electricity licensing regimes that Ofgem already regulates. They take an outcomes-based approach to reflect heat networks’ diversity of scale and their nascent market position. The draft regulations will ban running a heat network without an authorisation. To phase in market regulation, existing heat networks will automatically be given an authorisation. The conditions for authorisation are set by either the Secretary of State or Ofgem and apply rules for running a heat network. Ofgem will be able to monitor compliance with the regulations and act where appropriate. Actions that Ofgem can take include issuing information notices for compliance data, investigating suspected non- compliance, inspecting commercial premises and issuing a range of orders to require remedial action. Consumer redress orders can also be issued to require that affected consumers be given compensation. The draft regulations will require Ofgem to publish statements of policy on how powers are used. Penalties will be proportionate to the authorised person’s size and the scale of harm that their non-compliance has caused. Additionally, the draft regulations will give Ofgem powers to set standards of performance for heat networks, determining minimum performance levels of service provision to consumers.