Miatta Fahnbulleh MP: speeches

4 Jul 2024–3 Jul 2025

How these years work

Our reporting years run from 4 July to 3 July, starting with the 2024 general election. They are not official parliamentary sessions. Office costs keep IPSA’s April–March financial years. Records may cover only part of a year; a missing record does not mean no work was done.

Read what this MP said, asked and contributed in Parliament.

30 published records · newest first.

Speeches

  • 26 Jun 2025 · Floating Solar Panels · Hansard source
    More

    I recognise that point, but even with the expansion, we are still talking about only a fraction of land. Inevitably, regional and local government will make a judgment about the land that we protect. Everyone recognises that we must have prime agricultural land, because we need it, so we are making decisions, and local government will also be making decisions in that context.

  • 19 Jun 2025 · Warm Home Discount · Hansard source
    More

    My hon. Friend is absolutely right. There is a clear obligation on energy suppliers to do everything that they can to support vulnerable households. I meet with suppliers regularly to emphasise that people are under pressure and that they absolutely must discharge their obligations. My hon. Friend is also right to point out that we have to work with local government, regional government and partners on the ground to ensure that the support that is available—we will continue building on that support—gets to the people that absolutely need it.

  • 19 Jun 2025 · Warm Home Discount · Hansard source
    More

    I could not agree more. The record of stops and starts on home upgrades and home insulation is one reason that we failed to insulate as many households as we should have done from the energy price spike. We are committed to a long-term plan to upgrade millions of homes across the country. That is what the warm homes plan will do. We are delighted that this has been backed by the Chancellor with £13.2 billion of investment, and we are now working on how we draw that out across the country. We will make sure that we have the right solution for every household, using a combination of insulation, solar, and heat pumps. We want every household that gets an upgrade to have a home that is warm and much, much cheaper to run. That is our absolute focus and priority. On the future homes standard, we have been working very closely with colleagues in the Ministry of Housing, Communities and Local Government and consulting with developers. We are absolutely committed to driving forward standards. We have set out our ambition to make sure that future homes are fit for the future, using solar and clean heat solutions. We cannot have the situation that we have had in the past, where we built homes that needed retrofitting a few years later. We are committed to our ambition and we will be setting out more details in the warm homes plan.

  • 5 Jun 2025 · Battery Energy Storage Sites: Safety Regulations · Hansard source
    More

    We recognise that there needs to be co-ordination, but first, let me take the framework that is in place. It is often claimed that there is no regulation in this sector because there is no specific law addressing battery safety. That is simply untrue. The safety and standards of batteries are assured throughout their life cycle. The Government are therefore confident that the safety risks posed by grid-scale batteries are relatively small and well managed. I will take each aspect of this matter in turn, beginning with the planning regime. Planning practice guidance encourages battery storage developers to engage with local fire and rescue services before submitting a planning application, so that the issues relating to siting and location that hon. Members have raised are dealt with before an application is made. I think there is scope to strengthen the process and build on it in order to address some of the issues that have been raised. Let me come to the crux of the regulatory regime for grid-scale batteries: the health and safety laws, overseen by the Health and Safety Executive. The fundamental principle of health and safety law is that those who create risk are best placed to control it. Operators of grid-scale battery sites are expected to assess the specific situation and implement the necessary control measures. Of particular relevance are the Health and Safety at Work etc. Act 1974, the Dangerous Substances and Explosive Atmospheres Regulations 2002, the Electricity at Work Regulations 1989 and the Management of Health and Safety at Work Regulations 1999. Together, that framework puts in place protections against some of the issues that have been raised, but I take the point that the hon. Member for Aberdeen North (Kirsty Blackman) raised—that there is scope to think about how we bring this together in a way that is accessible and enforceable, and ensures that the underlying provision and protections that are baked into legislation are well understood by the sector. To complement the existing health and safety framework, the Government will consult later this month, to answer the question on the timescale, on whether to include batteries in the environmental permitting regulations, to provide further safeguards and assurances. Environmental permitting will provide for the ongoing inspection of battery sites, giving additional assurance that appropriate mitigations are maintained throughout the project’s life cycle. Critically, the environmental permitting regulations make it an offence to operate a regulated facility without a permit, or in breach of the conditions of that permit. We will consult on the principle and then work with industry, local government and key stakeholders in order to develop the detail. If we get it right, that should go a long way to addressing many of the concerns that have been raised.

  • 5 Jun 2025 · Battery Energy Storage Sites: Safety Regulations · Hansard source
    More

    We will consult, and work with a host of parties to ensure that we get this right. As my hon. Friend the Member for Rushcliffe (James Naish) said, we have an interest in ensuring that the public feel complete confidence as we put forward this technology, and as we agree sites across the country. Let me respond to the specific point that was raised by a number of hon. Members on the proximity to residential areas. It is true that there is no mandated minimum distance between BESS sites and occupied buildings, but the National Fire Chiefs Council guidance recommends a distance of at least 25 metres. We can look at how we can build on that going forward. The one thing that I hope everyone takes away is that the Government understand the concerns that have been raised, and that Members’ constituents are raising. We believe that there is a clear health and safety framework in place that we can build on, and we are intent on building on it. We will continue to work to strengthen the guidance and processes that are in place so that we can ensure that we have the confidence of the public. We believe that this is a crucial part of how we get to net zero, but as hon. Members have said, we must do it in a way that ensures the safety of the public. That is a priority for us, as it is for all Members of this House.

  • 29 Apr 2025 · Topical Questions · Hansard source
    More

    Westminster city council owns the network, and we know that it is considering options for refurbishing and potentially decarbonising it. In the round, we are committed to working with district networks to do two things: to increase technical standards, so that they are more efficient; and, critically, to properly regulate them, so that we protect consumers from unfair prices.

  • 29 Apr 2025 · Energy Efficiency: Council Leaseholders and Social Homes · Hansard source
    More

    My hon. Friend makes an important point. Local authorities will have a critical role to play in our warm homes plan. Under our warm homes schemes, we are offering substantial support to enable low-income households to transition to clean heat. For example, our warm homes social housing fund allows grant recipients to receive an additional £7,500 clean heat upgrade, and under our warm homes local grant, £15,000 is being provided on top of the baseline to enable all households, particularly low-income households, to benefit from clean heat.

  • 29 Apr 2025 · Energy Efficiency: Council Leaseholders and Social Homes · Hansard source
    More

    I welcome the right hon. Member’s commitment to our plans to upgrade homes. However, he is trying to rewrite history, because when we look at the record of the previous Government, we see many failures, but the most abject and egregious was the failure to insulate enough homes to ensure that households were protected from price rises. That is the Conservatives’ legacy, and it is one we are determined to turn around. That is why we are committed to upgrading millions of homes across the country.

  • 29 Apr 2025 · Energy Efficiency: Council Leaseholders and Social Homes · Hansard source
    More

    At the 2024 autumn Budget, £1.8 billion was allocated to local authorities and social housing providers, supporting them to deliver warmer and more energy-efficient homes across the country, targeting low-income households in particular. This goes alongside our plans to raise standards in rented properties to ensure that no social or private renter has to live in a cold, draughty home.

  • 8 Apr 2025 · Radio Teleswitch Service Switch-off: Scotland · Hansard source
    More

    I thank the right hon. Member for Orkney and Shetland (Mr Carmichael) for raising this important debate on the radio teleswitch service. I also thank him for meeting me on Thursday to discuss the concerns of his constituents, and for all the work that he and other Members are putting in to ensure that the switchover is as smooth as we can get it for constituents across the country. We all know that the deadline for the switch-off is fast approaching. The reason for that hard deadline is that the technology behind the RTS system is at the end of its life and will soon be obsolete. When the service ends, meters still reliant on the signal will no longer be able to switch between rates. In some cases, consumers may lose control of their heating or hot water. That is incredibly concerning for constituents who might be impacted. Let me reassure the House that while the RTS switch-off has been and is industry-led and industry-run, the Government are doing everything we can to ensure the transition is delivered properly in the interests of consumers. The progress made so far on RTS replacements has simply not been fast enough or good enough. As of 7 March there were 521,892 meters in Great Britain, with 139,000 in Scotland and 47,277 in the highlands and islands. That is not acceptable so close to the deadline. The Government are meeting regularly with Energy UK and Ofgem, as well as the suppliers, to address that, with particular focus on Scotland and remote rural areas. In those meetings, I continue to emphasise the need for urgency to ensure that RTS households across Great Britain receive a suitable replacement as soon as possible. Turning to the focus of this debate, although there are RTS meters across Great Britain that require urgent replacement, and we are working on that, the Government are very aware of the significant number in Scotland, many of which are in remote rural and island areas. Some of those areas have had challenges with sufficient installer capacity and resource to do the job at hand. To address that, the RTS taskforce—convened by Ofgem, led by Energy UK and attended by Government—agreed that resources should be targeted towards regional hotspots with a high number of RTS meters. As part of that, a number of suppliers are planning a series of spring sprints over April and May, as part of a targeted effort to replace RTS meters in the highlands and islands. OVO, as the key supplier, is taking a lead, but other suppliers will also be playing their part. These sprints aim to provide dedicated resources to hard-to-reach areas, ensuring that engineers are in the right areas at the right times to provide the RTS replacements to communities when they need them. To support this, Ofgem is working with suppliers to ensure that consumers are sufficiently engaged and ready to let suppliers into their properties for their meter replacements during these periods. We will be working with Members, local government, charities and local partners to spread the word and ensure there is sufficient demand when we provide surge capacity and installers to do the job. This is part of the work that Ofgem and Smart Energy GB are doing on the RTS national consumer engagement campaign; since it began in January, it has been encouraging consumers with an RTS meter to contact their supplier to book an appointment. We are seeing an uptick in engagement—the campaign is having an impact. On the important question of replacement meters working, technological solutions do exist and are available to replace RTS meters in every single household. The Department, alongside Ofgem, expects suppliers to replace RTS meters with smart meters where appropriate, so that consumers can access smart meter benefits in good time, including across a range of tariffs. However, I acknowledge that some rural areas with relatively large numbers of RTS consumers, such as the highlands and islands, may have lower levels of network connectivity—we saw that in the casework that the right hon. Gentleman pointed out. In these circumstances, we believe that pre-configured smart meters can be installed in households with RTS meters. A pre-configured smart meter operates in a similar way to an analogue meter, recording energy usage accurately. These meters can provide a similar service to that provided by RTS, including electricity tariffs Economy 7 and Economy 10. I completely agree with the right hon. Gentleman on the legitimate concerns about consumers being no worse off. We cannot have a situation in which consumers do the switch over and are worse off. That is why Ofgem has been consulting on proposals, including one that would put a condition on suppliers to take all reasonable steps to provide a tariff that leaves their customers no worse off than they were under the RTS meter. When Ofgem publishes the final proposal, which will be very soon, I hope that it will go a long way towards addressing some of the concerns that I know people have about that. I would expect all suppliers to comply with these rules, which will be baked into licensing conditions. We will be doing our part to make sure that they comply. Let me conclude by saying that this Government understand the urgency of the situation. As the right hon. Gentleman said, we should not have been in this position. We now are, and we have to collectively work to get a grip of it and to make sure that there is no detriment to constituents across the country. I again thank him for bringing this debate to the House. I thank all Members who have been working with us, including at the roundtables, to make sure that we do this well in the final stages. I will be reconvening the roundtable after recess. I look forward to many Members attending and to collectively working to ensure that we deliver the transition in an incredibly short space of time and, critically, that no consumer is put in detriment. Question put and agreed to .

  • 6 Mar 2025 · Geothermal Energy · Hansard source
    More

    We know that there is a big opportunity for district heating, particularly in some of our urban centres. In the work that we are trying to do through the warm homes plan, we are thinking about where those opportunities are and making sure that we work with regional and local government to do some of the planning and the identification of those opportunities. That means that we can take a strategic approach, area by area and place by place.

  • 6 Mar 2025 · Geothermal Energy · Hansard source
    More

    We are keen to work with Members across the House, and with local and regional government. We have set ourselves a challenging set of ambitions, so we are clear that we need to work with anyone that can unlock and bring forward investment opportunities, so as to realise those over the course of the Parliament. It would be remiss of me if I did not say that we recognise that for all the opportunities, there are still challenges faced by industry to secure the necessary investment. As a result, as the hon. Member said, few deep geothermal projects in the UK are financially viable without Government support, unlike what we see on the continent and in other countries. The hon. Member mentioned the role of Great British Energy. We are clear that it will provide further opportunities for investment in clean energy. The Great British Energy Bill sets out that “‘clean energy’ means energy produced from sources other than fossil fuels”, including geothermal, so let me reassure him that it is within scope. Great British Energy is an independent organisation, but we will give it clear direction that it should be looking at all the opportunities that could be exploited across the country and at different technologies, such as geothermal. Deployment at scale is also unlikely unless there is a demonstrable pathway to bringing down the cost of geothermal heat to make it comparable to other renewable technologies. We know that. It is why we have been working with stakeholders to improve our knowledge and understanding in this area. In 2024, we commissioned a costs research project, to which the hon. Member referred. We intend to publish that this year. I am asking my officials to work at pace to do that, but I reassure him that we will be engaging with industry prior to publication, and he has my assurance that I will facilitate that to ensure that it happens. My hon. Friend the Member for Rushcliffe (James Naish) commended the British Geological Survey, and I share his enthusiasm for it. We have commissioned work from it on open access tools that show the technically viable opportunities for geothermal projects in the UK, and we will continue to work with it. The UK is also an active member of the International Energy Agency technology collaboration programme on geothermal energy—that was a mouthful—which has enabled us to gather further learning and to learn from other international examples. All that is to say that we see the opportunity and we are trying to build the evidence base. We want to work with industry to think about how we unlock geothermal, because we see it as a viable route to the expansion of heat networks and to delivering the objective of warmer homes and cheaper bills. In conclusion, we are absolutely committed to the project and to delivering warm homes. We know that we need a range of technologies to do that. We cannot do this sprint on our own, so we will always want to work with industry to enable us to get there. I thank the hon. Member for Bexhill and Battle again for securing this debate, and I thank my hon. Friends who are here for being such avid champions of geothermal. My Department is keen to work with them, and I look forward to meeting in due course. Question put and agreed to.

  • 6 Mar 2025 · Geothermal Energy · Hansard source
    More

    I thank the hon. Member for Bexhill and Battle (Dr Mullan) for bringing this important issue to the attention of the House. I also thank my hon. Friends for their contributions and for the valuable way in which they have engaged in this debate. The hon. Member for Bexhill and Battle has been a great champion of deep geothermal energy in recent years, and the role he has played in the formation of the all-party parliamentary group on deep geothermal is commendable. I was very pleased to attend its meeting in December, and I am grateful for the engaged and constructive discussion that we had. I agree with the hon. Member that there is a huge opportunity here, and I echo his desire for action and pace; I will briefly say why I share that desire. He will know, as I do, that we are coming out of the worst cost of living crisis that we have seen in a generation, and energy has been at the very heart of that crisis. The reality is that energy is unaffordable for too many people and increasingly out of reach for people who absolutely rely on it as an essential good, and we as a Government are determined to fix that. That means that we need to take action to lower energy bills by breaking our reliance on international fossil fuel markets and sprinting towards clean, home-grown power. That is why the Government are so committed and why we are running at our clean power by 2030 mission, but it is also why our warm home plan is absolutely critical. I reassure the hon. Member that we see that geothermal power has a critical role to play in our energy mix, following its success in the fifth auction round of contracts for difference. I agree that geothermal energy represents an important opportunity—if the hon. Member hears nothing else I say today, I ask him to hear that. It has the potential to deliver clean and secure energy and heat, reducing our reliance on fossil fuel markets. As he mentioned, we are acutely aware that geothermal energy could also support a just transition by creating thousands of jobs that use skills from our oil, gas and coalmining sectors. The Government provide financial support for geothermal projects today, and we will continue to do so. The critical thing is ensuring that this is done at an acceptable cost to consumers and in an environmentally friendly way. As the hon. Member mentioned, the most widespread potential for deep geothermal in the UK is as a low-carbon heat source for heat networks. I am convinced that heat networks have a really important role to play as we roll out clean heat and upgrade millions of homes across the country. We have the opportunity to grow their market share from 3% today to 20% by 2050. One of my first visits as the Minister for energy consumers was to the Mersey heat network, where heat from the Leeds and Liverpool canal is being used to provide hot water and low-carbon power for thousands of people, thanks to a water source heat pump. That is a great example of how communities can benefit from local energy sources, which is what the hon. Member and my hon. Friends are advocating for in this debate. I completely commend that and support it. There are significant geothermal success stories, such as in Gateshead, where the first mine water heat network to become operational in the UK received £5.9 million from our heat networks investment project. That money enabled the council and Gateshead Energy Company to install 5 km of new heat network pipes and a 6 MW water source heat pump. Today, that network heats 350 council homes and the Baltic arts centre, with 270 more homes to be added. The hon. Member for Bexhill and Battle referred to the public sector scheme. Geothermal heat projects supplying public sector sites are eligible to apply for support provided that they meet that scheme’s eligibility criteria, and again, I agree with him that there is a big opportunity here. I would add, however, that any changes to the scheme would need to be considered once the current spending round is completed. That is what he would expect me to say, but I reassure him that I am very happy to meet him and members of the APPG to discuss their proposals.

  • 25 Feb 2025 · Warm Home Discount · Hansard source
    More

    I completely agree with my hon. Friend. That is why we are working with the Department for Work and Pensions and the Ministry of Housing, Communities and Local Government, and across Government, to target this support at households, so that we are helping people who we know are struggling.

  • 25 Feb 2025 · Warm Home Discount · Hansard source
    More

    We are committed to working with local and regional government. We are increasing the support provided and are ensuring that it is long-term support, because we agree that the route to insulating lots of homes is through partnerships with local and regional governments, to deliver homes that are warmer and cheaper to run.

  • 25 Feb 2025 · Warm Home Discount · Hansard source
    More

    The hon. Lady is right that insulating and upgrading people’s homes is the route by which we will reduce bills and deliver homes that are warmer and cheaper to run. That is why we are absolutely committed to the warm homes plan. Rather than there being a pause, we are running at this. Next financial year, 300,000 homes will be upgraded, which is double the number in the previous financial year, and that is just the start for our warm homes plan. We are working with colleagues in the Ministry of Housing, Communities and Local Government to bring forward the future homes and buildings standards. Critically, we have spoken to industry, installers and local government, and we are acutely aware that there should and cannot be a hiatus. We are moving forward with the local grant and the warm homes social housing scheme to ensure that there is not one. I ask the hon. Lady to write with the specifics of that scheme, because we are trying to design it to stop that. Critically, on the social tariff, we are clear that clean power is the route by which we will bear down on energy costs in the long term, but that we will need to support the most vulnerable customers as we get there. There are different ways to design a social tariff, and we are looking at options for how to support the most vulnerable at the moment, and the warm home discount is a key part of delivering that.

  • 12 Feb 2025 · Fuel Poverty: England · Hansard source
    More

    We have estimated that the average cost of upgrading homes to C is about £6,000. To protect landlords, we have put in place a cap of £15,000 and created mechanisms to provide exemptions for those landlords who we know will genuinely struggle. Alongside that, we are already providing support through our boiler upgrade scheme and warm homes local grant, which landlords can access, and we will be setting out more measures in the warm homes plan to support landlords on this journey. I should say that the vast majority of landlords want to do this—50% have already done so. We need to level the playing field for renters, so that all landlords are delivering homes to a standard that will ensure that they are warmer and cheaper to run for tenants. A big plank of what we know we need to do to tackle fuel poverty—alongside what we are trying to do on minimum energy efficiency standards in the rental sector—will be our warm homes plan, which will transform homes across the country to make them cheaper and warmer. The idea behind it is simple and will mean upgrading homes with insulation, solar and heat pumps. In response to the points made about delays in rolling out the warm home plan, I would say that we are running at this. This year alone, we have massively increased the number of upgrades that we are expecting to 300,000, backed by £3.2 billion-worth of investment, and we will come forward in the spring with our plans to ramp that up. The key thing that we are trying to achieve is moving from the hundreds of thousands of upgrades that we have seen—the inheritance of the last Government, who frankly slashed home upgrades, despite knowing their huge impact on bills and the comfort of consumers —to upgrading millions of homes. That will mean taking a comprehensive look at how we increase demand for home upgrades and deliver at scale in different places, working with regional government and suppliers, and, critically, how we ensure that when people go on this journey of upgrading their homes, they have the confidence to know—to the point made earlier—that the work will be done to a quality standard, and that if things go wrong there will be redress and protection. The current system that we inherited was far too fragmented and ad hoc. Consumers are not at its heart, and we absolutely must turn that around.

  • 4 Feb 2025 · Warm Homes Plan · Hansard source
    More

    My hon. Friend is absolutely right; the new homes we build must be fit for the future and must be decent homes that comply with our carbon standards. We are working with the Ministry of Housing, Communities and Local Government to bring forward the future homes standard, and we will set out our plans for that in due course.

  • 4 Feb 2025 · Topical Questions · Hansard source
    More

    The right hon. Member is right to raise this issue. We have to deliver on the teleswitching transition. We are behind where we need to be, but we are working with industry and Ofgem to make sure that households are not left in the dark, and that everyone can upgrade to smart meters, which will be much better for them. I am keen to work with him and Members from all parts of the House to make sure that we get this right for his community and other communities that are affected.

  • 23 Jan 2025 · ECO4 and Insulation Schemes · Hansard source
    More

    It is important to stress that the Government never recommend a particular solution. The approach that the last Government took and that we have adopted is that, in the end, people have to find the right measure for their home. We never promote any particular measure. I acknowledge that there is a problem with spray foam, and that installers in the market are putting spray foam in properties where it is not fit for purpose. We have been doing a lot of work with colleagues at the Ministry of Housing, Communities and Local Government to respond to that point about lenders. If there are specific cases where a lender finds something problematic despite a survey saying that it was absolutely fine, please feed that through to us, as we are continuing to work with the industry on that. There should not be a blanket ban. It is important to stress that where spray foam insulation is carried out well and is appropriate for a property, it is a good thing, but I agree that there are too many cases where it has not been carried out well and is not appropriate. I therefore extend an offer to meet. We need to think about what we will do in response. We have inherited this system, and I wish I could change the past, but I cannot. What we can do is draw a line under it. We can absolutely ensure that we reform the system so that this never happens again, and so that we can command the trust of consumers.

  • 23 Jan 2025 · ECO4 and Insulation Schemes · Hansard source
    More

    My hon. Friend is absolutely right: building the supply chain and the workforce will be critical to delivering the pace and the scale of our ambition. We are already putting in place training schemes to build up the next generation of installers, and we are working with local and regional government on how to build our supply chain. A key part of the warm homes plan will be working with a range of organisations from local to national level to build the supply chain and ensure that, through that, we are delivering quality jobs that pay a decent wage. This is a big opportunity. There is an opportunity for consumers, but we also believe that this is good for the economy, including particular local economies, and working with local and regional government to ensure that we realise that is a priority.

  • 23 Jan 2025 · ECO4 and Insulation Schemes · Hansard source
    More

    The right hon. Member is right to highlight the important role that local authorities can play. Across the country, including in Wales, where local authorities or regional government are overseeing this work and providing additional quality and checks, we are not seeing the same scope of problems. We are looking at this in the round. We are clear that the status quo is not fit for purpose and that we must put in additional checks, balances and assurances. We think there are lessons to be learned from what is happening in Wales and Scotland, and what is happening in regional and local government.

  • 17 Dec 2024 · Warm Homes Plan · Hansard source
    More

    We are working very closely with Housing, Communities and Local Government Ministers to deal with the future homes standard. We recognise that the fact we are building homes that are not up to the standard is a problem, and we are getting on with fixing it.

  • 17 Dec 2024 · Topical Questions · Hansard source
    More

    I thank the hon. Member for that meeting. We are working across Government to ensure that we can provide the support that the community requires after that tragic incident.

  • 6 Dec 2024 · Spray Foam Insulation: Property Value · Hansard source
    More

    Let me start by thanking the hon. Member for Harrogate and Knaresborough (Tom Gordon) for bringing this important issue to the attention of the House and highlighting the stories of his constituents. This Government are committed to ensuring that all energy efficiency installations are done to the highest standards, and that proper consumer protection and redress are built into the system. That matters because building and maintaining consumer confidence and trust are critical to our delivering our warm homes plan and upgrading millions of homes across the country. We will do everything that we can to ensure that the system works for consumers. This is therefore a very important and a timely debate. We understand the frustration and the difficulties that some homeowners with spray foam loft insulation have experienced when obtaining finance. This problem followed the publication of now-withdrawn guidance from a surveyors association in December 2021. The guidance said that surveyors could not comment on the condition of timber roof structures, or properly assess the risks once installed, given the nature of the product. In response to the problems that some homeowners were having when obtaining finance, under the previous Government, the Ministry of Housing, Communities and Local Government worked with industry to publish several documents in 2023. These included a consumer guide, a code of practice for installers and an inspection protocol, alongside training for surveyors. The Building Safety Regulator also completed research to understand moisture risk factors, which indicated that the risk is low if the relevant British standards are followed. Crucially, the inspection protocol now enables a surveyor to determine whether an installation was done properly and, therefore, to determine the risk level. This means decisions on mortgage products should be made on a case-by-case basis, and there should not be a blanket exclusion on mortgages. I understand that progress is being made and, while some lenders will want to follow the advice of surveyors, most no longer have a blanket policy against lending where there is spray foam insulation. We are aware that just over 6,000 pitched roof insulation measures were installed using a voucher from the previous Government’s green homes grant voucher scheme, and some of these installations may have used spray foam products. If products have been installed to the standard required under the scheme, we do not expect them to be removed. We expect that they are doing the work and are effective in the home. A surveyor should be able to use the available inspection protocol to make the proper assessment. Where the measure has not been installed correctly, however, homeowners should contact their installer or use the TrustMark dispute resolution process to seek redress. If the installer is no longer trading, the homeowner should contact the guarantee provider. The details of this should be in the paperwork they were given at the point of installation, or they will be available from TrustMark. Although the system is working, we know that it is not working in too many cases and that people are falling between the cracks. We know that the standards and accreditation processes for Government schemes are too complex, and that accountability structures are not always clear. I am new to my role, but I am the first to admit that there is a job to do to improve the system so that, when problems occur, consumers get the right advice and redress without having to bang their head against the wall to get it. The Government are determined to address this. The Government’s ambitious warm home plans will upgrade millions of homes across the country to make them warmer and cheaper to run, from installing new insulation to rolling out solar panels and heat pumps. We will review the consumer protection framework as part of this plan, ensuring clear lines of accountability and clear and easy redress mechanisms so that consumers can trust the system. The plan will also outline the further action we intend to take to drive up quality and standards, and to support the supply chain to grow in size and competence. This will include investing in training and supporting trusted small businesses that work in the community to join the supply chain. We understand that the hon. Gentleman’s constituents, and constituents across the country, face this issue, and we are looking into it to understand the size of the problem and what we can do in response. More fundamentally, people should be in no doubt that we are committed to building consumer protection and trust, because that is the only way we can take the country on the journey as we try to upgrade millions of homes. I thank the hon. Gentleman for raising the profile of this issue, for raising the stories of his constituents and the difficulties they have faced, and for giving us the opportunity to highlight the avenues that are available for affected consumers. Question put and agreed to.

Explore activity by topic or department

Contributions by debate topic

4 Jul 2024–3 Jul 2025. Existing keyword taxonomy applied to official debate titles and contributions; a contribution may appear in more than one topic and unclassified records are retained.

View as listCommunities and local government: 30Communities and local government30Defence and foreign affairs: 1Defence and foreign affairs1Democracy and constitution: 38Democracy and constitution38Economy and business: 58Economy and business58Education and skills: 4Education and skills4Environment and energy: 126Environment and energy126Housing and planning: 22Housing and planning22Justice and policing: 3Justice and policing3Social security and pensions: 26Social security and pensions26Transport: 3Transport3Unclassified: 40Unclassified40
What this shows and doesn't show
4 Jul 2024–3 Jul 2025. Existing keyword taxonomy applied to official debate titles and contributions; a contribution may appear in more than one topic and unclassified records are retained. Published records do not measure effort or effectiveness. Methodology.
Department or topicPublished records
Communities and local government30
Defence and foreign affairs1
Democracy and constitution38
Economy and business58
Education and skills4
Environment and energy126
Housing and planning22
Justice and policing3
Social security and pensions26
Transport3
Unclassified40

Published records only — not a full account of an MP’s work. How we work →