Miatta Fahnbulleh MP: speeches 2025
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Speeches
- 15 Jul 2025 · Energy Costs: Businesses · Hansard source
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My hon. Friend is completely right to stress the challenges faced by businesses. The Government are committed to backing businesses. We are working with the regulator to make sure that the system is fair for everyone and, as is set out in our industrial strategy, from 2027 the new British industrial competitiveness scheme will reduce electricity costs by up to £40 per megawatt-hour, which will benefit thousands of electricity-intensive industries, including the ones in his constituency. We are very clear that we are backing businesses, and we will do everything we can to support them in driving down bills.
- 15 Jul 2025 · Energy Costs: Businesses · Hansard source
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Every time the hon. Member stands up to speak, I hold my head in absolute frustration. He is gambling with fossil fuels, and quite frankly the Conservatives should hang their heads in shame. Energy bills rocketed under their watch and they did nothing about it—they were happy with that. That is not a legacy that we are willing to contend with, which is why we are taking action in the short term to drive down bills through our sprint to clean power. Their legacy is one they should be ashamed of, so they should not be lecturing us.
- 15 Jul 2025 · Topical Questions · Hansard source
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We are very clear that energy companies have strict obligations to follow. We are working with Ofgem to ensure that it adheres to those obligations, and we are doing the job of reviewing Ofgem to ensure that it is a proper consumer champion, with the mandate and powers to work on behalf of consumers and reform this market so that it works in the interests of the hon. Lady’s constituents.
- 15 Jul 2025 · Warm Home Discount · Hansard source
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Sadly, we do not have data at constituency level, but I can tell my hon. Friend, who is a brilliant champion for his constituency, that around 100,000 extra households in the north-east will benefit from the expansion—an increase of around 50%.
- 15 Jul 2025 · Warm Home Discount · Hansard source
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The hon. Member makes an important point. We are very clear that we need to make sure that we have the right solutions for every household, including those in rural communities. I have met representatives from rural communities, councils, Members and some of the companies that are trying to do work in rural communities. We are absolutely committed to getting this right as part of the warm homes plan.
- 15 Jul 2025 · Warm Home Discount · Hansard source
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We know that households are under huge pressure with the cost of living, and energy costs are a big part of that. The expansion of the warm home discount scheme will mean that nearly 3 million more families will receive vital support with their energy bills this winter. This will provide much-needed help at a time when people desperately need it.
- 14 Jul 2025 · Draft Warm Home Discount (Amendment) Regulations 2025 · Hansard source
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I beg to move, That the Committee has considered the draft Warm Home Discount (Amendment) Regulations 2025. The regulations were laid before the House on 19 June 2025. In February, we consulted on expanding the warm home discount scheme, which provides vulnerable households with a rebate of £150 off their energy bills; it goes to all bill payers on means-tested benefits. Today we are discussing the regulations that will allow us to implement those changes and bring energy bill relief to 2.7 million additional households. Let me begin with the context and why we are doing this. Since we took office, the Government have been committed to alleviating fuel poverty and addressing the cost of living crisis. When we reviewed the 2021 fuel poverty strategy, it was clear that progress had stalled under the last Government and that we needed a new plan to accelerate our progress towards tackling fuel poverty. There are two primary ways in which such progress can be accelerated: upgrading homes, to make them warmer and cheaper to run; and making energy more affordable, through expanding direct bill support. The first will be driven through our £13.2 billion investment in the warm homes plan, which aims to upgrade homes across the country and transform our housing stock. But while we do that, some households are at risk of being left behind before they can feel the full benefits. Energy bill rebates such as the warm home discount can reach families immediately; they are easy to deliver and consumers do not need to take any action to receive them. As a result, while we tackle the underlying issues that are driving up energy bills through our warm homes plan and our sprint to Clean Power 2030, the warm home discount provides a vital short-term means of mitigating fuel poverty and providing support to the households that need it the most. Since 2011, the warm home discount has helped around 3 million low income and vulnerable households each year by reducing their energy bills at a time of year when that is most needed. Under the current scheme, around 1 million low income pensioners in receipt of guaranteed pension credit received the £150 warm home discount as an automatic rebate on their energy bills. Over 2 million low income and vulnerable households also received the rebate. This statutory instrument would amend the Warm Home Discount (England and Wales) Regulations 2022 to allow amendment to the eligibility criteria for this coming winter, so that more rebates are provided to households. It would also extend the period during which rebate notices can be issued to suppliers, ensuring that as many rebates as possible can be issued by suppliers before the current regulations expire on 31 March 2026. The SI also amends the Warm Home Discount (Scotland) Regulations 2022, to increase suppliers’ non-core spending obligation by an amount considered to be commensurate to the expected increase in England and Wales. The SI is a result of a consultation in February 2025 in which we proposed to remove the “high cost to heat” threshold, which can mean that families in almost identical circumstances are treated differently, with some receiving the rebate while others miss out. The current system also excludes many households in smaller properties because the home is not classified as “high cost to heat”. Removing the “high cost to heat” threshold will make all energy bill payers who receive a qualifying means-tested benefit eligible for the warm home discount. It would bring around 2.7 million additional households into the scheme, pushing the total number of households receiving the support to around 6 million—one in five households in the UK. Before I conclude, I must draw Members’ attention to the correction slip published on 4 July. It corrects a typo on page 3 of the draft regulations, from “Her Majesty’s” to “His Majesty’s”. In conclusion, the regulations will make the necessary legislative changes to expand the warm home discount so that it reaches an extra 2.7 million households at a time when families are struggling with their energy bills and absolutely need that vital support. I commend the regulations to the Committee.
- 14 Jul 2025 · Draft Warm Home Discount (Amendment) Regulations 2025 · Hansard source
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I thank the hon. Member for his contribution to this debate. He is nothing but consistent, which is about the only upside that I can speak about. He and the Conservative party have some cheek trying to lecture the Government on energy bills being too high, given that they oversaw record energy bills and an anergy crisis. I will address his points and then talk about this important intervention that we are taking forward. Clean power and our drive to sprint to clean power is not ideological. It is a recognition and a response to the fact that energy bills reached sky high prices because of our dependence on global fossil fuel markets. We saw that during the energy crisis that the Conservative party presided over. Families and businesses across the country have been paying the price of that. That party was happy with that reality, but it is not one that we are willing to confront.
- 14 Jul 2025 · Draft Warm Home Discount (Amendment) Regulations 2025 · Hansard source
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We have had this conversation over and over again. What I would say is that we are very clear that we are on a rollercoaster, with fossil fuel prices driving energy bills up and down. We are absolutely committed to dealing with that. We are also absolutely committed to reducing energy bills, which went up and up under the last Government. We will not allow that to happen: we have made a commitment to reduce energy bills by £300 by the end of this Parliament and we are doing the job of making that happen. I come back to the fact that we have to wean ourselves off fossil fuels. The proposition from the Conservative side, to the extent that it is a proposition, is completely wanting and unrealistic. Families and businesses across the country would be saddled with high prices that were a function of our being on this rollercoaster. We are not willing to contend with such a reality, so we are taking measures. The shadow Minister says that he wants to see more nuclear, but there was not a single expansion of nuclear under the last Government: 14 years absolutely wasted. We are doing the job of getting to clean power in order to reduce energy bills—
- 14 Jul 2025 · Draft Warm Home Discount (Amendment) Regulations 2025 · Hansard source
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I give way first to the shadow Minister.
- 14 Jul 2025 · Draft Warm Home Discount (Amendment) Regulations 2025 · Hansard source
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Thank you, Mr Dowd, for bringing us back to sanity and the regulations that we are talking about today. We all came into politics to make sure that vulnerable people were not left behind. We know that people are struggling with energy bills and that progress on fuel poverty stalled under the last Government—a complete shame. We are committed to responding to that. The regulations are an important first step. They mean that we can expand the support to 6 million people—one in five households—at a time when we know they absolutely need it. I am incredibly proud that the Labour side of the House is taking this action. I commend the regulations to the Committee. Question put and agreed to.
- 8 Jul 2025 · Draft Electricity and Gas (Energy Company Obligation) (Amendment) Order 2025 · Hansard source
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I beg to move, That the Committee has considered the draft Electricity and Gas (Energy Company Obligation) (Amendment) Order 2025. The draft order was laid before the House on 11 June 2025. This Government are committed to delivering warmer homes that are cheaper to heat. That is not just a slogan—although I say it quite a lot—but a necessity for millions of households across the country. At the heart of that mission is our warm homes plan, a bold, long-term strategy to cut energy bills, tackle fuel poverty and strengthen our energy security. I am proud that the plan has been backed by £13.2 billion of investment by the Chancellor. The funding will support the roll-out of solar panels, heat pumps, batteries and insulation to reduce bills and tackle fuel poverty. To deliver that ambition, however, we must ensure that existing schemes are working as hard as they can for the people who need them most. That is why we are introducing this draft statutory instrument. The energy company obligation, ECO4, and the great British insulation scheme, GBIS, have been a key part of the effort to upgrade homes across the country. They impose obligations on the larger energy suppliers to achieve annual bill savings for households by upgrading the energy efficiency of their homes. The draft instrument introduces important changes to improve the performance of the schemes for their duration. The legislation makes targeted, practical changes to both ECO4 and GBIS. Those changes will enable suppliers to meet their obligations, while maintaining high standards and delivering better outcomes for consumers. The most significant change is to allow up to 75% of an energy supplier’s GBIS target to be met through reassigned ECO4 delivery. That is not just moving the goalposts; it is the most pragmatic approach to enable energy suppliers to meet their GBIS targets while maximising bill savings for households and the number of homes treated within the original GBIS cost envelope. In reassigning bill savings from ECO4 to GBIS, we will apply a conversion factor to enable GBIS to come in on time, on target and on budget. Crucially—I stress this—the changes will not increase consumer bills. They use existing funding already accounted for under the Ofgem price cap. There is no additional cost to households. If we did not act, the GBIS scheme would severely underdeliver and thousands of households would miss out on crucial energy efficiency upgrades. Alongside that, we are making other important improvements: updating technical standards to reflect the latest best practice; enabling more flexible combinations of insulation measures, especially for low-income households; and encouraging smart meter uptake, helping people to take control of their energy use. The changes are not just administrative; they are essential to meeting our fuel poverty target to ensure that as many fuel-poor homes as reasonably practicable reach an energy efficiency rating of band C by 2030. The changes also support the continuity of the energy efficiency supply chain, protect value for money for bill payers and ensure that the benefits of the energy transition are shared fairly. I now turn to the critical issue of consumer protection. On 23 January, I informed the House of the discovery of widespread non-compliance with industry standards in the installation of solid-wall insulation under the ECO4 and GBIS schemes. As soon as my Department was made aware of the issues, we worked at pace to establish an expanded programme of checks, which I asked Ofgem to oversee. I am pleased to report that those checks have progressed quickly and, where issues have been identified, they are already being resolved. Alongside the checks is a comprehensive plan to remedy any poor-quality installations. Where substandard work is identified, it is the installer’s responsibility to put it right at no cost to the consumer. I am pleased to report that, as of last month, 90% of all the issues identified as being not up to standard at the time that I was alerted to this matter had already been fully remediated. We need to do a huge amount more to reach the standards that we want across industry and to do the key job of ensuring and maintaining consumer confidence, but we are absolutely committed to doing what is necessary. We inherited a situation in which many organisations with different roles and responsibilities are involved in assuring the quality of retrofit activity, which results in a fragmented and confusing system of protection for consumers. We are pressing ahead with large-scale reforms through our warm homes plan, which we are committed to sharing in October. Members can be assured that the draft order will enact important changes to ECO4 and GBIS so that they can continue effectively to deliver warmer homes that are cheaper to heat.
- 8 Jul 2025 · Draft Electricity and Gas (Energy Company Obligation) (Amendment) Order 2025 · Hansard source
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I thank the shadow Minister for his support for these important technical standards. I will address his question and then reiterate why we believe that the proposed changes are so important. It is incredibly important to stress that levies on bills are funding critical infrastructure. We inherited a situation of under-investment in our networks and transmission and, critically, in the energy mix that we need in order to diversify our energy supply and ensure energy security. That was the Conservative legacy. We are now fixing it, which requires investment, but we are absolutely clear that every pound of investment has to be combined with a very clear plan to get to clean power. That is important because the last five years have shown us that our dependence on fossil fuel markets has left consumers exposed; people have faced record energy bills because of it. The Conservatives were happy with that when they were in government, but it is not something that we are happy with, which is why we are committed to getting to clean power.
- 8 Jul 2025 · Draft Electricity and Gas (Energy Company Obligation) (Amendment) Order 2025 · Hansard source
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It was clear to us, but sadly we were not in government. It should have been clear to the Conservatives, and they did absolutely nothing over 15 years. We are committed to getting bills down—they are coming down—and we will take action through our clean power plan to break our dependence. Alongside energy security, we are clear that upgrading homes is the way to ensure that the benefits of clean power filter through to consumers. Taking us back to the technical change made by the draft order, we need to ensure that we are doing what we need to, with all the levers we have, from the obligation on suppliers to our capital schemes, in order that households can have the insulation, solar panels, batteries, clean heat solutions and so on that will drive their bills down. Millions of households are in fuel poverty, people across the country are feeling the pinch of a runaway energy system that is broken and is not working for them, and we are exposed to global fossil fuel markets. We are clear about our determination to fix the mess that we inherited and drive upgrades across the country, through both the obligations that we are discussing today and a warm homes plan backed by £13.2 billion of investment, which will deliver the objective of 5 million households upgraded, with cheaper bills and warmer homes. I commend the draft order to the Committee. Question put and agreed to .
- 2 Jul 2025 · ECO4 Scheme Redress · Hansard source
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I thank the hon. Member for raising that. We will take that away because that is unacceptable. We have been in regular touch with every part of the system since this issue came to light. We are talking to installers, certification bodies, TrustMark, the MCS and Ofgem. I will take that issue away and write to her. My final point on the reform agenda is that we clearly need a guiding mind overseeing the system. One reason we are in this bind is because we do not have that guiding mind. Let me reassure the hon. Member, who has spoken eloquently, passionately and with great insight about this issue time and again. the Government will take the decisive action that is necessary to protect the interests of consumers. It is essential to restore consumer trust, because we must take people on this journey of upgrading their homes, not just for our clean power mission but because that is the route to drive down bills and tackle the cost of living crisis. If people do not trust the system, do not trust that upgrades will be of the utmost standards and that, if things go wrong, they will be fixed, they will not come with us on that journey. I am clear that we take these issues seriously. We inherited them but they are ours to fix. We will put in place a reform agenda and, critically, for people who have been affected by ECO4, we are working hard to ensure that the system does what it needs to do—that is, when issues are identified, installers go in and certification bodies TrustMark and MCS do their job to ensure that it is remediated at no cost. In the short term, we are trying to fix the problem we inherited. Then we will draw a line and put in place a system that is fit for purpose so that we can build consumer trust. Question put and agreed to .
- 2 Jul 2025 · ECO4 Scheme Redress · Hansard source
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It is a pleasure to serve under your chairmanship, Sir John. I thank the hon. Member for North East Fife (Wendy Chamberlain) for securing this important debate and shining a light on the problem, which I agree is systemic, and also for sharing the case of her constituent, Jackie, which is both worrying and heartbreaking. I want to reaffirm the Government’s unwavering commitment to driving up standards—we know we must do this—and to strengthening consumer protection and rebuilding public trust in home upgrades. On 23 January I informed the House of the discovery of widespread non-compliance in the insulation of solid wall insulation under the ECO4 and Great British insulation scheme. I am clear that blameless families have fallen victim to work that is not up to standard and which, if untreated, could lead to chronic issues of damp and mould spoiling their homes. This, for me, was a wake-up call and clearly shows that the system needs reform. Since then, we have taken clear and co-ordinated action to address the issues and protect affected households. I will set out the steps we have taken. As I set out in my statement to the House in January, as soon as my Department was made aware of the issues we worked at pace to establish an expanded programme of checks, which we have asked Ofgem to oversee. I am pleased to report that those checks have progressed quickly; where issues have been identified they are already being resolved. I encourage all households who are contacted to have an audit on their property to take up those checks, even if they do not think there is a problem. We are building up a comprehensive picture of the scale and size of the problem and I will update the House in due course. Our immediate priority was to protect consumers. Alongside the ongoing checks, we are implementing a comprehensive plan to remedy poor quality installations in accordance with the required standards. Where substandard work is identified, we have been clear that it is the installer’s responsibility to put it right at no cost to the household. Some 90% of the installations identified as not being up to standard have already been remediated, I am glad to say. We will continue to apply pressure on installers to take responsibility to fix the issues and not put the burden on individual consumers. If Jackie is struggling to get the system to respond in the way that it should, I will be happy for her to meet me and for us to take up that specific case. Beyond energy efficiency measures, we are also verifying the quality of installations of two microgeneration technologies—heat pumps and solar panels—that were installed under ECO4. Installers use the publicly available specification standard for energy efficiency, and a standard set by the microgeneration certification scheme for heat pumps and solar. The MCS has been carrying out additional site audits of the microgeneration installations. So far, we have not seen concerning evidence of consumer detriment, but we are completing further checks before we can be assured that there are no systemic problems in the installation of microgeneration technologies. If substandard work is found, the MCS makes installers put it right. It is very important that the people who get this wrong are not allowed to walk away. They must be the ones to remediate the problems. We were clear that we need further oversight of the system while we bring in bigger reforms, which I will come on to. The National Audit Office is undertaking an investigation into the issues with ECO4 scheme. We welcome that investigation and the insights it will bring. We have also taken steps to strengthen oversight of the wider consumer protection system, so that in the short term, while we bring in wider reforms, we stop problems happening. That includes the UK Accreditation Service increasing rates of inspection of certification bodies, and agreement with TrustMark that a senior Department for Energy Security and Net Zero official will attend its board in an advisory capacity, so that we keep a firm grip on issues as they arise. Certification bodies have agreed that installers will only be PAS 2030 certified for each measure by one certification body. The latest iteration of PAS 2035/2030 standards, which came into force on 30 March, introduced strengthened requirements to ensure high-quality installations. Energy suppliers have also strengthened their oversight of solid-wall insulation measures, so that there are additional audits and oversight of any measures brought forward. Those are all important, necessary short-term steps, but it is clear to me that there is a systemic problem. We recognise that and are very clear that we need to put it right. We inherited a situation of many organisations with different roles and responsibilities involved in ensuring the quality of retrofit activity, resulting in a fragmented and confusing system of consumer protections. To address that and to create a clear, more comprehensive set of standards for consumers, we are moving forward with reforms, which we will announce in our warm homes plan to be published in October. That plan will look at the entire of spectrum, including the training and the capacity building of installers, who are key. It will look at how installers who work in people’s homes are certified and monitored, and the quality assurance regime that we put in place. One insight we found was that capital schemes that tend to be overseen by local authorities and devolved Administrations have far fewer issues because of the level of quality assurance. The plan will also inform people where to turn for redress when things go wrong, making that as simple as possible. The situation where consumers have to jump through multiple hoops just to get things sorted cannot be allowed to continue. Guarantees must be in place to ensure that, when things do go wrong, consumers do not foot the bill, and work is remediated by the system.
- 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source
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We will raise the issue of deemed contracts with the regulator and the ombudsman. More broadly, my hon. Friend has raised specific concerns about the ombudsman’s approach. There is a clear complaints procedure, so if constituents feel that they have not had the service that they require, there is a process to escalate their complaint up the hierarchy of the ombudsman and consumers should use it. My hon. Friend also raised the important issue of the Ofgem review, as did other Members. I could not agree more; we need a regulator with teeth that is on the side of consumers. As part of our manifesto, we promised to strengthen Ofgem, to ensure that it can hold companies to account for wrongdoing and require higher standards of performance, and to make sure that customers receive automatic customer compensation for poor service. To address that, in December, we launched a comprehensive review of Ofgem. We are in the weeds of that review, which will conclude in the autumn. Critically for me, the review will establish Ofgem as a strong consumer regulator. It will ensure that Ofgem is equipped to address unacceptable instances of customer failing and, importantly, we want it to reset consumers’ confidence in a system that, quite frankly, they have lost confidence in. In response to the hon. Member for Dumfries and Galloway (John Cooper), the review will specifically look at whether Ofgem has the right remit, mandate, tools and powers to do the job that consumers expect. We want to ensure that all the examples are represented, so we have done a big call for evidence. We are doing huge amounts of engagement to make sure that all the evidence informs the final conclusions of the review. Critically, it will also look at redress, because we know that we need to get that right. The point has been made over and over again that it is about setting in place the right regulatory framework, but also about making sure that there are repercussions when compliance does not happen, and that there are clear enforcement mechanisms. We want to ensure that the regulator has all that. We know that the cost of energy is a massive issue for businesses across the country, particularly small businesses. This issue, and the question of whether we cap energy bills for non-domestic customers, was raised by my hon. Friend the Member for Stevenage (Kevin Bonavia) and the hon. Member for South Cambridgeshire (Pippa Heylings). We have taken the judgment that the way that we respond to energy bills that are too high is to sprint in order to deliver clean power and break our dependence on fossil fuel markets so that we can drive down costs and bills for consumers. The shadow Minister is wrong: this is not and never was ideological. We have seen the worst energy crisis in a generation and our dependence on fossil fuels was at the root of that. That crisis, not on our shores, meant that businesses and consumers across the country were paying the price. That is why diversifying our energy mix, whether Members believe in net zero or not, and generating home-grown clean energy that we control are the routes out of this bind and out of volatility. That will deliver energy security for families and fundamentally secure family and business finances.
- 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source
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I will make some progress. I want to end by addressing the issue of energy brokers, which has been raised. We know that many energy brokers can help businesses to save money on their bills with contracts tailored to their needs. However, we have also seen evidence of opaque charging structures and unfair sales practices. We are hugely conscious of that, and last year the Government launched a consultation on introducing regulation of third party intermediaries such as energy brokers, aimed at enhancing consumer protection, particularly for non-domestic consumers, where we have recognised that there is an issue that must be addressed. The consultation has now closed, and I can assure my hon. Friend the Member for Tamworth that the Government are working through the huge volume of responses that we received and will respond in due course. Finally, to the hon. Members—
- 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source
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We know we have a challenge with smart meters. The majority of smart meters work, but there are far too many cases where they do not. We are working with the DCC and suppliers to make sure that we have connection across the piece and that there is a clear obligation on suppliers to respond to meters that are not working. Ofgem is reviewing this at the moment, and we will set out what we will do to introduce further obligations and ensure compliance on the specific issue of smart meters. On the wider question about back billing, let me be clear: suppliers cannot back-bill domestic or microbusiness consumers for energy use more than 12 months ago. A company is classed as a microbusiness when it has fewer than 10 employees and turnover of less than £2 million, or where it falls under certain energy-usage thresholds. In February, the Secretary of State wrote to the chief executive officer of Ofgem, asking him to accelerate the regulator’s work on reviewing the back-billing rules as part of its ongoing consumer confidence reforms. Ofgem is in the process of doing that. The Secretary of State and I have constant meetings with the regulator to make sure that this matter is proceeding with the pace and urgency it requires. It is very clear that suppliers can back-bill consumers only in very specific circumstances; we need to clarify what those circumstances are and ensure far tighter compliance and enforcement on this issue. My hon. Friend raised a point about the Energy Ombudsman, and what it should do to support businesses such as those in her constituency. We announced an expansion of the ombudsman’s service in December so that small and medium-sized enterprises with fewer than 50 employees can now access it. That means that 99% of businesses in this country can now access that important service. In recognition of the impact on businesses when things go wrong, the maximum award for new business disputes that go through the ombudsman has been doubled to £20,000. We know that much more must be done to ensure that the ombudsman and the redress service are working for all customers. We have committed to consulting on a range of issues that would strengthen the ombudsman, including introducing automatic referrals to it rather than consumers having to do that themselves. We think that will speed up the process. We are also looking to reduce the referral waiting time from eight weeks to four weeks so that customers are not waiting in a long and frustrating process before their issue gets redress. Critically, as part of that, we are looking to increase the value of the compensation that is paid to customers when things go wrong and the ombudsman has clearly put in place a judgment that suppliers are not responding to. We also want to make compensation automatic, because that is how we can expand and drive deterrence in the system. We will look to see how, in instances of, for example, excessively long call waiting times, which consumers find desperately frustrating, unacceptably high bills when suppliers fail to adjust their direct debits, and suppliers not responding to complaints in time or not complying with the Energy Ombudsman, there can be automatic compensation so that consumers get the redress without having to go through the hassle.
- 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source
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I was just coming to that.
- 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source
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That was my concluding point, to hon. Members from Northern Ireland, who have raised a really important issue: we are working closely with the Northern Ireland Government to ensure that the improvements we make in the UK market are aligned and that lessons are learnt to ensure that, where we develop stronger and better practice, it is shared with the regulator and the Northern Irish Government. In the end, we must ensure that we have a system that works for all consumers across these isles. Let me conclude by again saying a huge thank you to my hon. Friend the Member for Tamworth for raising this important issue, and by offering, if she wishes, to meet to talk in more detail about some of the issues she has raised. I am clear that, without a fair, functioning energy market, our clean power mission will not succeed, energy bills will not come down and consumers will not get justice or access to a system that works for them. That is an absolute imperative for us; that is the priority; that is the thing that drives everything we do. We look forward to working with all hon. Members to achieve that outcome.
- 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source
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I thank my hon. Friend the Member for Tamworth (Sarah Edwards) for introducing this important debate, and all hon. Members for their insightful contributions. I assure them all that the Government are taking this issue seriously, and we are working at pace to respond to it. The experience of Roasters reflects the issues that consumers face in an energy market that, quite frankly, is not working for them. Let me be clear that reforming the energy market so that it works for consumers and is fair is a key priority for this Government. We have made progress already, which I will set out, but we must do more. I was extremely disappointed to learn of another example of a customer receiving incorrect bills and back-billing requests. Ofgem supply licence conditions are very clear: suppliers must take all reasonable steps to reflect accurate meter readings in bills or statements where these have been provided by a customer or taken by a supplier. Suppliers must also take all reasonable steps to obtain meter readings at least twice annually. They must provide historical consumption information to all customers upon request and explain how a customer’s bill was worked out.
- 1 Jul 2025 · Business Energy Supply Billing: Regulation · Hansard source
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My words were very clear. We welcome the reductions in energy prices, but we were very clear that we are on a rollercoaster: prices go up and prices go down. We must get off the rollercoaster so that we deliver energy security. That will deliver price stability and fundamentally secure family finances.
- 26 Jun 2025 · Floating Solar Panels · Hansard source
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I recognise that point, but even with the expansion, we are still talking about only a fraction of land. Inevitably, regional and local government will make a judgment about the land that we protect. Everyone recognises that we must have prime agricultural land, because we need it, so we are making decisions, and local government will also be making decisions in that context.
- 26 Jun 2025 · Floating Solar Panels · Hansard source
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I thank the hon. Gentleman for his intervention. There are many schemes and huge opportunities, and the Government are working with industry to think about what the potential is across the country. New proposals are coming forward, and we are trying to engage with them. Although we see that there is huge potential, it is also important to put that in the context of some of the challenges we face as we try to grow floating solar. We are trying to do our part to work with industry, so we want to ensure that we deal with some of the obstacles and barriers to the schemes that are coming forward—for example, planning or investment certainty. Floating solar projects can apply to the Government’s flagship contracts for difference scheme, and they do. I know that one of the arguments in favour of floating solar, which the hon. and gallant Gentleman put forward, and which was reiterated by other hon. Members, is that it will reduce the amount of land that we need to use. Arguments have been made about agricultural land and constraining the amount of ground-mounted solar panels on them. I gently say, however, that if we look at the statistics, we see that only 0.1% of land in the UK is covered by ground-mounted solar at the moment—a minuscule amount. Even with the expansion that we are actively trying to encourage, we are still talking about a fraction of UK land that will only ever be used for ground-mounted solar, so it is important to put that in context.
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