Heidi Alexander MP: speeches

Speeches

• 9 Sept 2026 · Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords] · Hansard source

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  The Minister with responsibility for aviation, my hon. Friend the Member for Selby (Keir Mather), has kindly just said that he will be very happy to meet the hon. Gentleman to discuss that in more detail, and I know it is something that my officials are looking at. The Bill provides extra consumer protection on the things that matter most, whether that is delays, cancellations, baggage and, crucially, accessibility. The Government listened carefully to concerns raised in the House of Lords about the experience of disabled passengers and those with reduced mobility. That is why we are committing to consult on a range of accessibility issues. We want to hear directly from passengers about the problems they face and what we can do to ensure that everyone feels safe and is able to fly. We have also acted immediately to scrap the unfair compensation cap for damaged wheelchairs and mobility equipment on domestic flights. Those items are essential to the lives and livelihoods of many disabled people, and lifting the cap reflects that reality. I hope the whole House agrees that this was absolutely the right thing to do. Turning to enforcement, the Civil Aviation Authority currently relies on slow and resource-intensive court action to secure redress for consumer protection issues. The Bill will grant the CAA direct enforcement powers for consumer protection, bringing it in line with other regulators such as the Competition and Markets Authority. That means faster action when rules are broken and less burden on consumers to fight for what they are owed. Taken together, these measures will ensure that all passengers have meaningful, enforceable rights that help them to travel with ease and confidence. The Bill will also help to unlock the full potential of our aviation infrastructure, driving economic growth across the country. The UK has some of the world’s busiest and most complex airspace, yet much of it is still based on designs from the 1950s. An aviation industry fit for the 21st century simply cannot rely on infrastructure that was built for the last.

• 9 Sept 2026 · Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords] · Hansard source

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  I regularly produce a letter for the CAA setting out my priorities, and I would be happy to write to my right hon. Friend in detail about the timeline, as he requests. The Bill is also about improving safety. The Government are determined that UK airspace should remain among the safest in the world. Our current safety framework is fragmented, and updating it is cumbersome. It holds back innovation, and it puts the UK at risk of falling behind on its international obligations. To fix that, the Bill will hand over responsibility for technical aviation safety and operational rule-making to the CAA. This is not a blank cheque; it follows a well-established model in which trusted regulators make rules within boundaries set by Parliament. Indeed, ministerial and parliamentary oversight was strengthened during scrutiny in the other place. The Bill also reinstates the Government’s ability to update or create aviation safety-related criminal offences in assimilated legislation, which was lost after our exit from the EU. That will allow safety rules to keep up with international standards while ensuring that they are enforced consistently, now and in the future. These steps will create a clearer, more workable system that maintains the UK’s strong safety record and sustains public confidence in air travel. I know that some Members will be interested in what the Bill means for airport expansions. I should make clear that it does not determine whether any airport should expand, and neither does it change the processes involved in that. These measures are sector-wide reforms that will support a safe, efficient and resilient aviation industry. Questions about airport expansion will continue to be considered separately, outside the Bill process. Despite a bad day yesterday, aviation has refused to stand still for over 100 years. The industry remains at the forefront of innovation and progress, taking every challenge and every opportunity in its stride. Quite simply, the type of country that we want to be—aspirational, outward-looking and full of opportunity—depends on giving the industry the tools that it needs to go from strength to strength. This Bill will do just that by bringing passenger protections into the 21st century, unlocking sustainable growth that works for our communities, and maintaining the UK’s safety record in an ever-changing world. I hope that hon. and right hon. Members will agree that this is not a Government who drag their feet. We have moved swiftly to address the concerns raised by the Lords, particularly on accessibility, accountability and passenger protections. The Government have not just listened but acted, and I believe that provides a strong foundation for the Bill to continue its passage. I commend this Bill to the House.