Gareth Thomas MP: speeches 2025

Speeches

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  Sir Wyn Williams has today released the first volume of his report into the Horizon scandal, which caused so much harm to so many innocent people. The fearless and diligent work of his inquiry has, I believe, won the trust and admiration of postmasters. The inquiry has asked penetrating questions of a large number of witnesses and has scrutinised more than 2 million pages of evidence. I know that the whole House recognises the bravery of the postmasters who fought against enormous odds to see their cause recognised. Sir Wyn’s report reminds us that blameless people were impoverished, bankrupted, stressed beyond belief, and lost their jobs, marriages, reputations, mental health and, in some cases, their lives. I am sure that the whole House shares my gratitude to Sir Wyn and his team for their work so far. This is only the first volume of their final report, spelling out the scandal’s human impact and looking at the redress schemes that have been put in place in response. The second volume will in due course deal with the causes of the scandal and how repetition can be avoided. To be clear, I am very sympathetic to Sir Wyn’s 19 recommendations in the volume published today. Clearly, a number of them require careful consideration. We will respond to them promptly, as some concern the ongoing delivery of Horizon redress schemes. Sir Wyn has set us a deadline of 10 October, and we will meet it. The House will see that Sir Wyn has accepted that “the Post Office, the Department and Ministers continue to adhere to the aims of providing financial redress, which is full, fair and prompt.” He also concludes that the majority of people who have accepted offers under the group litigation order scheme “will have done so because, for them, the offer was full and fair.” That said, Sir Wyn makes some understandable criticisms, especially of the Horizon shortfall scheme, which we will need to study closely and address. We inherited a compensation process that was widely seen as too slow, adversarial and legalistic. Well over four years after the first High Court case exposed the scandal, only 2,500 postmasters had had final settlements. There were clearly significant gaps in the compensation process, and many victims had not come forward. Indeed, there was no compensation scheme in place for those postmasters whose convictions had been overturned by Parliament. A year ago, the Government had paid £236 million in redress. We have now quadrupled that to nearly £1.1 billion. We have launched a compensation scheme for postmasters who have had their convictions overturned—the Horizon convictions redress scheme—and have merged the Post Office’s compensation arrangements for overturned convictions into it. Through the Post Office, we have delivered a £75,000 fixed-sum offer to over 4,200 victims who opted for it. We have also launched an independent process to allow people to appeal their HSS settlements or offers. That should provide, as Sir Wyn says in his report, “an opportunity to put right any failures to deliver redress which is full and fair” for HSS victims. We have also begun discussions with Fujitsu on their contribution to the costs of the scandal. As the House knows, and as Sir Wyn’s report underlines, there is still a lot more to do. I know that the postmasters who have yet to agree final compensation are frustrated with the delay; so am I. We have consulted regularly with the Horizon compensation advisory board and others on what more we can do to improve redress. Sir Wyn’s recommendations are very helpful in that regard. Two of his recommendations address issues that we have already been working on across Government and with the advisory board. I can confirm that we accept Sir Wyn’s recommendation that claimants should be able to bank the best offer that they get from the GLO process and that it should not be put at risk if they choose to go to the independent panel. Secondly, we will provide redress for family members of postmasters who suffered because of the scandal. I have met the group Lost Chances for the Children of Sub-postmasters, which has campaigned with considerable courage on this issue. Sir Wyn rightly recognises that designing a suitable compensation scheme for family members raises some very difficult issues. None the less, we want to look after those family members who suffered most—meeting Sir Wyn’s recommendation that we should give “redress to close family members of those most adversely affected by Horizon.” Given those challenges, we will now discuss the details of how a scheme should be run with claimants’ lawyers, the independent advisory board and the Lost Chances group. It will be open to close family members of existing Horizon claimants who themselves suffered personal injury, including psychological distress, because of their relatives’ suffering. Other than in exceptional circumstances, we will need contemporaneous written evidence of that personal injury. There are some fundamental lessons to be learned, to which Sir Wyn points, about how compensation following wrongdoing on this scale should be delivered in future. In particular, the Post Office should never have been allowed to run it, decisions on funding should have been made much more quickly, and it should not have needed an ITV drama to stimulate action to overturn hundreds of unjust convictions. We cannot now turn back the clock to fix those fundamental mistakes. We must instead address two challenges. The first challenge is to make sure that if there is ever another terrible scandal like this one—we all sincerely hope there is not—the victims do not need to bring a traumatic court case to expose it. The second challenge, if another such scandal happens, is that the Government must be set up to offer trusted redress from the very start. Sir Wyn argues that there should be a standing public body to deliver redress in any further scandal. I have a considerable amount of sympathy with that argument, but clearly we need to analyse the options fully before we commit to it. We will reflect on how to address those twin challenges and will bring back our conclusions to the House. We can never properly recompense a person for being wrongly denied their freedom, for the humiliation of being wrongly accused or for seeing their loved ones in profound distress or worse, and neither can we recompense them for their good reputation being taken from them. I cannot assuage the anger of the victims, nor will the anger that I feel on their behalf ever be assuaged, but we are determined to do more on redress and beyond, and to do it quickly, to give more of the victims of this appalling scandal at least a measure of the peace that they so rightly deserve. I commend Sir Wyn’s report to the House.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  The hon. Lady makes an important and significant point and gives me the opportunity to comment on that particular constituency case, which she and I have discussed a couple of times. She is absolutely right when she alludes to the fact that there are victims of the scandal who have not yet come forward or, perhaps for a number of reasons, put in compensation claims. I hope that the publication of Sir Wyn’s report, and his comments—the criticisms and challenge to the Government on going further, as well as the reassurance that he has offered—will give those who have not yet put in a claim the confidence to do so. On the specific case that she knows very well and has discussed with me, I am determined to move forward. I have taken a number of steps to do so, and I will come back to her.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  There is no question but that the compensation process has taken far too long. The scandal could have been stopped a lot earlier. Everybody who was a victim of the scandal should have had compensation—certainly by the time we took office. Having said that, we have set out to speed up the delivery of compensation. We have quadrupled the amount of compensation paid out to victims of the scandal. We have moved at pace to plug some of the obvious gaps in the compensation process. I completely accept the challenge made by the hon. Gentleman, by others across the House, and indeed by sub-postmasters who have yet to receive compensation, that there is still a lot more to do.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  I welcome my hon. Friend’s work on the Business and Trade Committee and more generally in pushing the Government to do more on full and fair compensation. On the question of family members, Sir Wyn makes it clear in his report not only that offering a compensation scheme for family members is the right thing to do, but that there will be significant design challenges in how such a scheme is put together. We will work with the independent Horizon compensation advisory board, with claimants’ lawyers and with the campaign group Lost Chances on the design of such a scheme. My hon. Friend briefly mentioned Capture, as did the hon. Member for West Worcestershire. We are in the process of working with a number of the victims of the Capture scandal and their legal representatives to design an effective compensation process for them. There are again some significant challenges around the availability of evidence, given that the use of the Capture software was before the introduction of the Horizon computer system, and so the amount of evidence available is significantly less. None the less, we are working at pace on the design of such a scheme.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  I recognise and understand why there is considerable scepticism across the House about the Post Office continuing to have any role in the delivery of any part of the compensation process. As I said, when I first came into this role, I looked very carefully at whether we should essentially start over and take the Post Office out of the compensation process. I was persuaded that if we did that, we would significantly delay still further the delivery of compensation to the victims. Sir Wyn Williams made a similar point today while making a series of recommendations to Government to go further and faster, in particular on the Horizon shortfall scheme. As I have alluded to, I am extremely sympathetic to his 19 recommendations. There are some that we need to look at in more detail before I come back to the House and, particularly, to Sir Wyn. The right hon. Gentleman referenced conversations that he has had with a number of sub-postmasters in his constituency, or in Northern Ireland more generally. If he wants to bring those cases to my attention outside this session, I would be very happy to look at them.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  To be clear, Sir Wyn Williams’ recommendation of a standing body to deliver compensation is very much to ensure that if there is ever a future disaster on this scale—and we all hope that there is not—the Government are better set up to respond to it. He has not specifically suggested that we transfer into such a body the responsibility for the delivery of compensation schemes at this stage, because doing so would undoubtedly slow down the process. I think that there are parallels with the infected blood inquiry, but there are also differences. We need to learn lessons on the delivery of compensation from the infected blood scandal, the Post Office scandal and other scandals that came before. In that regard, the National Audit Office published important work last summer, which will certainly help to inform our judgment about the case for such a standing body.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  My hon. Friend raises a significant issue, and one that I have no doubt had a bearing on the way in which the scandal unfolded. She will understand that for a formal view on who was responsible and what went wrong, we need to wait for the final report from Sir Wyn Williams. But it is quite clear that a significant number of sub-postmasters from an ethnic minority are still waiting for compensation, as indeed a generally significant number of postmasters are waiting for compensation. We need to ensure that all those from an ethnic minority receive compensation, as equally we must give priority to every single person who has yet to receive compensation.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  I want to take this opportunity again to pay tribute to the work of the Business and Trade Committee under my right hon. Friend’s chairmanship. As he has said, there has been a series of recommendations from his Committee, and I recognise that we have not always agreed with all those recommendations. For me, the question about whether to offer legal advice to Horizon shortfall scheme claimants has always been a finely balanced judgment. I say that because it has always been clear that the victims wanted a fast route to secure compensation without the involvement of lawyers, and the fact that so many have accepted the fixed-sum payment is an indication of that appetite. Nevertheless, I recognise that Sir Wyn Williams has given us a clear steer on that particular question, and we will consider that extremely carefully and very quickly. On the question of whether the Post Office should be stripped completely of responsibility for the Horizon shortfall scheme, there is no doubt that if we were starting afresh, the Post Office would have no responsibility for any of the compensation schemes. When I looked at the question of whether to start over again in the delivery of the compensation schemes and at who should be responsible for their delivery, I recognised that to change completely the processes as they had been set up would see further delay in getting compensation to the victims. I say gently to my right hon. Friend that Sir Wyn Williams has not said today that the Post Office should not be involved in the Horizon shortfall scheme’s delivery. We have been clear that we need to take away responsibility for the most complex cases, and we have set up the appeals scheme to do so. Given the numbers who have come forward with appeals on the Horizon shortfall scheme, I hope that we will be able to give confidence to those people that they will have a chance to get full and fair redress.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  My hon. Friend has been one of those who campaigned consistently over a long period of time for justice for sub-postmasters, in particular for her constituent Chris Head. I hope he and she will recognise that one of the recommendations in Sir Wyn’s report that we confirmed today we will accept is in no small part due to Mr Head and her campaigning on that particular question. My hon. Friend is absolutely right that there is a moral obligation on Fujitsu to contribute to the cost of the scandal. That has been clear for a long time. I welcome the fact that Fujitsu has acknowledged that and has begun discussions with the Government. Sir Wyn’s report today further underlines the case for Fujitsu to make an interim payment towards the costs of the scandal. On her point more generally about the role of Fujitsu, there is no question but that Fujitsu wants to move out of responsibility for the Horizon system, and I suspect we all want Fujitsu to move out of working with the Post Office. None the less, we need Fujitsu at the moment to continue to maintain the Horizon system, which is key to the work of Post Office branches up and down the country in all our communities, while we work at pace to put in place a better system going forward.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  I thank the hon. Gentleman for his work on the Business and Trade Committee, too. He gives me the opportunity to pay tribute to the noble Lord Beamish, who campaigned for a considerable period of time to bring the House’s attention to the issue of Capture sub-postmasters. No definitive number exists of how many Post Office branches used Capture. There is a rough estimate that some 13.5% of all Post Office agency branches—roughly 18,000 between 1992 and 2000—used Capture before the Horizon system was rolled out in 1999. Given the lack of evidence, we are very much trying to learn the lessons from some of the Horizon compensation schemes in the way in which we design the Capture scheme. We will take forward 150 cases almost as a pilot process and will take stock at the end of that process to see what further work and further tweaks to the design of the scheme we need to make, so that we can deliver fair redress to all those victims of the Post office scandal, too.

• 8 Jul 2025 · Post Office Horizon Inquiry: Volume 1 · Hansard source

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  I take this opportunity to commend my hon. Friend for his consistent campaigning on this issue. He is absolutely right to underline the moral responsibility that Fujitsu has to contribute to the cost of the scandal. I welcome the fact that Fujitsu has accepted that it has such a moral obligation. I have made it clear to Fujitsu that I think it should bring forward an interim payment, and discussions with it have begun, as I said, but it will be important that we receive the final report from Sir Wyn Williams to understand properly the scale of Fujitsu’s responsibility going forward, as compared with the responsibility of other players in this appalling scandal. I am absolutely clear that Fujitsu does have a clear responsibility. It could begin to act now, and I hope that it does so.

• 2 Jul 2025 · Corporate Businesses and Franchisees: Regulatory Environment · Hansard source

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  My hon. Friend will forgive me, but I will not comment on the particular circumstances of Vodafone and its relationship with franchisees in general, or those former franchisees who are bringing court action. However, I note his comment.

• 2 Jul 2025 · Corporate Businesses and Franchisees: Regulatory Environment · Hansard source

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  The right hon. Gentleman made a very interesting speech with a series of interesting analogies, and I have noted those and the points that he made. As I have said, I will track this particular court case and its conclusions. I always try to make myself available when hon. and right hon. Members want to discuss particular issues that are pertinent to my brief, and as things unfold, I make that offer to the right hon. Gentleman too. I should stress again that only the courts can really decide on the application of contractual terms. It is absolutely right that affected businesses seek independent legal advice on the particular circumstances of their situation. As the right hon. Gentleman will be fully aware, legislation cannot prevent wrongdoing. It can deter and it can punish, but only after the event. It is important for companies, obviously, to conduct business fairly. We already have rules that encourage this, whether in relation to criminal offences of fraud, audit requirements or prompt payment reporting, which my Department has begun to strengthen and on which we will publish further proposals shortly. I am sure the right hon. Gentleman will agree that investors and the public expect and deserve access to truthful reporting from our most important businesses on their finances and related issues. This is critical for trust, and ultimately it is critical for economic growth. That is why, through the audit and corporate governance reform Bill, we are developing legislation to uphold standards and the independent scrutiny of companies’ accounts while ensuring real accountability for company directors. Section 172 of the Companies Act 2006 already requires company directors to frame regard in their decision making to a wide range of stakeholder interests. That includes the impact of the company’s operations on the wider community. It also requires directors to have regard to the desirability of the company maintaining a reputation for high standards of business conduct. This requirement applies to a company’s business transactions, including the treatment of franchisees. Large companies must report annually on how their directors have complied with these requirements. Taken together, the section 172 duty helps to provide assurance that companies are run responsibly and that directors are mindful of the impact of their decision making beyond the company and its shareholders. The right hon. Gentleman touched on the additional regulation of franchises and the wider franchise model. As he will know, this Government are dedicated to implementing an ambitious regulatory reform agenda. In March, we published our action plan for regulation, outlining changes to streamline rules and regulations to support growth. While that plan includes a clear commitment to cut regulatory administrative costs for business by 25%, it also includes a commitment to strengthening accountability for regulators. That includes simplifying their duties to ensure that the regulatory environment focuses on growth, investment and, crucially, transparency. Our modern industrial strategy also includes an ambitious package of regulatory reforms that will support our growth-driving sectors and the wider economy, but as we stated at its launch, that is not the end of the journey; it is just the beginning. Where there are changes that we can make to increase the UK’s economic resilience and channel support to the most productive parts of our economy, we want to continue to work with Members across this House to implement them. In conclusion, let me thank the right hon. Gentleman and other hon. Members who have participated in the debate. Franchise regulation is a complex and difficult issue and, as I have said, this particular case has raised concerns across the House. As I promised, I will continue to look closely at how the case develops and ultimately what conclusions are reached. I am happy to continue conversations about this case and its implications outside the Chamber. Question put and agreed to.

• 2 Jul 2025 · Corporate Businesses and Franchisees: Regulatory Environment · Hansard source

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  In the usual way, I thank the right hon. Member for South Holland and The Deepings (Sir John Hayes) for securing this debate. Having crossed swords with him when our positions were reversed, I approached this debate with particular wariness, not least because he has assembled a very distinguished cross-party group of Members to participate in this debate. We heard from not only the right hon. Gentleman, but the right hon. Member for Chingford and Woodford Green (Sir Iain Duncan Smith), my hon. Friends the Members for Stockport (Navendu Mishra), for North Durham (Luke Akehurst) and for Reading Central (Matt Rodda), and the hon. Member for Boston and Skegness (Richard Tice). Each of them made important points. I very much agreed with the opening remarks of the right hon. Member for South Holland and The Deepings about small and medium-sized businesses being the backbone of our communities. They are important; they are fundamental to the strength of each of our constituencies. The Government are determined to do much more to support our SMEs going forward. That is why, on the point made by my hon. Friend the Member for Reading Central, we will publish a strategy for supporting SMEs. The right hon. Member for South Holland and The Deepings was right that we as a country should do more to celebrate our entrepreneurs and to champion their interests. They are brave; they are risk takers; they create wealth; and they make all our communities better and richer. We are determined to encourage more people to come forward as entrepreneurs, to take risks and succeed, and to grow businesses. We have already taken a number of measures to support SMEs. The Secretary of State for Business and Trade has already committed to establishing a business growth service inspired by the US Small Business Administration. That is why one of the outcomes of the spending review was a two-thirds increase in the capacity of the British Business Bank. The vast majority of that funding will go to help tackle the considerable challenges that SMEs face in accessing the right forms of financial support. The right hon. Gentleman rightly raised the issue of access to public procurement for British SMEs. I am sympathetic about the need to open up public procurement to SMEs. Again, we will have more to say on that in the small business strategy, when it is published shortly. Cabinet Office colleagues are very much working in this space, too. The right hon. Gentleman also rightly raised the matter of the difficulties that small and medium-sized businesses face when legal issues arise. Again, we will have more to say on that in the small business strategy shortly. Towards the end of his remarks, he made a powerful link to an appalling miscarriage of justice: the scandal of how the Post Office treated its sub-postmasters. There are many lessons to learn from that. I hope that he will take confidence from the Government’s determination to do that when he sees the Green Paper on the future of the Post Office, which we are seeking to bring forward. I am sure that the whole House appreciates the work that Sir Wyn Williams is doing to draw conclusions about what went wrong in the scandal, and about what more we need to do to learn the lessons and ensure that nothing like that ever happens again.

• 2 Jul 2025 · Corporate Businesses and Franchisees: Regulatory Environment · Hansard source

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  I have already given a flavour of what might be in the small business strategy. I will leave the right hon. Gentleman to wait a little longer, if I may—he will have to forgive me—before he sees the strategy in full. Let me come to the substance of the right hon. Gentleman’s concern. He rightly and understandably mentioned the experiences of a number of franchise operators who allege mistreatment and being badly let down by Vodafone during covid. No one in the Chamber will have failed to have been moved by those stories. I have read a number of them in correspondence from colleagues on both sides of the House. There are, without question, serious allegations being levelled at Vodafone. As the right hon. Gentleman said, and as I am sure he will understand, I am unable to comment on ongoing legal disputes, but I will respond on behalf of the Government as best I can, given the ongoing nature of the case. Until now, there has not been sustained concern about the quality or effectiveness of the self-regulation of franchises in general. However, I recognise that this case has raised concerns across the House, and I will track very carefully what happens in this case, the final outcome, and the conclusion of any court case. As hon. Members will no doubt be aware, franchising is growing in the UK, and it makes a big contribution to our economy, at just over £19 billion annually, according to the latest British Franchise Association survey. The franchising industry is covered by the same general protections in law as other businesses, and I will come on to some of those in a moment. In addition, the franchising industry also effectively self-regulates through the British Franchise Association, which has a code of ethics, and the Quality Franchise Association, which provides a code of conduct. On the whole, as the House will recognise, there are significant advantages to self-regulation: greater flexibility and responsiveness, and lower costs.

• 2 Jul 2025 · Corporate Businesses and Franchisees: Regulatory Environment · Hansard source

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  As I said, I recognise that this case has raised concerns across the House about the quality and effectiveness of the legislation that governs franchisees and, indeed, other businesses, and about the arrangements around franchisees, and their relationships. As I say, up to now, we have not had significant representations that the quality of regulation of franchises is not adequate. However, I recognise the concerns across the House that this case has brought up, and as a result, I will track very carefully how the court case unfolds. I was noting the advantages that, on occasion, self-regulation brings. They include freedom when it comes to contracting. Individuals and businesses have the right to enter into agreements and set their own terms, free from unnecessary Government interference. That freedom allows franchise agreements to be tailored to individual needs. People can set up shop more easily on the high street or elsewhere with the power of a big brand behind them. On the whole, self-regulation also allows the franchise industry to set standards and guidelines based on deep, industry-specific expertise. It allows the industry to adapt more quickly to market changes, too. It is my understanding that the franchise agreements are the main instruments governing the relationship between franchisors and franchisees. Those agreements normally cover key issues such as fees, territory rights, contract duration and dispute resolution mechanisms. The Government of course encourage anyone entering a business contract such as a franchise to seek independent legal advice before agreeing to the terms and conditions laid out in those agreements. I have talked a little bit about self-regulation and its benefits, and I alluded earlier to the fact that there are existing protections in law that cover all businesses, including franchises. For example, under the Misrepresentation Act 1967, anyone who has entered into a contract as a result of misrepresentation may be able to rescind the contract and claim damages. Misrepresentation is a false statement by one party to another that induces that person to enter the contract. Ultimately, it would be for the courts to decide whether a misrepresentation had occurred and what the remedy would be. There are other forms of legislation, too, including the Unfair Contract Terms Act 1977, which may apply to business-to-business contracts. That references the application of a reasonableness test, but that again is a matter for dedicated legal advice.

• 1 Jul 2025 · Hospitality Sector · Hansard source

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  The hon. Gentleman is right to make his point. One would hope that the Scottish Government would be as committed to taking action as the Government here in the UK. I hope he and other Scottish colleagues will see a change of heart and approach from the Scottish Government. I understand the sector’s concerns about employers’ national insurance contributions. We are protecting the smallest businesses by increasing the employment allowance to £10,500. That means 865,000 employers will pay no national insurance contributions at all, and more than half of employers will see no change or gain from the package. The majority of hospitality businesses are micro-sized, so many will benefit from the increase. We are also committed to reducing the regulatory burdens facing the hospitality sector. We recently launched a licensing taskforce to come up with recommendations for cutting red tape and removing barriers to business growth. We have received a report from the licensing taskforce containing many extremely interesting and thoughtful proposals, and we will make an announcement on our response to the taskforce work shortly. We have also introduced a hospitality support scheme to co-fund projects, aligned with the priorities of the Department for Business and Trade and the Hospitality Sector Council. That includes support initiatives such as Pub is the Hub, to encourage local investment in rural communities—the hon. Member for South Northamptonshire made a point about that. In addition, we are extending the growth guarantee scheme, where Government will help smaller businesses to access loans and other kinds of finance up to £2 million, by covering 70% of the potential losses for lenders. Later this summer, we will publish our strategy to support SMEs over the long term. The paper will focus on boosting scale-ups across key policy areas, such as creating thriving high streets, making it easier to access finance, opening up overseas and domestic markets, building business capabilities and providing a strong business environment. The SME strategy will complement the industrial strategy in helping to create the conditions for further economic growth. The industrial strategy will support the whole economy by creating an improved operating environment to create long-term stability and generate greater dynamism for new start-ups to emerge. Supporting industrial strategy sectors will have spillover benefits for the rest of the economy—from innovation pull-through to technology diffusion. As an example, growth in the creative industries will create spillover opportunities for hospitality businesses. As we look ahead, we will continue to work closely with the hospitality industry to co-create solutions to ensure that we generate growth together. In particular, we will work with the sector to iron out the issues that are of most concern. For example, we understand the current challenges relating to dual-use packaging under the extended producer responsibility scheme. We are therefore working with hospitality businesses to develop exemptions for waste disposed of commercially through the use of agreed evidence to show that that would be highly unlikely to end up in household waste streams. Also, as we set out our ambitious plan to raise the minimum floor of employment rights, we will strike the right balance between fairness for workers and business investment and growth. Improving employment conditions benefits economic growth. It helps to put more money in employees’ pockets, which will help all businesses, including hospitality businesses, in the long term. We will do this by working in partnership with business, including the hospitality industry, to deliver our plan to make work pay, and we will consult on key proposals such as zero-hours contract reform in the autumn. We will of course continue to work closely with the Hospitality Sector Council to co-create solutions and achieve growth in collaboration with the industry. That includes identifying regulatory barriers to investment and growth, and addressing skills shortages. We have established Skills England. We are reforming the existing apprenticeship offer into a growth and skills levy that allows more flexibility for both employers and learners wanting to pursue the apprenticeship route. The Department for Education has said that it will explore one of the key asks of the hospitality sector—the idea of foundation apprenticeships for hospitality. We are determined to help the hospitality sector to continue to unlock innovations and improve sustainability, and in that way bring down its costs. We will also look at how the Hospitality Sector Council can help us to deliver on our priorities for wider investment and growth, and support work to reinvigorate our high streets. We all know that hospitality businesses are fundamental. They are crucial to our economy, crucial to our communities and fundamental to our high streets. And they matter to all of us individually, to our friends and to our families. The Government recognise the role of hospitality in creating places that people want to live, to work and to invest in, and we will continue to work in partnership with the industry to deliver growth and to break down barriers to opportunity.

• 1 Jul 2025 · Hospitality Sector · Hansard source

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  It is a pleasure to serve under your chairmanship, Ms Butler, for I think the first time, and I hope it is the first of many. I congratulate the hon. Member for Kingswinford and South Staffordshire (Mike Wood) on securing this important debate. I recognise that he has long been an enthusiast for hospitality businesses in his constituency, and I welcome the opportunity to consider the important contribution that all hospitality businesses make to our communities up and down the country. Indeed, I think of some of the great hospitality businesses in Harrow, in my constituency, such as the great Trinity pub or the wonderful Battels café. As well as the hon. Member for Kingswinford and South Staffordshire, we heard from the hon. Member for Inverness, Skye and West Ross-shire (Mr MacDonald), the right hon. Member for East Hampshire (Damian Hinds), and the hon. Members for Ynys Môn (Llinos Medi), for Strangford (Jim Shannon), for South Northamptonshire (Sarah Bool), for West Dorset (Edward Morello) and for Westmorland and Lonsdale (Tim Farron). We also heard particularly important and strong contributions from my hon. Friends the Members for Truro and Falmouth (Jayne Kirkham) and for South East Cornwall (Anna Gelderd). They referenced the significance of the visitor economy for hospitality businesses, and I am sure that they will welcome the fact that, this autumn, the Department for Culture, Media and Sport will publish a new visitor economy strategy. That has been co-designed with the new Visitor Economy Advisory Council, which includes UKHospitality. They referenced the dynamic and creative hospitality sector in Cornwall, and I was grateful to have the chance to personally sample some of those opportunities recently. My hon. Friends also referenced the case for fair funding for Cornwall, and the significance of a partnership between Cornwall and Homes England. I will make sure that their points are heard by colleagues in the Ministry of Housing, Communities and Local Government. The hospitality sector contributes over £50 billion to the UK economy, spread across all corners of the UK, and employs millions of people. The sector makes not just a significant economic contribution, but an important social one because, as one or two hon. Members referenced, hospitality is also an opportunity for people. Working in pubs, restaurants and bars is often a key entry point, particularly for young people who need to gain essential skills and experience to progress in life. It is also often an entry point for those being given a second chance in life. For example, the excellent Greene King is working with 65 prisons across the UK to provide inmates with hospitality training. The company aims to hire 400 prison leavers by the end of this year. The Pret Foundation does fantastic work with homeless people, and has an ambition to get 500 people who face homelessness into jobs in their stores by 2028. The hospitality sector’s unique ability to employ and train people from all walks of life makes its economic contribution so much more than just that. Hospitality is also crucial to our communities and personal lives. Hospitality businesses such as pubs support community cohesion. They provide welcoming spaces for those who feel isolated and alone to enjoy the company of others. In short, hospitality is the backbone of our high streets, towns and villages; it is the lifeblood of all our communities. I fully understand the significant challenges that the sector faces, many of which are a hangover from the pandemic lockdown restrictions and the cost of living crisis. Depleted cash reserves and increased debt levels have hampered the ability of many hospitality businesses to invest and grow. These challenges are sometimes not helped by a regulatory landscape that does not always function as effectively as it could, holding back growth from many hospitality operators, which simply want to grow and invest in their local communities. Let us not forget that this Government inherited a very challenging fiscal situation, which meant the Chancellor had to take difficult decisions in relation to tax and spending. Schools, police and local hospitals in all our constituencies are set to be better funded because of the difficult decisions she had to take in the Budget last year. The investment in infrastructure, or in social and affordable housing, that all our constituents need would not be happening without the decisions the Chancellor made last October. I know that many hospitality businesses have been impacted by those tough choices, but they are important for delivering the long-term stability and growth that our country needs and that our hospitality businesses, as well as the rest of the economy, will benefit from in the long run. We will deliver on our manifesto commitment to create a fairer business rate system that protects the high street, supports investment and is fit for the 21st century. The Chancellor has committed to reforming business rates from 2026-27, with a permanently lower multiplier for retail, leisure and hospitality businesses. For many years the hospitality sector has asked for that, and we will deliver it. I recognise the contributions from a number of hon. Members about the situation in Scotland, where—despite having had their biggest ever increase in funding as a result of the decisions the Chancellor took last October—the Scottish Government have not chosen to extend hospitality relief in the fullest way to all hospitality businesses.

• 18 Jun 2025 · Businesses in Rural Areas · Hansard source

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  The hon. Gentleman underlines the need for significant investment in green energy. Other hon. Members referred to the need to support renewable energy, particularly community renewable energy schemes, as part of the solution to issues around rural prosperity and to tackle the energy challenges that we are all familiar with. We are investing directly in rural areas through schemes such as the rural England prosperity fund, which is worth £33 million this year. That funding will provide capital grants for new business facilities for product development and community infrastructure improvements that benefit local economies. We are committed to sustaining vital services and amenities in rural areas. Our £2.7 billion a year for sustainable farming ensures continued investment in environmental land management and nature recovery, underpinning the agriculture sector. We are also working to enhance access to banking, particularly in rural areas, including through the roll-out of banking hubs across the UK by the end of this Parliament. Rural businesses can also look forward to benefiting from measures such as reforms to the apprenticeship levy, helping them to invest in skills—a key concern that was raised in this debate. I know that rural businesses, as well as businesses in urban areas, are really concerned about that. We also heard a couple of contributions from hon. Members about the significance of post offices in their communities. Again, I recognise the critical role that post offices play in rural communities, and indeed, the potential for the Post Office to do more. As some hon. Members will know, we are bringing forward a Green Paper on the future of the Post Office shortly, which I hope will give further confidence about the potential for the Post Office to do more in rural areas, as well as more generally.

• 18 Jun 2025 · Businesses in Rural Areas · Hansard source

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  It is genuinely a pleasure to serve under your chairmanship, Mr Western—thank you for your reminder of the etiquette at the end of the debate—and to respond to what has been an extremely important debate on supporting the many remarkable rural businesses across the country. In the usual way, I take this opportunity to thank the hon. Member for North Norfolk (Steff Aquarone) for securing this debate, and for what I understand is a long-standing interest in this vital issue for our rural community. If there were any doubt about the importance of the rural economy, the sheer numbers of hon. Members who have contributed to this debate have surely put that to bed. I say gently to the Opposition spokesperson, the hon. Member for Mid Buckinghamshire (Greg Smith), that I heard some impressive speeches from Members on this side of the House, but I none the less recognise the significance of the contributions from those on the other side. Such was the range, I fear that I will not be able to do justice to all the different points that were made. I recognise that one or two contributions were as much about getting me to deliver messages to other parts of Government as they were about my own Department. Rural businesses are without doubt the lifeblood of our countryside. More than half a million businesses are registered in rural areas, contributing over £315 billion a year to the economy in England alone. The diversity of the rural economy is striking: 86% of rural businesses span sectors beyond just agriculture, forestry and fishing. The Government fully recognise the immense potential for growth in our rural areas. That is why we are committed to creating the right conditions to allow rural enterprises of all kinds to thrive and succeed. First, we are taking steps to improve rural infrastructure —the keys to unlocking that growth potential. The hon. Member for North Norfolk waxed lyrical about the significance of rural bus services, which I absolutely accept. He will be only too aware of the significance of the decisions, to which I think he alluded, that the Bus Services (No. 2) Bill will bring into force. It will put decision making about what bus routes should be provided into the hands of local leaders across England, including in rural areas. That will allow local communities to determine for themselves how best to design their bus services, so that they genuinely have control over routes and schedules, helping both local communities and—crucially, in the context of this debate—rural businesses.

• 18 Jun 2025 · Businesses in Rural Areas · Hansard source

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  I will for the last time.

• 18 Jun 2025 · Businesses in Rural Areas · Hansard source

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  I thought the hon. Gentleman was going to invite me to come to Wick, but I will certainly pass on the invitation to my officials. We are keen to learn from the experience of the banking hubs that have worked, that are up and running, and that are now seen as being effective. There is more that the Post Office can do to provide more of the services that banking hubs provide, and we are keen to work with the financial services industry to make sure that that happens. Hon. Members asked a series of questions about tax and I suspect that we will come back to those issues in a number of forms. I just say gently to the Opposition spokesperson that we inherited a very difficult financial situation—a £22 billion black hole. If we are to provide, as we rightly should, the schools, teachers, hospitals and police forces in rural communities, difficult decisions had to be made about the finances going forward. Lastly, we also want to make sure that we are opening up new markets for businesses in rural communities to access, which is why the trade deals that we have agreed with the United States, India and—crucially, too—the European Union are so significant. I welcome the opportunity to discuss the importance of rural businesses to growth across the UK. We know that there is more to do in this space and we are determined to do it.

• 18 Jun 2025 · Businesses in Rural Areas · Hansard source

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  I am disappointed to hear that my hon. Friend’s local county council is not liaising about roadworks more effectively with small businesses in the rural areas that he represents, and I hope that it will hear his intervention and take action. He is right that we need to ensure that we are investing not just in buses—I will come back to that point—but more generally in the roads that serve rural and urban areas. We have committed more than £2.3 billion for local transport links in smaller towns and villages, which I hope will make a real difference in all the communities where hon. Members have expressed concerns about the quality of bus services. A key theme that has surfaced in this debate—certainly a lot of Government Members were keen to stress it—is digital connectivity. I hope that the fact that the Government are investing over £1.9 billion in broadband and 4G connectivity will help to give confidence across rural and urban communities that the crucial issue of digital connectivity is being taken forward in a way that supports residents and small businesses. Good digital and transport connections are essential for rural businesses to access markets, suppliers and talent. As well as taking steps to improve rural infrastructure, we are backing rural entrepreneurs and businesses with finance and advice. The British Business Bank has supported more than 200,000 businesses, in every constituency of the UK, to grow over the past decade. Its regional funds provide vital debt and equity finance to firms outside London and the south-east. Meanwhile, our nationwide network of growth hubs offers free, impartial guidance to rural enterprises on everything from start-up to scale-up. I hope that the business growth service, which my right hon. Friend the Secretary of State for Business and Trade has announced, and which we will say more about shortly, will also help to make a significant difference to rural businesses in terms of the quality of advice that they can access.

• 12 Jun 2025 · Small Businesses: Exports · Hansard source

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  I thank my hon. Friend for her question and for the opportunity to attend a wide-ranging roundtable with local businesses in her constituency, at the end of last year. Our new workshop, “Introduction to Export”, is in collaboration with the North East combined authority, and is aimed specifically at helping local small businesses that are thinking about exporting to new markets for the first time. A range of other support is available on the Government website, and that will be significantly improved as a result of the coming business growth service.

• 12 Jun 2025 · Small Businesses: Exports · Hansard source

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  Just last month, we relaunched the Board of Trade to focus on the targeted support and help that small businesses need to take up opportunities from the UK’s free trade agreements. The recent trade deals with India, the United States and the European Union aim to reduce red tape, improve customs processes, slash tariffs and open new markets for small exporters up and down the UK.