Florence Eshalomi MP: speeches

Speeches

• 15 Sept 2026 · Residential Buildings: Safety Remediation · Hansard source

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  I agree that many people will continue to question when the fire risk assessors will be in place. The Government recently launched a public consultation on the proposal to establish a fire risk assessor profession with consistently high levels of competency, whereby trust is rebuilt and a strong and diverse pipeline of talent comes forward to ensure that fire safety standards are met. We are currently analysing all the consultation responses, and the Government will publish a full response later this autumn, so hopefully my hon. Friend will not have to wait much longer. We recognise the additional pressures on building control and fire engineer capacity across the country. We have established the independent building control panel and the fire engineers advisory panel to examine the issues and provide recommendations on strengthening the system. The Government are committed to working with the BSR on long-term reform and exploring options for a more efficient building control system. Any future changes will be developed in consultation with the industry and other stakeholders.

• 15 Sept 2026 · Residential Buildings: Safety Remediation · Hansard source

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  I thank the hon. Member for raising a valid point about what lessons can be learned from what happens in the UK. As he has outlined, buildings right across the UK need to be safe. Every home needs to be safe; it does not matter where a person lives. I am very open to looking at areas of best practice, which we can share as we develop legislation. Several Members, including the hon. Member for Surrey Heath, outlined the big issue with EWS1 forms, which has caused many homeowners a great deal of stress. The Government recognise the difficulties in selling and remortgaging homes, and the concerns for residents living in buildings impacted by building safety issues. We have continued to work with major mortgage lenders to improve access to lending for affected buildings and support the functioning of the housing market while remediation progresses. The hon. Gentleman referred to concerns about the validity of certain EWS1 forms. I can confirm that my Department is aware of those concerns, which relate to a fire engineer who was removed from his professional accrediting body and is, as I understand it, no longer operating in the field. Although I cannot comment on individual cases, it is important to reiterate that the EWS1 form is not an official Government form but an industry tool used by lenders and valuers to help them to understand the remediation status of participating buildings. My officials continue to engage with the mortgage lending industry to encourage it to take a proportionate approach when using EWS1 forms. The Government consider that lenders should be moving away from the forms, but there is still an over-reliance on them. The hon. Gentleman highlighted an additional bill of £4,500 because of the delay in getting an EWS1 form. We understand that EWS1 forms continue to be used by individual lenders, and the Government will continue to stress loudly that lenders should move away from that requirement. A number of Members highlighted the issue of cost and who pays for historical remediation. The Building Safety Act puts the responsibility for undertaking, and in most cases paying for, remediation on the building’s landlords, while making it very clear that developers must pay to fix buildings that they have developed or refurbished even if they no longer own them. Courts have new powers to extend liability to associated companies, thereby stopping complex corporate structures being used to dodge responsibility. This was not fair and took a mental toll on many homeowners. Where a developer cannot be identified or has not yet agreed to pay, public funding is available to address life-threatening cladding risk on residential buildings over 11 metres high, so that no leaseholder in those buildings will face cladding remediation costs. Many holders of qualifying leases are protected in full from non-cladding and interim measures—for example, where the landlord or its group meets the contribution condition or where the property value is below the set threshold. Other qualifying leaseholders have their costs firmly capped and spread over 10 years, with costs already paid out since 28 June 2017 counting towards the cap. For obvious reasons, in Greater London the cap is £15,000 and across the country it is £10,000. That rises to £50,000 for properties valued between £1 million and £2 million, and to £100,000 for properties valued at more than £2 million. The hon. Member for Taunton and Wellington mentioned the building safety levy, which will come into force on 1 October and will raise funds to pay for the remediation of cladding on residential buildings where the developer cannot be held responsible or identified. That is a key element for ensuring trust. Under the work started by the previous Government, 53 developers signed the developer-led remediation contract with the Government. The contract covers more than 2,000 buildings in England that are over 11 metres high and have life-critical fire safety defects. Developers have contributed and committed to pay or fix the matter, at a cost of around £4.2 billion. Any developer that fails to comply with the remediation obligations faces significant commercial consequences, including the imposition of statutory prohibitions, effectively preventing them from building new homes in England. We expect all developers to accelerate their remediation work without compromising safety.

• 15 Sept 2026 · Residential Buildings: Safety Remediation · Hansard source

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  My hon. Friend will know that I will definitely continue to lobby Treasury colleagues very hard, and any help from colleagues around the House will be helpful. In the meantime, the current system includes a new initiative looking at digital building control programmes. I can confirm that over £45 million has been invested in growing the workforce to help to address the key issue of capacity, streamline the process and support development. More is coming, but a lot more needs to come through the pipeline. A number of Members, including the hon. Member for Surrey Heath, mentioned the key issue of building insurance and the continuing financial strain felt by so many innocent leaseholders. They see their insurance premiums going through the roof, in some cases paying more than for their mortgages. In the remediation acceleration plan, the Government have committed to working with the insurance industry to explore options to address the insurance challenges faced by residents living in buildings that are undergoing remediation. To strengthen the evidence base, the Ministry of Housing, Communities and Local Government launched the remediation programme insurance survey, a UK-wide survey of buildings in Government remediation programmes. The findings, first published in July 2026, provide the most comprehensive dataset collected to date on insurance costs, premiums and claims and remediation status across more than 2,000 buildings undergoing remediation. The evidence is informing ongoing engagement with insurers and wider work to understand how insurance costs can better reflect improvements in building safety as remediation progresses. The Financial Conduct Authority is undertaking a short and focused review of the multi-occupancy building insurance market, and the findings will strengthen the evidence base on the next steps. The Government are also undertaking action to improve transparency and fairness in residential building insurance. We are proceeding with secondary legislation to prevent insurance commissions, which can be opaque and excessive, from being passed on by freeholders and managing agents as freeholders’ expenses, and to replace such arrangements with fair and transparent permitted insurance payments with a fee structure. Alongside that, we will introduce through secondary legislation a new transparency requirement for building insurance, including in respect of the disclosure of the relationships and financial arrangements among landlords, managing agents, brokers and insurers.

• 15 Sept 2026 · Residential Buildings: Safety Remediation · Hansard source

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  I thank the right hon. Member for raising that point. He highlighted examples of various developments in his constituency, including Drayton Park and Highbury Gardens, underlining the fact that innocent leaseholders have continued to pay exorbitant fees for many years. It is really important that we get to grips with this, especially for new buildings. I know that my right hon. Friend the Minister for Housing and Planning will be discussing the matter in respect of the national planning policy framework and some other areas, and I will continue to discuss it as well. On the specific issue of backdating, it is important for us to look at clear insurance procurement—the pricing, the cover, the prescribed timeframes for providing information and the mechanism for challenging any future delays. Together, the measures the Government have outlined are intended to improve transparency, strengthen accountability and help to ensure that residents have a clearer understanding of insurance costs. There is a lot of jargon and hidden figures. We need to make sure that the costs are clear and that when residents challenge them, they get the right information back so that they can assess what they are being asked to pay for.

• 15 Sept 2026 · Residential Buildings: Safety Remediation · Hansard source

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  It is a pleasure to serve under your chairship, Dr Murrison. I am grateful to the hon. Member for Surrey Heath (Dr Pinkerton) for securing this important debate. I thank all hon. Members who are here this morning. Nine years on, a number of them have rightly raised the tragic incident at Grenfell Tower. As a London MP, I vividly remember the night of 14 June 2017. My son had been born a week earlier, on 7 June. Watching TV throughout the night was like watching a horror film with flames and black pieces, not knowing that the black pieces coming out of the building were people jumping. It is right that this House is united in continuing to scrutinise the pace of remediation and the support available to those affected. Many residents across the country have lived with uncertainty about the safety of their homes, their financial security and their ability to move on with their lives. We recognise the impact that building safety can have not only on people’s homes, but on their wellbeing and peace of mind. Nine years on from Grenfell, we have to be honest and say that there can be no justification for unsafe buildings remaining unaddressed. Although significant progress has been made, more than 4,000 buildings have been identified as requiring remediation, and too many residents continue to face the consequences of failures that they did not cause. That is why this Government are committed to speeding up remediation, ensuring that those responsible bear the cost of making buildings safer, and strengthening protections for leaseholders and residents. Our objective is clear: to remove barriers to remediation, speed up delivery and ensure that people can feel safe and secure in their home. Since the launch of the remediation acceleration plan, more than 420 additional buildings over 11 metres have completed cladding remediation through the Government-funded scheme and the developer remediation contract, meaning that some 35,000 more residents are now living in safer homes. The Government have approved £2.1 billion of funding for cladding remediation since the plan was launched and have committed to more than £1 billion to accelerate remediation in the social housing sector. But we recognise that further action is needed. We are considering how we can go further to protect residents, particularly those who fall outside existing protections, and to ensure that no responsible party can avoid its obligations. That is why we will build on the foundations established by the Building Safety Act through the forthcoming remediation Bill and our wider programme of building safety reforms. The Bill will provide greater clarity and certainty about which buildings require remediation and the standards that must be met. It will strengthen regulators’ ability to check delay and non-compliance. It will improve routes to recover remediation costs from those responsible and ensure that residents have a pathway to remediation even where responsible entities fail to act or are unable to meet their obligations. Taken together, these reforms will strengthen accountability across the system and help to ensure that buildings are made safer faster. I turn to some specific issues raised during the debate. The hon. Members for Surrey Heath and for Taunton and Wellington (Gideon Amos) raised the issue of PAS 9980. As hon. Members will know, PAS 9980 was developed by the British Standards Institution. The Government sponsored the BSI to review and update it to ensure that it remains fit for purpose and captures best practice, looking at the learnings since it was introduced in 2022. As the hon. Member for Surrey Heath outlined, the BSI published an update to PAS 9980 yesterday. I do not agree with the hon. Member’s characterisation. PAS 9980 provides an industry-wide accepted methodology to enable qualified and experienced assessors to undertake the fire risk appraisal of external walls. It provides a consistent and proportionate building-specific approach to risk assessments and helps to achieve the right solutions for each building, keeping residents safe while preventing unnecessary and disruptive works. As the update highlights, it has improved the clarity of the structure and usability of PAS 9980, with the aim of achieving greater transparency and consistency by assessors. It does not, however, materially change how risks are assessed, so fire risk appraisals of external walls undertaken using a previous version of PAS 9980 will remain valid. Government remediation programmes require that fire risk appraisals of external walls be undertaken using this methodology. To further safeguard quality and ensure consistency in assessments, the remediation Bill will mandate how external wall assessments are carried out, to align with our best practice remediation programmes and ensure a nationally consistent approach to remediation work. It will also establish mandatory auditing of fire risk appraisals of external walls in law. This requirement will reinforce trust in both the assessors and the outcomes. I hope that that helps to reassure hon. Members. Several right hon. and hon. Members rightly mentioned the issue of fire risk assessors. Fire risk assessors perform a critical safety role, and it is essential that they are fully compliant and competent. We have therefore accepted the full recommendation in the Grenfell Tower inquiry phase 2 report for mandatory certifications of fire risk assessors. To meet the recommendation, we intend to bring into law mandatory compliance requirements for fire risk assessors to perform that vital role, subject to parliamentary approval and timescale.

• 15 Sept 2026 · Residential Buildings: Safety Remediation · Hansard source

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  rose—

• 15 Sept 2026 · Residential Buildings: Safety Remediation · Hansard source

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  As of April 2026, developers had assessed whether remediation work was required in 94% of their buildings. Despite the progress, there is still a lot to do. Some developers are behind that stretch target and we will continue to engage with them. The Government remain firmly committed to building a safety regime that is robust, proportionate and protects residents while enabling the delivery of much-needed homes. We have listened to concerns and have already taken decisive steps to strengthen the regulator’s capacity, improve its processes and ensure it is fit for purpose. We will continue to work with the industry, residents and Parliament to ensure that the regulation delivers effectively. I am grateful for all the points Members have raised and will come back to them on any points I have not addressed, especially where they raised individual constituency cases. I look forward to the ongoing dialogue as we continue to address this really important issue.

• 14 Sept 2026 · Battle of Cable Street: 90th anniversary · Hansard source

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  I thank my hon. Friend for raising the importance of that solidarity, which our hon. Friend the Member for Poplar and Limehouse also highlighted. It was local residents from many different backgrounds, including trade unionists, east-enders and those from migrant communities, who told the vocal minority, “Your hate does not represent us.” Today, our Jewish friends and neighbours, in the face of antisemitism, need us all to stand with them again. This Government have taken a firm stance against antisemitism and are tackling it across businesses, civil society, health, education, culture and policing. That commitment is backed by action, including £32.4 million for Jewish community protective security, alongside a wider £251.1 million policing package over the next three years, a £1 million expansion of the Common Ground programme for communities facing antisemitism, and up to £7 million to tackle antisemitism in schools, colleges and universities. In 1936 the fascists wanted to march through the east end because its boroughs were predominantly Jewish. Today it is also home to Muslims, and for that reason the far right today often try to whip up their hate through so-called demonstrations through the east end. They will not succeed, be it in Whitechapel or elsewhere in the country, for the same reason that they failed back then: London and Britain are home to good, decent people—people who are proud to be British across ethnicities and religions. We are addressing the root cause of division through investment in cohesion and inter-faith initiatives. As we set out in our social cohesion action plan, “Protecting What Matters”, we are providing a further £800 million to bring communities together to decide where investment is spent in our neighbourhoods. Overall, our Pride in Place programme is providing up to £5.8 billion over 10 years to support 284 places. This will serve as a cornerstone of this Government’s support for communities. We are also supporting inter-faith work, continuing to bring forward programmes such as Near Neighbours, which brings people together in religiously and ethnically diverse neighbourhoods, and growing Inter Faith Week to strengthen understanding and interaction between people of different faiths.

• 14 Sept 2026 · Battle of Cable Street: 90th anniversary · Hansard source

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  I thank my hon. Friend for raising that. Many community initiatives, including many peace walks, some of which I have attended in my constituency, are so vital where people can come together—as my hon. Friend the Member for Wolverhampton West (Warinder Juss) mentioned, local people, real people and trade unionists all coming together to show that solidarity. We are taking wider steps to boost faith and belief literacy. But none of this can substitute for a very clear position that antisemitism, far-right extremists and political violence have no place in Britain. So I say to the blackshirts then and to the thugs now, we continue to say, “No pasarán! They shall not pass!” Question put and agreed to.

• 14 Sept 2026 · Battle of Cable Street: 90th anniversary · Hansard source

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  I congratulate my fellow London MP and hon. Friend the Member for Poplar and Limehouse (Apsana Begum) on securing this timely debate. She referred to a number of issues that sadly are still happening on our streets. She also referred to the tragic death of 25-year-old Altab Ali in 1978. I remember when I first learned about the history of that park and the fact that it was renamed in 1998 following his death in 1978. When people go to Whitechapel and see that arch, the history and significance of that is powerful. My hon. Friend and my hon. Friend the Member for Bethnal Green and Stepney (Rushanara Ali) highlighted their shared connection in that proud part of the east end. The battle of Cable Street was a defining moment in the history of the city that I and my hon. Friend the Member for Poplar and Limehouse proudly represent. When Londoners blocked Mosley’s antisemites from marching, they showed the world that hatred and intolerance have no place on these streets. London, both then and now, is built on solidarity across our differences. I am proud that we are a hugely diverse city—it is a key component of our success. We are bonded by being Londoners. We look out for each other in London. This is the point that the fascists back then could not comprehend, and it is exactly what far-right extremists today fail to understand. The 4 October 1936 was not just a significant moment in London’s history; it was pivotal in the history of British Jews. It was Jewish communities that Mosley was targeting, and it was Jewish communities who led the response and built the barricades against the fascists, made with anything they could find from nearby streets and builders’ yards. In the many years since, the Jewish community has been at the heart of London’s culture, identity and great achievements. Yet, 90 years on, Jewish people continue to face the same ugly brutality and racism here in our city. I can testify to that first hand. As an MP working directly with many different communities, I was deeply disturbed to be confronted by the casual, day-to-day antisemitism on our streets. We remember with deep sadness the victims of Heaton Park—I attended a memorial with the Secretary of State on the bank holiday on 31 August, meeting the families of the two people who were tragically killed—and the stabbing of two Jewish men in Golders Green. But we must do much more than remember; we must confront this hate where it persists in educational settings, workplaces, public services and beyond. Today we are here to celebrate the resistance of 1936, but we must also draw lessons from it in how we confront the hatred we see today. In the aftermath, as my hon. Friend mentioned, Ministers introduced a ban on marching in uniforms and required demonstrations to notify the police of their intentions. These principles remain important today. The Government have demonstrated through action their unwavering commitment to tackling antisemitism. We must also be alert to how Mosley’s political violence was financed by far-right extremists abroad and raise our defences again today. But the most important lesson from Cable Street is that it was the local community that stood up against hate and division.

• 10 Sept 2026 · Social Housing Bill [Lords] · Hansard source

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  I thank all right hon. and hon. Members for bringing their experience and expertise to today’s debate. Like many of them, I was fortunate enough to live in social housing, which my family secured following a period of homelessness in my childhood. My hon. Friend the Member for Normanton and Hemsworth (Jon Trickett) mentioned the relief, and that light in your eyes when you get a set of keys and know that you and your family do not have to move yet again with plastic bags and a suitcase. The relief that social housing brought us, the safety and security of having a roof over our heads, was priceless. I share the disappointment and anger expressed by Members from across this House about the fact that this is not available to many families today. Many Members highlighted the importance of social housing to communities up and down the country. I turn first to the reasoned amendment to the Bill, tabled by the Opposition. While I am happy to see the hon. Member for Broxbourne (Lewis Cocking), a fellow former member of the Housing, Communities and Local Government Committee, I am worried to hear Opposition Front Benchers contradicting themselves. They welcome our support for protections for victims of domestic abuse, but I am disappointed with their contradictory response to our wider reforms. They both want to permit homes to be sold under the right to buy at the unsustainable rate that is discouraging our local councils from building more of them, and say that we should support more councils in building and increasing the supply of social homes, but it cannot work like that. I am mindful of time—we do need to finish—but I want to reflect on some remarks made. My constituency neighbour, my hon. Friend the Member for Dulwich and West Norwood (Helen Hayes), spoke about protecting tenants who are fleeing violence. I am sad to say that I have had to help three families in my constituency who, tragically, have lost young people due to knife crime. It is important that we look at this issue and highlight some of the changes that were outlined by my right hon. Friend the Housing Minister. Many Members raised the issue of shared ownership. As the Housing Minister outlined, we have taken positive steps to look at the shared ownership model, including the expectations on landlords who bid for shared ownership funding. As the Minister highlighted, we do not believe that a review is necessary, but we are already considering specific issues that have been raised, including about data and long-term affordability for customers. We will report back on that at a later date.

• 10 Sept 2026 · Social Housing Bill [Lords] · Hansard source

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  I thank my hon. Friend for raising that point. I think that will be one of the areas that we consider when my right hon. Friend the Housing Minister looks at shared ownership. A number of right hon. and hon. Members mentioned domestic abuse and debt. It is really important to know that this is a key area for survivors of domestic abuse. The Government are committed to addressing this issue in their national plan to end homelessness. We believe that the best route for doing so is to ensure that the regulations are amended and the relevant legislation is looked at. My understanding is that the Housing Minister will look at that. I am due to meet the all-party parliamentary group on domestic violence and abuse, which was mentioned by my hon. Friend the Member for Poplar and Limehouse (Apsana Begum), and I would welcome other hon. Members attending that meeting. A number of hon. Members mentioned council disposals. I recognise the strength of feeling in the House on this matter. I want to reassure hon. Members that we take the issue very seriously. We want local authorities and housing associations to, where possible, retain homes in the social housing sector. We believe the new disposals notification requirements in the Bill will help to maximise opportunities for social housing providers to retain homes. I repeat what my right hon. Friend the Housing Minister highlighted: housing associations remain independent organisations, responsible for their own asset management decisions. However, we will continue to explore what further steps we can take to stop social housing stock being sold. Our right to buy reforms will mean a net gain of 18,000 social homes over the next 10 years, whereas there would be a loss of 26,000 homes if we retained the current system. The right to buy remains a crucial route into home ownership, but we must also confront the reality: social house building has struggled to keep pace with sales under the right to buy, and that has resulted in an increase in the number of families in costly temporary accommodation and expanded social housing waiting lists across the country. Our right to buy reforms, notably the new build exemption, will give councils the confidence to get building again. We refute the accusation that we are doing nothing to ensure that social housing is being used effectively. The Government expect social housing landlords to maximise the use of existing homes, as well as to build more. We have launched a review of how effectively social housing providers use their properties. We will report on its findings later this year. On the Opposition’s concerns about the allocation of social housing to non-UK nationals, the Government do not support restricting social housing solely to British citizens. Such an approach would be unworkable and would cut across legal obligations, including obligations relating to EU citizens with settled status and the Equality Act 2010. Eligibility for social housing is already tightly controlled by local councils. If a person’s immigration status does not allow them recourse to public funds, they are not eligible for social homes. The racist rhetoric and the demonising of people who want to work has to stop. The vast majority of those allocated social homes in the UK are UK nationals. That is a fact, so I hope that the Opposition will withdraw their amendment on the issue. When the Prime Minister stood on the steps of No. 10, he put building more council homes at the heart of this Government’s agenda. For far too long successive Governments have failed to deliver the homes that we need up and down the country, while simultaneously failing to protect our housing stock. We know we can and must go further. The Bill is about bringing an end to the era of failure on social housing; it is about protecting the homes that we have and supporting the building of the new homes we need; it is about ensuring that the system works fairly for those who need it the most; and it is about reducing the overreliance on temporary accommodation that is crippling so many councils, up and down the country. Collectively, London councils are spending £5.5 million a day on temporary accommodation. That is unsustainable. We need to turbocharge social housing, up and down the country. Social housing is not just about a roof over people’s heads; it creates strong connected communities, enables families to live happily, enables healthy lives and provides long-term sustainable housing. The Government are making progress to reverse the decline of social housebuilding, as represented by the latest figures from Homes England showing a 65% increase in social rent completions. Across the country, almost 180,000 children are growing up in temporary accommodation. As many hon. Members have mentioned, over 1.3 million people are on the housing waiting list. That has a devastating impact on the wellbeing of our children and families, who are facing poor conditions, lacking the space to grow. How can we expect those young children to contribute to society in later life when they do not have a safe place to call their home? The Bill brings an end to that failure. The Bill provides the crucial step that many families want to see—the same step my family was given many years ago. It ensures that when families face homelessness and women are fleeing domestic abuse with their children, they are not the ones who are evicted—the perpetrator is. The Bill ensures that we restrict right-to-buy sales, and that 100% of the receipts go back to councils so that they can reinvest in their local areas. The Bill will ensure that we turbocharge and bring a new lease of life to local council building across the country, working with our councils, providers, housing associations and private developers to get the housing right. It is important that we continue to progress the Bill. I commend it to the House.

• 8 Sept 2026 · Retirement Property Management Companies: Regulation · Hansard source

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  I can reassure the hon. Lady that FirstPort continues to come up regularly. I had the pleasure, in my former role as Chair of the Select Committee, of scrutinising and questioning the managing director and chief exec of FirstPort, and the hon. Lady will be aware that the Housing Minister has also held important meetings with FirstPort. There are other managing agents that we should not let off the hook, but FirstPort has a large share of properties across the country. The hon. Member for North Dorset mentioned the consultation on section 20, and this is a key issue that the Government have been looking at. The Government consulted on that last year, and my understanding is that they will be setting out the response in due course. Again, this is something that I will push the Housing Minister on, on the hon. Gentleman’s behalf, to ensure we come back to this in a timely manner. I also want to highlight the experiences that other hon. Members have raised on behalf of their constituents. It is important that we continue to share these really valid examples to show why we need to move at pace in regulating this important area. We recognise that the pre-legislative scrutiny report into the Commonhold and Leasehold Reform Bill recommended that a number of measures should be extended to retirement providers, and we will consider that as part of our work. I am happy to say that it was a good Member of Parliament who led on that pre-legislative scrutiny. I am grateful to the many hon. Members who have come to the House this evening to debate this important issue. I thank them for sharing their insights and, most importantly, sharing the lived examples and concerns that many residents continue to face. We continue to see people who are worried, when another bill or letter comes through the door, about what will be demanded from them. We see them worry that, when they do not respond to those letters, they could be issued with court and threatening letters. It is really important that we address this emotional, physical and mental impact; it is not just about the financial impact it is having on vulnerable residents. I want to thank all Members for engaging with this, and I look forward to working with them. I know that the Minister for Housing and Planning will also be engaging further with Members. Question put and agreed to .

• 8 Sept 2026 · Retirement Property Management Companies: Regulation · Hansard source

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  I thank the hon. Member for Didcot and Wantage—

• 8 Sept 2026 · Retirement Property Management Companies: Regulation · Hansard source

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  Nearly right! My apologies. That is an issue that I will definitely be forwarding. I have taken a note of it and I will forward it to the Housing Minister so that the hon. Gentleman can get a proper response.

• 8 Sept 2026 · Retirement Property Management Companies: Regulation · Hansard source

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  I hope the Select Committee is going very well. The hon. Gentleman will know that this is an issue that we championed on the Committee to the point that, if he recalls, in many senses I harassed the former Prime Minister and the Minister for Housing, saying “When will we see the Bill? The Bill has to come before the House. It is an issue that comes into many parliamentarians’ inboxes, it is a cross-party issue and we want to see the Government act on that and make good on that commitment.” I want to highlight that there are many good managing agents out there. This is not about saying that the issue of managing agents is all bad. There are good ones who are responsible, who respond on time and who are responsible for providing safe and secure homes for their residents. However, we know that far too often, the poor and unscrupulous managing agents let the sector down. Managing agents play an important role in the maintenance of a wide range of multi-occupancy buildings and freehold estates. Their importance will only increase as we transition towards a commonhold future, so it is essential that we take action to drive up the standards within the sector. As the hon. Member for North Dorset and other hon. Members will know, the previous Government committed to regulating managing agents in 2018 and asked a working group chaired by Lord Best to advise them on how to do that. Yet, they failed to respond to the group’s final report, which was published in July 2019. We have moved on from that. It is about how we now take those recommendations and bring an outcome for so many people, and the Government are ready to take forward a number of those recommendations. The retirement sector has some specific arrangements in place. Many retirement housing managing agents already operate under the Association of Retirement Housing Managers’ code of practice, which sets the standards on transparency and complaints handling, but as we have heard this evening that does not seem to be working and it is about how we ensure that we are enforcing some of those key areas. Elsewhere in the sector, similar consumer protection standards are promoted through the Associated Retirement Community Operators’ consumer code for its members. I stress again: we recognise the concerns that remain in parts of the sector and are considering how we can protect consumers and residents to strengthen that and have a consistent approach. In the recent consultation on strengthening leaseholder protections over charges and services, we consulted on powers to appoint a manager or to replace a managing agent, as well as on mandatory professional qualifications for managing agents in England. The Government will consult on the introduction of qualifications for estate and letting agents next year. We have also made it clear that we plan to introduce a code of practice this year setting out the minimum standards expected of all residential property agents. This includes estate, letting and managing agents. The Government are considering Lord Best’s report in full, and we will set out our overarching position on the regulation of estate, letting and managing agents in due course, but this has to come at a timely pace.

• 8 Sept 2026 · Retirement Property Management Companies: Regulation · Hansard source

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  May I congratulate the hon. Member for North Dorset (Simon Hoare) on securing the debate and thank him for his kind remarks on my appointment? I have fond memories of shadowing him when I was in opposition. I know that he has a breadth of knowledge across housing, communities and local government, and that this issue is close to his heart. I also thank the other Members for their contributions. I want to start by reassuring the hon. Gentleman that although this area sits with my colleague the Minister for Housing and Planning, I have been looking at it and will feed back to him on the key issues. The contributions have highlighted a really important area: the many challenges that leaseholders across the country, and especially elderly leaseholders, are facing with management companies, with flagrant disregard for people who have worked so hard to secure their property and live independently. The hon. Gentleman highlighted the key areas where management companies continue to let people down, including issues with transparency, accountability, communication, responding to issues, raising complaints and unaudited accounts. Those are basic things that management companies should be doing. I think about elderly leaseholders and how, for many of them, if they do not have a network of family support helping them to navigate this, it can feel predatory, as the hon. Member for Bromsgrove (Bradley Thomas) highlighted. When someone receives those letters with demands, it can be quite scary. We recognise the hugely important role that the older people’s housing sector plays—I do think there is a role for it—in ensuring people have independence in later life. We want to be able to make sure of that. We are keeping people out of hospital, and that can only happen if they have a safe and secure home of their own to go back to. The Government are committed to enhancing provisions and choice across the residential market, including for older people, and that means both increasing the supply of homes to older people and, most importantly, improving their experience in their own homes. Many residents of retirement homes have made a significant financial and, in some cases, personal contribution to their homes, and they should have the confidence that when they raise valid concerns, those should be addressed promptly and in a timely manner. When they challenge bad practice, they should get a response and they should not have to come to their Members of Parliament. Yet we are seeing so many people resorting to raising issues and parliamentarians having to name and shame management companies until any action is taken. That should not be the way that things are happening.

• 7 Sept 2026 · Topical Questions · Hansard source

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  I thank the hon. Gentleman for raising that point. Matthew should not have had to go through that. I am happy to meet with the hon. Gentleman to discuss the case.

• 7 Sept 2026 · Topical Questions · Hansard source

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  As I mentioned earlier, I think it is important to look at local initiatives. I repeat that the Government’s new £442 million rough sleeping programme and the ending homelessness fund will look at that. Brighton and Hove has received £1.35 million through the rough sleeping programme allocation, while Brighton Women’s Centre has been allocated £371,380 through the ending homelessness in communities fund, subject to grant agreement completion.

• 7 Sept 2026 · Topical Questions · Hansard source

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  I thank my hon. Friend for sharing that example of the fantastic work carried out by the gurdwara. It is important to mention that we will work with all organisations, including charitable organisations. Faith communities play an important role, as a number of people who are sleeping rough seek sanctuary with faith communities. I am happy to look at the example my hon. Friend has raised and at what further work we can do.

• 7 Sept 2026 · Topical Questions · Hansard source

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  I thank my hon. Friend for raising that important initiative in Harlow. Housing First is an important intervention, which evidence has shown can transform the lives of people with complex needs. We are funding Housing First and other forms of housing-led accommodation through our £2.7 billion homelessness, rough sleeping and domestic abuse grant for areas like Harlow. That includes, as I have mentioned, the £442 million for the rough sleeping programme.

• 7 Sept 2026 · Rough Sleeping: Erith and Thamesmead · Hansard source

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  Encouraging progress has been made against national homelessness and rough sleeping targets in the Erith and Thamesmead constituency. In particular, the number of families in B&Bs for more than six weeks in Greenwich has decreased by 96% year-on-year, from 100 households to four—congratulations. More than £168 million in new funding was announced for London last month in the rough sleeping programme. That funding will be used across key areas to tackle rough sleeping in the winter and beyond, including the Erith and Thamesmead constituency.

• 7 Sept 2026 · Rough Sleeping: Erith and Thamesmead · Hansard source

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  I thank my hon. Friend for making that important point. We have made it clear that authorities in all areas should look at providing accessible support for women, including specialist support, where needed. Our ending rough sleeping programme will require a whole-society approach. This autumn, the Prime Minister will bring together a diverse range of leaders from businesses, finance, charities, faith, health communities and many more areas to consider a range of options to meet the needs of different people and, most importantly, the needs of women.

• 7 Sept 2026 · Rough Sleeping · Hansard source

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  It is truly shocking that we are still seeing people having to sleep in poor and worrying conditions on the streets. I am happy to look at how much funding the hon. Member’s local authority has received from the new funding. The Government have committed £442 million in new funding in the Prime Minister’s ambition to end homelessness, and I am happy to give the hon. Member additional detail on the impact that will have for his constituency.

• 7 Sept 2026 · Rough Sleeping · Hansard source

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  My hon. Friend raises an example of a good local initiative as we look at how we can end the scourge of rough sleeping. We have to be honest that central Government alone cannot achieve that task. We have to work with the local voluntary groups, councils, community groups and charities that are doing fantastic work across the country. I would be pleased to look at the example that my hon. Friend set out to see what lessons we can learn.