Emma Reynolds MP: speeches

Speeches

• 22 Apr 2025 · Retail Investment · Hansard source

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  Credit unions, mutuals and co-operatives play a hugely important role in our economy and our society. That is why the Government—as my hon. Friend will know, given that she stood on the same Labour manifesto as me—promised in our manifesto to double the size of the mutuals sector, why the Chancellor asked the FCA and the Prudential Regulation Authority to look at the mutuals landscape in the Mansion House speech in November and why we have supported the establishment of the co-operatives and mutuals council—I actually went to the first meeting. As my hon. Friend said, credit unions play an important role in encouraging savings, particularly for those on low incomes. We have also launched a consultation on whether the common bond needs to be more flexible so that more people can benefit from credit unions, and that is also in train. Coming back to the issue of ISA reform, the hon. Member for St Albans rightly said that there has been some market volatility recently. I will not comment on the day-to-day movement in markets, but I will say—I think she was also making this point—that if people are in a position where they can invest in stocks and shares in our stock market or other forms of investment, they need to take a long-term view of that. Often, that investment gives better returns than just putting something away into a cash account. Analysis by AJ Bell from February this year suggests that someone who put away £1,000 in an average-performing cash ISA every April since their introduction in 1999 would now hold about £34,000. If their savings had instead kept up with inflation, they would now have £38,000, so that person would have lost out on £4,000. That goes to show how inflation can reduce the value of cash savings over time. In contrast, if that same individual had decided to invest in a stocks and shares ISA, they could now have around £83,000—over twice as much as their cash savings would have been. That demonstrates that if someone has the confidence and the ability—we are not talking about everybody here—to invest for the longer term, they will most likely get a better return. We need to ensure that people have the confidence and ability to engage with investing, and thus to benefit from the financial security and greater returns that investing can often provide. My hon. Friend the Member for Vale of Glamorgan talked about people on lower incomes. On that, I will take the opportunity to say something about the help to save scheme, which is targeted at working households on low incomes. It offers a 50% Government bonus on savings of up to £50 a month over four years. The Government announced at the autumn Budget last year that the help to save scheme has been extended until April 2027. From 6 April this year, we have extended eligibility for help to save to all universal credit claimants in work as well. The second issue raised by my hon. Friend the Member for Buckingham and Bletchley was about financial education. In fact, most hon. Members who spoke talked about its importance. One of the major barriers to investing for consumers is a lack of support to make financial decisions. We know that only 8% of adults received regulated financial advice in the 12 months to May 2022, but guidance does not often go far enough to help consumers feel confident to make a decision. We have a big advice/guidance boundary gap. Many of our constituents are therefore not getting the help they need to make their money go further. Some keep a lot of their money in savings, losing out on potential returns, and others do not regularly review their investments, or invest in products that do not meet their risk appetite. Together with the FCA, the Government are developing a new regime called targeted support, which would allow regulated firms to provide suggestions appropriate to consumers with similar characteristics. For instance, the regime would enable firms to suggest that an individual with substantial savings could consider opening a stocks and shares ISA. It would also enable firms to suggest options for how to generate an income from an individual’s pension pot, appropriate to consumers with similar needs. The FCA will consult on the rules that will underpin targeted support in the first half of this year. Getting those reforms right will help consumers make better-informed decisions, engage in capital markets, and ultimately to be in a position to get better returns on their savings in the longer term. My hon. Friend the Member for Buckingham and Bletchley reflected on how financial education can help level the playing field for those from less wealthy backgrounds. I really liked how he expressed in his speech the asymmetry between those who already come from a wealthy background, where this might even be discussed at the dinner table, and those in a less privileged position, who are not aware of some of the opportunities. If they are not aware, even if they were given the opportunity they would not have the confidence to take it. In England, the independent curriculum and assessment review is considering how to ensure that he curriculum is fit for purpose. The shadow Minister, the hon. Member for Wyre Forest, talked about the importance of financial education. I cannot give him any guarantees right now, because as he will know, although we have had the interim report of the curriculum review, we are still working through some of the details. I met the Minister for School Standards to discuss this work and to make sure that my work on financial inclusion and the work of the curriculum review go hand in hand. I cannot give him any guarantees on private Member’s Bills right now, but I can take the question back to the Government Whips, who will tell me where we are. As I understand it, the private Member’s Bill on financial education that he talked about is not due to be introduced until 11 July. We are working with the Department for Education, and the Department for Education is working across Government on how we can ensure that the curriculum review improves financial education for our young people, which I would like to see. Indeed, it was striking that in the interim review parents and pupils said that finance and budgeting was the top area they would like to see more focus on in schools; that was encouraging. Thirdly, my hon. Friend the Member for Buckingham and Bletchley asked for action to make it easier for our citizens to engage with our capital markets. The importance of UK capital markets was mentioned by many speakers, but particularly by the hon. Member for St Albans, my hon. Friend the Member for Vale of Glamorgan and the shadow Minister. We want to make UK capital markets as attractive as possible to retail investors. Our capital markets are already among the strongest and deepest globally. I know some concerns have been raised, but more than £25 billion of equity capital was raised in London last year, more than in the next three European exchanges combined. I am keen that we do not talk ourselves down. Of course, we must recognise challenges where they arise, but we must also recognise our strengths. We are the world’s largest international bond market, with more than 16,000 active bonds traded on our markets, representing over £4.1 trillion across 55 currencies. We want to go further to reinvigorate capital markets to ensure that they support both UK and global growth. We are currently developing a financial services growth and competitiveness strategy, and have identified capital markets, and retail participation within those markets, as a priority growth opportunity in that strategy. That strategy will come later this year, and I am sure the hon. Member for Wyre Forest will quiz me about it in the weeks and months to come. The Government are focused on making our markets more competitive, including by supporting the FCA’s work to reform the UK’s prospectus regime to give investors access to better quality information to support their decision making, and supporting the FCA’s proposals to cut red tape for corporate bond issuance, which will encourage companies listed on stock exchanges to offer bonds in smaller sizes to improve investment opportunities for retail investors. The Government have also legislated to enable the FCA to reform the UK’s retail disclosure regime to ensure that consumers have access to the most useful information to support their investment decisions. The FCA’s consultation has just closed and the Government look forward to seeing its final rules later this year. My hon. Friend the Member for Buckingham and Bletchley also raised the work of the industry-led digitisation taskforce, which is looking at how we can improve the system of share ownership in this country and, as part of that work, at how we can remove all paper shares. The taskforce is currently finalising its final report—my hon. Friend will have seen the interim report—and the Government look forward to receiving it, and will respond in due course. Finally, my hon. Friend the Member for Buckingham and Bletchley called for a fundamental shift in how we think about investing in our country. He is right to say that investing should not be for just the wealthy, or those with expertise; we need to build an investment culture that enables newcomers to invest confidently and grow their financial resilience. I want to deliver that change but I know that the Government, and indeed parliamentarians, cannot deliver that shift on our own. We need to work closely with regulators and industry and, as my hon. Friend suggests, make the case to consumers for investing. I thank my hon. Friend for outlining his proposal for how we could do that. We are thinking carefully about these matters and look forward to working with my hon. Friend and others across the House to help build the strong investment culture that we want. As part of that work, we are of course looking at international examples; the shadow Minister mentioned the importance of that. Many hon. Members will be familiar with how Americans talk a lot about their 401(k)—or so I am told—and how Australians talk a lot about their supers. A few months ago, I was talking to a financial services senior leader who told me that when she lived in Australia, her cleaner often looked at her super on her phone, and tracked the return on her investment. I would love to see that sort of inclusive, democratic access to investment opportunities in the UK. I am not being patronising—I have a fantastic cleaner too, and I would like to see her in that position. We want to ensure that people across society get these opportunities. We also want people to engage with their pensions more closely, as I have already mentioned in response to my hon. Friend the Member for Vale of Glamorgan. If I do not get to all the questions raised by the hon. Member for Wyre Forest then I am sure that I can write to him, or we can have a discussion after the debate. My hon. Friend the Member for Vale of Glamorgan talked about what the Government could do to promote employee share ownership. The previous Government launched a call for evidence on the save as you earn and share incentive plan schemes. The Government will use that call for evidence to consider opportunities to improve those schemes, and I thank my hon. Friend for his interest in that. The hon. Member for St Albans talked about advertising on social media. She will know that under the Online Safety Act 2023 large internet platforms will be required to put in place systems and controls to avoid fraudulent advertising appearing on those platforms. We also welcome Ofcom’s work to bring forward codes of practice on what actions firms should be considering. However, she is right to raise the issue as a matter of concern; the Government are concerned about it. I have answered the question from the hon. Member for Wyre Forest about the private Member’s Bill on financial education, but I am sure that he asked me other questions that I have not quite got round to; I beg his forgiveness. I also answered his question on what we can do together to ensure that people know there are risks involved with holding cash above certain levels, and about the erosion of people’s cash savings by inflation, but if he wants to repeat any of the other questions, I am happy to respond.

• 22 Apr 2025 · Retail Investment · Hansard source

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  It is a great pleasure to serve under your chairmanship, Mrs Hobhouse; congratulations on your appointment to the Panel. Thank you for presiding over this very good-natured Westminster Hall debate. I wish everybody a happy Easter—I do not know about everybody else, but for me, it is the first day back from a nice Easter break. I hope people got some rest over recess, and lots of Easter eggs to boot. I start by congratulating my hon. Friend the Member for Buckingham and Bletchley (Callum Anderson) on securing this debate. He brings great expertise to the House on the issue and many others, and it is great to respond to his thoughtful contribution. He was right to draw attention to the benefits of retail investors to consumers and the country as a whole. As he said, it is a win-win situation: if we get this right, it will benefit savers, who will get better returns, and it will bring benefits to British business by unlocking more capital to boost economic growth. I will shortly respond to the four points that he raised. Before I do that, I thank my hon. Friend the Member for Hexham (Joe Morris) for his thoughtful contribution. He spoke about the lack of financial education and targeted support for entrepreneurs in rural areas. Like him, I want to ensure that our Government, in our drive to increase economic growth, pursue that in a way that brings about inclusive growth, across the country, in urban and rural areas. I heard what he said about access to cash; I was not in the privileged position of Minister when he secured his Adjournment debate on that issue, but if he would like to meet to discuss it, I would be happy to do that, because it is obviously a concern in his constituency. I also pay tribute to an excellent speech, as ever, from my hon. Friend the Member for Vale of Glamorgan (Kanishka Narayan), who talked about five categories; I will not go through them all, but I am passionate about the pensions dashboard, having worked on it in my previous ministerial position. It could be game changing in terms of ensuring greater visibility. He rightly said that many people, even if they are not directly invested in the stock market, are invested via their pensions. The dashboard will give them much greater awareness of what they are invested in, what their likely pension income will be in the future, and what they might need to do to top that pension up. I was interested to hear what he said about that and about the culture of investing in North America—but I have a section about that at the end of my speech, so I will not pre-empt it. I thank the hon. Member for St Albans (Daisy Cooper), who rightly said that London and the UK are a strong international financial centre. We should celebrate the fact that we attract a lot of investment from international investors, including international pension funds and others. She and my hon. Friend the Member for Buckingham and Bletchley both noted that the amount that our own pension funds and investors invest in the UK has decreased, which is worrying. I thank the hon. Member for Wyre Forest (Mark Garnier) for his many, many questions—I am giving some thought to them as I proceed. He was absolutely correct to say that people think there is a risk to investing in stocks and shares, but particularly in a high-inflation environment—we are not in one now, but in recent memory inflation got as high as 11%—holding savings in cash is not a risk-free option, because inflation will erode the value of the money over time. If people have additional cash above the rainy day savings that the hon. Member for St Albans talked about, there is some merit to looking at what they might do to invest for the long term. Members from across the House talked about long-term investing. My hon. Friend the Member for Buckingham and Bletchley set out the scale of the challenge and the potential opportunities. As he noted, the UK is an outlier compared with our international peers. He rightly said that the UK is the third worst in the G7—that is probably the simplest way of putting it—in terms of the amount of money that people hold in cash, over everything else. We are behind only Germany and Japan in terms of the amount of cash that people hold in savings. Do not get me wrong; we know there is a role for cash savings, but we have to look at the balance between saving in cash and investing in equities. The research by Aberdeen found that, within the G7, UK consumers have the lowest appetite for investing, which is very concerning. Many of us hold all or almost all of our savings in cash. The Financial Conduct Authority reported in 2023 that almost 12 million consumers had more than £10,000 in investible assets held mostly or entirely in cash. Of that group, more than 5 million indicated some appetite to invest. I suppose our job as a Government, and as parliamentarians, is to look at what we can do to give people confidence to take that first step into investing. Of course, the Government understand that people need cash savings for a rainy day buffer. Many of us have those; I lost my seat in 2019, and thankfully I had a cash buffer at that time. Beyond that, there are risks to holding more savings in cash, as I have suggested, given the impact of inflation, and there is an opportunity cost of holding money in cash savings when there are higher returns to be had from investing, and particularly investing in the long term, if that is open to individuals. The Government want more people to take part in capital markets. The hon. Member for St Albans talked about democratising capital markets—I like that phrase; it is a good thing that we can all agree on—and about the benefits from the returns and long-term financial security that investing in those markets can provide. To make that happen, we need to build a stronger investment environment in this country, and a better investment culture that helps people to engage confidently with investing. My hon. Friend the Member for Buckingham and Bletchley made four policy suggestions, which were also mentioned by other hon. Members. I will address in turn. First, he called for reform of the ISA system. There was some debate across the House; there was mostly cross-party support for that proposal, but it was nice to see some discussion and constructive disagreement between the Liberal Democrats and my hon. Friend. He suggested that we should consolidate and simplify ISAs, while the hon. Member for St Albans suggested that we should ensure the choice remains available. We said in the spring statement that we are looking at options for reforming ISAs to get the balance right between cash and equities. I cannot comment on any tax changes or changes to the ISA or savings landscape today, but I can say to the hon. Lady that we will take representations into account very seriously. I will say—I think for the third time in this speech—that cash savings obviously play an important role in ensuring that people have a financial buffer in case something goes wrong.

• 22 Apr 2025 · Retail Investment · Hansard source

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  Such great cross-party working—do not tell anyone else about it! It is really good to work with the hon. Gentleman. I remember fondly—well, not that fondly—being a shadow Minister and having very good, if different, working relationships with the Ministers who I shadowed. I very much welcome the constructive way in which he has contributed to the debate and I look forward to Thursday, when we will debate the Bank Resolution (Recapitalisation) Bill. I thank my hon. Friend the Member for Buckingham and Bletchley for securing this debate and I also thank all the hon. Members who spoke. It has been a very constructive and interesting debate, certainly from my perspective, and I thank all hon. Members for their contributions. The Government are determined to make the UK’s retail investing environment more attractive and to boost the UK’s investment culture, and I will reflect carefully on the points raised.

• 4 Mar 2025 · Saving · Hansard source

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  The Government are committed to supporting people to save and invest, and we want to build a better investment culture. Currently, 85% of people with savings income do not pay tax on it. As we announced at the Budget from next month, we will expand the help to save scheme to all universal credit claimants in work.

• 4 Mar 2025 · Saving · Hansard source

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  Cash savings provide a vital source of savings for a rainy day, and we recognise that. Equally, we want to build a better investment culture in our society, so that it is not just the 8% of people who can afford financial advice who can have the opportunity of better rewards by investing in British companies and others in our economy.

• 12 Nov 2024 · Social Security Advisory Committee: Winter Fuel Payment · Hansard source

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  We have run several campaigns, the latest of which was launched recently on radio and TV and in print media, to urge those who may be eligible to apply, and to urge their loved ones to encourage them and help them to apply. We have also asked officials to see how we can improve the form to make it easier, but more than 90% of claims are now made online. Pensioners can get help either from a loved one or from charities and local authorities, which are helping to ensure that they get the support that they deserve.

• 12 Nov 2024 · Social Security Advisory Committee: Winter Fuel Payment · Hansard source

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  We welcome the letter from the chair of the Social Security Advisory Committee. We were hoping to respond to the letter on the day of the Budget. Regrettably, there has been an unexpected further delay, and we are due to issue the response this week. However, my officials met the committee in August to discuss the regulations, prior to the committee’s formal scrutiny in early September. I want to explain briefly why it is important to invoke the urgency procedure in this case. We needed to make the necessary Exchequer savings in the current financial year, as the regulations needed to come into force on 16 September. The previous Government left us with a £22 billion black hole, with Treasury reserves spent three times over. The day-to-day departmental spending set out by the previous Government in their spring Budget was not even close to reality. It is now up to us to clear up the mess of the previous Government, so we had to take some difficult decisions, such as means-testing the winter fuel payment, but we remain determined to do everything possible to support the poorest pensioners. We have taken immediate action to increase the take-up of pension credit, working with charities and local authorities and through a campaign in print and broadcast media. The Government have written to more than 12 million pensioners about the changes to means-testing the winter fuel payment. We have also written to 120,000 pensioners on housing benefit, who could be entitled to pension credit, to encourage them to claim. We have extended the household support fund until March 2026. Thanks to our steadfast commitment to the triple lock, more than 12 million pensioners will see their state pension rise by up to £470 next year, and up to £1,900 over the course of this Parliament. The warm home discount, which we heard about a minute ago, is worth £150 off energy bills for low-income households. The warm homes plan will in the longer term insulate 5 million more homes. By taking these difficult decisions, we were able to provide a cash injection of £22.6 billion to the NHS budget, which is the largest real-terms growth in day-to-day NHS spending—outside of covid—since 2010. That will bring down waiting times for people across the country, including many pensioners. We are taking the responsible and difficult decisions to clear up the mess of the previous Government, to fix the foundations of our economy and rebuild our public services.

• 11 Nov 2024 · Pension Credit: Uptake · Hansard source

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  We have launched the next phase of our pension credit campaign on radio, TV and print media, and the Government have written to 120,000 pensioners on housing benefit who may be eligible but are not currently claiming pension credit. After less than five months in government, we are bringing forward the merger of housing benefit and pension credit, which the Conservatives announced 13 years ago but failed to deliver.

• 4 Nov 2024 · Income Tax (Charge) · Hansard source

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  I am proud that last week we saw the first Labour Budget in almost 15 years delivered for the first time by a woman, my right hon. Friend the Chancellor. This was recognised by my hon. Friends the Members for Monmouthshire (Catherine Fookes), for Basingstoke (Luke Murphy) and for Paisley and Renfrewshire South (Johanna Baxter), and indeed by Members across the House including the hon. Members for South West Hertfordshire (Mr Mohindra) and for South Devon (Caroline Voaden). This is a Budget for jobs, opportunities, investment and economic growth that drives down poverty and protects the payslips of working people. It is a Budget that invests in skills and our economic foundation and delivers the change that we promised during the election. Crucially, it is a Budget that restores economic stability and begins the vital work needed to rebuild our public services, which were left in a state of ruin by the Conservatives. The NHS, schools, roads, affordable housing: that is the difference that a Labour Government make. This was a lively debate with many contributions from across the House and I want to congratulate all hon. Members, even if I did not agree with them all, on keeping to strict time limits of two or three minutes. I particularly welcome my three hon. Friends who gave excellent maiden speeches. My hon. Friend the Member for Huddersfield (Harpreet Uppal) spoke movingly and proudly about her late mum’s role as a care worker, and spoke proudly about the industrial and sporting heritage of her constituency. My hon. Friend the Member for North Somerset (Sadik Al-Hassan) spoke proudly of his constituency being home to the first mass production of penicillin. His experience as a pharmacist will be very valuable to this House. My hon. Friend the Member for Wrexham (Andrew Ranger) explained that Wrexham association football club is the third oldest in the world. That was news to me, and I was glad to hear about that. He also said that his constituency is home to the world’s oldest lager brewery and to other thriving breweries and major manufacturing companies. I would like to thank my hon. Friends for those maiden speeches. Many hon. Friends and Members across the House welcomed the Government’s allocation of funding to two vital compensation schemes: those for the contaminated blood scandal and the Horizon Post Office scandal. The previous Government talked about those schemes but did not allocate any money for them. I know that many hon. and right hon. Members are concerned about the changes to agricultural property relief, so I want to say something about these changes and in particular to answer the hon. Member for Mid Buckinghamshire (Greg Smith), one of my neighbours. A couple who jointly own a farm will be able to pass on land and property valued up to £3 million to a child or a grandchild tax-free. That is made up of £1 million when they combine their standard £500,000 tax-free allowances and an additional £1 million tax-free allowance each for agricultural property inheritance. I hope that gives some comfort to hon. Members across the House. At least the former Chancellor but one, Kwasi Kwarteng, was honest about the track record of the previous Government when he said last week: “We Tories have to be honest—Rachel Reeves is dealing with our mess”. This is a once-in-a-generation Budget that turns the page on Tory austerity and economic chaos. In addition to the £20 billion black hole in our public finances, with the last Government spending Treasury reserves three times over, there is also a record number of people relying on food banks, 700,000 more children growing up poor, the biggest increase in economic inactivity in the UK for 40 years, millions on NHS waiting lists, crumbling schools and overflowing prisons. We are determined to fix these problems. Many hon. Friends mentioned the increase to the national living wage that we have introduced, by 6.7% to £12.21 per hour, which will be a pay rise for 3.5 million people across the country. We are also moving towards a single national minimum wage for all eligible adults, starting with the biggest-ever increase to the rate of pay for 18 to 20-year-olds, which will help nearly 200,000 young people—that is a difference that a Labour Government will make. In addition, our youth guarantee will help young people to fulfil their potential and follow their dreams.

• 17 Oct 2024 · International Investment Summit · Hansard source

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  I will not have a cross-Chamber discussion with the hon. Gentleman. I am sure he will make a contribution to the debate. This Government are determined to increase the number of good, well-skilled jobs, to embrace the opportunities of technology and innovation, and to improve productivity across the country. At the international investment summit, we demonstrated that the UK has tremendous strengths. We have a dynamic, ambitious and globally connected economy that has long been at the forefront of global exploration, invention and innovation. We have a global language, a central time zone and a renowned legal system. We have a high-spending consumer market that benefits from an open economy. We have trade deals with over 70 countries, and we have world-class talent supported by our globally recognised higher education system, with four of the world’s top 10 universities. One of my favourite moments of the summit was a panel chaired by our fantastic Secretary of State for Culture, Media and Sport on the creative industries and sport. I was delighted to have a photograph with Gareth Southgate, which I showed to my boys when I got home. In all seriousness, Gareth Southgate talked about how the Premier League was once just an idea and how it has been built and marketed into a world leader, creating great investment into our economy. I am sure the whole House will support that sentiment—

• 7 Oct 2024 · Pension Credit · Hansard source

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  We have been running a national campaign since September across a range of channels, including print and broadcast media, to encourage pensioners to check their eligibility and make a claim, and we will continue to work with external partners, local authorities and devolved Governments to boost the take-up of pension credit.

• 10 Sept 2024 · Winter Fuel Payment · Hansard source

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  The savings we have estimated—£1.4 billion this year and £1.5 billion in the next financial year—take into account a boost in the uptake of pension credit. We are absolutely determined to see an increase in that uptake, so the Secretary of State and I have already engaged with charities and local authorities. The Secretary of State spoke to Age UK and Citizens Advice about how we work together. Last week was Pension Credit Week of Action. I encourage hon. Members to look at my X, although I know it is not so fashionable with everyone these days, for a video of a visit I did last week precisely to raise awareness of pension credit. Pension credit is not a simple process—we are looking at how to simplify it—but charities such as Age UK and Citizens Advice will help pensioners to go through it online. The online version is much simpler than the paper version, believe it or not, as the paper version has lots of questions that will not be applicable. We are also delivering a major campaign in print and broadcast media, including for people to reach out to retired families, friends and neighbours to urge them to check if they are eligible. We will write to all pensioners about housing benefit; this is a question that one of my hon. Friends asked me yesterday. He had a constituent on housing benefit who was concerned that that would be taken into account as a form of income when the Government looked at his eligibility for pension credit. I confirm that that is not the case: housing benefit is not taken into account with regard to income. [ Official Report, 8 October 2024; Vol. 754, c. 4WC.] (Correction) Please, I urge pensioners on housing benefit, who will be receiving a letter from the Department, to apply for pension credit. As a Government, we are looking to merge the administration of housing benefit and pension credit to make that much simpler for people. The previous Government promised they would do that—some years ago, in fact—but were not going to until 2029. We think that that was slow decision making, and we are seeking to do it as soon as is operationally feasible. It is not a simple exercise, but it is something that we should do.

• 10 Sept 2024 · Winter Fuel Payment · Hansard source

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  I will come on to the issue the hon. Gentleman raises in just a moment. On pension credit, my right hon. Friend the Member for Leicester West (Liz Kendall) the Secretary of State for Work and Pensions and the Deputy Prime Minister, my right hon. Friend the Member for Ashton-under-Lyne (Angela Rayner) have written to all local authorities asking them to redouble their efforts to reach those pensioners who could benefit from pension credit. [ Interruption. ] The Opposition Front Bench might grumble, but it is a far sight more than they ever did when they were in power. We are joining forces with charities such as Age UK and Citizens Advice to encourage pensioners to check their eligibility and apply. We will be delivering a major campaign in print and broadcast media, including to urge people to reach out to retired family, friends and neighbours to get them to check if they are eligible.