Caroline Voaden MP: speeches

Speeches

• 8 Sept 2026 · Media Green Paper · Hansard source

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  It is a pleasure to serve under your chairmanship, Dr Allin-Khan. I thank the right hon. Member for Maldon (Sir John Whittingdale) for securing this debate. It is clear that the media landscape is changing, and changing rapidly. For many young people today, the first time they encounter a major news story is not by opening a newspaper or even turning on the TV; it is when a video appears on their social media feed, selected by an algorithm that is designed to keep them watching. Ofcom’s data tells us that three quarters of 16 to 24-year-olds now get their news mainly from social media. That represents a huge shift in how young people are understanding the world around them and comes with real dangers. Algorithms are not necessarily designed to inform us; they are designed with engagement in mind. That means that, for social media platforms, attention rather than accuracy is the priority. As politicians, we know that this comes with real implications for our democracy. I support what my hon. Friend the Member for Hazel Grove (Lisa Smart) said about the importance of young and new voters having access to reliable news sources. We welcome the Green Paper, which recognises the change in our media landscape. However, the transformation is creating another challenge for our traditional broadcasters. Public service broadcasters have a vital and unique role in the UK’s media landscape. They provide trusted news, educational programming and content that brings communities together, but as audiences and advertising move online, the financial pressures on these broadcasters are becoming increasingly difficult to ignore. Just look at the BBC. From finding out who is voted off at the roundtable on “The Traitors” to listening to the shipping forecast, and from tuning in to 24/7 news coverage to watching educational content, the BBC is a quintessentially British service, loved and relied on by millions across the country. That vital public service, however, is under significant financial pressure, as made clear by the recent cuts to the BBC workforce and many of its much-loved programmes. As a former Reuters journalist, I firmly believe in the mission of public service broadcasters such as the BBC. It should be celebrated and protected. It is welcome that the Green Paper recognises the importance of prominence for these unique services, but what is missing is a clear commitment to protecting the BBC itself—its independence, universal availability and ability to remain a properly resourced public service broadcaster. The Liberal Democrats have long called for a permanent BBC charter to enshrine the BBC’s core mission and mandate for generations to come. Do the Government agree that the core principles of the BBC must be protected in a permanent charter? Another key matter for us in the Green Paper is the Government’s proposed transition from digital terrestrial television. The Green Paper sets out two possible deadlines—2034 or 2044—for switching off Freeview, with digital terrestrial television guaranteed only until the end of 2034. On that, we Liberal Democrats completely disagree with the right hon. Member for Maldon. I represent a very rural constituency, and I can tell the House that it is the most reliable and, importantly, free way in which people in my constituency and across the UK watch television. Today, 12.9 million homes use terrestrial television, including around 2.6 million that rely on it exclusively. In fact, more than a quarter of all television viewing in the United Kingdom last year was through Freeview digital terrestrial television. It is the single most popular way for viewers to access programming. It disproportionately serves older people, people on lower incomes and people in rural areas—precisely the groups least likely to have reliable broadband. The right hon. Member for Wetherby and Easingwold (Sir Alec Shelbrooke) focused on people who live in canal boats, but there are hundreds of thousands of homes across the country, thousands of them in my constituency, that still do not have a reliable wi-fi connection today, and 6% of adults in the UK lack any home internet access at all. The hon. Member for Stourbridge (Cat Eccles) made an extremely valuable point about the need for terrestrial TV when communities are navigating any kind of storms, floods or other natural disasters.

• 8 Sept 2026 · Media Green Paper · Hansard source

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  I absolutely agree with the hon. Member. I am deeply concerned about what it means for some of us in the rural south-west, as there are villages that will never get fast broadband. Setting a switch-off date without first closing this gap risks cutting off the communities that the Green Paper says it wants to protect. We are also concerned by the cost implications for commercial radio. If it is lost, we will reduce the plurality in our media landscape. If we move to an internet-only model before universal broadband is genuinely in place, we do not just inconvenience households; we risk isolating them from local democracy, local information and local culture altogether. For my constituents, that is the difference between staying connected to what is happening in their community and being cut off from it entirely. We cannot ask people to give up a service that works today in exchange for a promise of connectivity that has not yet arrived. We have already seen the Government water down their commitment on superfast broadband. It was initially promised that there would be next-generation gigabit broadband for every home by 2030, but at the spending review in June last year, the Government changed their target to 99% of premises having access to a gigabit-capable connection by 2032, so it is getting slower already. Contracts delivering superfast broadband have been scaled back in the past, after only those areas that were easiest to reach were connected. The Minister will therefore have to forgive me for being less than confident that we will have universal broadband by the sooner deadline of 2034. Can the Minister confirm that the Government will refrain from any Freeview switch-off until every household, including in hard-to-reach rural constituencies like mine, has reliable wi-fi in place? Can he give my constituents that promise today?

• 1 Sept 2026 · Face-to-Face Banking: Rural Areas · Hansard source

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  The hon. Member is absolutely right. We have two banking hubs in my constituency, opened before the rules were tightened. People have said to me that even those banking hubs do not provide all the services they need. In a 21st-century banking offer for rural Britain, banking hubs are the obvious solution—rather than a branch of every bank—but they must be competent and capable of offering all the services that people need. Five years ago, the rules for receiving a banking hub were much broader, and Dartmouth got one just in time. The current criteria for banking hubs are far too narrow. In September 2024, the Financial Conduct Authority substantially tightened the rules, placing the focus solely on access to cash. The current criteria completely discount all other reasons why someone might need to use a bank. They also do not take account of poor public transport and an older than average population. They ignore the fact that banks do so much more than just give out cash. I urge the Government to expand the rules for granting a banking hub. I have met with the Economic Secretary to the Treasury, who shares my view that the current criteria are far too narrow. I heard the former Prime Minister tell the Chamber that a banking hub can be rolled out wherever a community needs one, but the policy that Link adheres to does not reflect that, so it must be changed. If necessary, we need legislation to make the banks listen. There simply must be a better minimum service coverage of banking hubs across the UK. So many MPs are campaigning for them that it is clearly a country-wide problem. We know that the banks can afford it, so for once, this is not a question of finding the money or funding. They can afford it. The Financial Services and Markets Act 2023, passed by the Conservative Government, gave the Financial Conduct Authority powers to protect cash access but, astonishingly, did not extend those powers to protecting wider banking services but limited them to cash. Back then, Labour tabled amendments to the Bill to extend the power to protect banking services, but they were not taken up by the Conservative Government. Now in government, Labour has been very slow to do what it pushed for in opposition. I urge the Government to rediscover their passion for protecting banking services by amending the Financial Services and Markets Bill that is currently making its way through the other place. We must ensure that face-to-face banking services receive the same protections as access to cash, whether that be via banking hubs, as should be the case in Totnes, or via other means, such as increasing the provision in post offices. As the Post Office is in trouble these days, with many branches closing, surely there must be an all-encompassing solution to make these places viable. Liberal Democrat peers in the House of Lords have tabled an amendment to the Financial Services and Markets Bill, and I wholeheartedly support it. It would require the Treasury to consider whether assessments following bank closures should extend beyond access to cash to evaluate local community needs for essential in-person banking services when making regulations. The answer is, “Yes. Absolutely, it should,” because banking is about more than just getting cash out of a hole in the wall. I hope that the Government will adopt the amendment. I look forward to hearing the outcome of the Government’s access to banking services review, which is due to be published shortly. I am sure that it will lay bare the evidence of the real-world impact of bank branch closures and demonstrate that the Government must go further in ensuring that people can access banking services. Having a bank account and being able to access a range of banking services are a necessity in modern society, not a luxury. The Government must rebalance things in favour of our high streets and communities and put an end to the favourable treatment for big banks, which repeatedly cut their services with no regard for the impact on the lives of their customers. Enough now—it is time that the Government took action to protect and restore face-to-face banking services across rural areas.