Blair McDougall MP: speeches

Speeches

• 4 Jun 2026 · High Street Businesses: Government Support · Hansard source

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  One of the hallmarks of our efforts through Pride in Place and other measures is recognition that there is not really a one-size-fits-all solution. In my constituency, we do not have one central high street; we probably have about a dozen separate ones, which sounds similar to the hon. Gentleman’s constituency. It is clear from what everyone has said during the debate that high streets are facing real pressures, from changing consumer habits to crime and increasing costs. There is not a single quick fix—there is no one-size-fits-all solution. It will take determined effort and real strategy from the Government. A key part of that is our small business strategy, which was launched just short of a year ago and aims to cut red tape, cut costs and make things just a little easier in challenging times. We will build on the strategy later this year as we bring forward a cross-Government high streets strategy that aims to support the businesses that we have been talking about today and equip local authorities with the tools that they need to drive long-term regeneration. We are working really closely on that with businesses, representative organisations and, indeed, Members from across the House. We have already started taking significant action through, for example, our high streets innovation partnerships—a £301 million package that aims to help local areas to reinvent and reimagine high streets, to make them more attractive places to live and put more services into them. My hon. Friend the Member for Bolton West (Phil Brickell) mentioned a Woolworths that had been replaced by businesses of lower value over the years. There is a challenge for all of us within our areas, working with local authorities and health authorities, to make sure that we locate more services in our areas and drive more footfall to them. I will give an example of that type of action. I also oversee the Post Office, and as well as the Government making the decision to keep the Post Office network open at its current level, there are really exciting plans under way from the Post Office to create a new community hub model for post offices in towns across the UK. That will offer a place for commercial services and public services to be delivered, and enhance the role that post offices have as an anchor in the high streets. I will turn quickly to some of the issues raised by hon. Members and outline the areas that the Government are focusing on within each of them. The hon. Member for Strangford (Jim Shannon) raised the issue of payment providers. That issue was raised with me by Kadir’s, a chip shop in Barrhead in my constituency. The payment services regulator recently carried out two market reviews in this area to look at those cost increases and is currently looking at what action to take as a result. Many hon. Members rightly raised the impact of business rates on high street businesses. They say that all of heaven rejoices more over one sinner who repents, so I welcome the acknowledgment by the shadow Minister that we inherited a system that was, frankly, a mess. It was chaotic; it kept changing. It did not give people any sense of stability. For high streets, we have to ensure that our business rates system is fair, stable and responsive to the changing economic situation that hon. Members have described. That is why, in the face of the cost of the first revaluation since the pandemic, we have put in the £4.3 billion support package. The hon. Member for Wimbledon (Mr Kohler) asked when we will take on the big online giants—the warehouses—and start to shift some of the burden on to them and away from high street businesses. That is exactly what we did with those lower multipliers. That was paid for by putting the burden on to the big warehouses. We are working in that area. Rather than tinkering, we are doing that big structural change. Let me turn to jobs, and particularly youth unemployment and the link to high streets. My hon. Friend the Member for Bexleyheath and Crayford (Daniel Francis) said that he was a Saturday boy. I was a Saturday boy as well in Beveridge’s fishmongers in Giffnock. It taught me everything about how to talk to people. It gave me confidence. Every time someone came into the shop, I had to re-find my confidence—remake myself. I do not think that I would be where I am now had I not had that experience. Some Members raised national insurance contributions in that context. Businesses still have those reliefs for under-21s and for apprentices under 25. It is worth about £2.5 billion. In terms of national insurance, there is relief there for employing young people, but I absolutely take the point. Obviously, the Milburn review is working on the much bigger issue of the number of young people not getting that opportunity.

• 4 Jun 2026 · High Street Businesses: Government Support · Hansard source

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  My hon. Friend will know from talking to Alan Milburn that he is very much of the view that this is not something the Government can do alone; it will need to be done in partnership with industry and, as my hon. Friend says, with retailers in particular. Nothing in recent years has made people angrier than either experiencing retail crime or seeing videos and images of it on social media, in which shop workers are treated appallingly. Despite that, there are encouraging signs that our efforts to tackle retail crime are beginning to bite. Shop theft has started to fall, following really sharp increases under the previous Government. At the heart of that effort was the revitalisation of neighbourhood policing with 13,000 additional personnel being delivered, 3,100 of whom are already in place. My hon. Friends the Members for Great Grimsby and Cleethorpes (Melanie Onn) and for Bolton West spoke, rightly, with some anger at how organised crime—as they correctly named it—has impacted the way that our high streets feel. We are seeing legitimate, independent and valued businesses having to compete with businesses that are not real, and that is simply unfair. My hon. Friend the Member for Bolton West was right to talk about his campaign and efforts, along with other Members, to deliver the high streets organised crime unit to bring about the system-wide response that he described—bringing together HMRC and local authorities, and working with Companies House, the Insolvency Service and the organisations that I oversee. As part of that, my officials have joined the Home Office in engaging with the Dutch Government to learn the lessons from their approach with the Bibob Act, highlighted by my hon. Friend, with a view to exploring whether a similar approach could be taken here. The Home Office will shortly launch a consultation on strengthening closure orders, with stronger powers for local authorities being considered as part of our work on the high street strategy. Importantly, this is all backed by funding for the organisations that we rely on to do this. This is about fairness, but it is also about the way people feel about where they live. It is one of those issues on which our constituents have been ahead of us; they have noticed that there is something wrong on the high street, and we need to deal with it. Finally on the point about that sense of where we live, many hon. Members referred to Pride in Place, and the nearly £6 billion invested to support hundreds of places around the country. This is not a one-size-fits-all approach and it is not directed from Whitehall; it is communities shaping for themselves how they want their high streets and local areas to be reimagined. Alongside that, hon. Members mentioned the perennial problem of empty properties. They are one of the most visible challenges facing our high streets. High street rental auctions are now beginning to bite, not just in terms of the number that have gone through the whole process; the very ability of local authorities to have that conversation is letting them engage with landlords, changing the nature of that relationship and changing things on the high streets. This week, we announced £10 million of funding to support the expansion of high street rental auctions to help councils to identify opportunities, deepen engagement with landlords and get properties ready for use. That is a practical and important step forward. Finally, hon. Members raised the issue of banking hubs and the loss of banking facilities in local areas. In Barrhead, a large industrial town in my constituency, we recently lost our last bank, so I get the frustration, particularly with the process of deciding whether an area gets a banking hub or not. As hon. Members will know, the Government commissioned an independent review into access to banking services. Alongside that, we are supporting the roll-out of 350 banking hubs, 235 of which are already open. That is alongside the work that we are doing to make sure that the Post Office network is sustained, invested in and able to provide the banking services that people rely on. I thank again the hon. Member for Didcot and Wantage for securing the debate. As I have said in this room before, we sometimes talk about high streets as being an important part of the community, but for me, as many hon. Members from all parties have made clear today, they are not just a part of the community but where community happens. They are where people get services, meet their friends and have fun, and where those who are otherwise socially isolated find companionship and community. That is why we have to do far more to support them, to ensure that all the places that we represent thrive and have a sense of pride.

• 18 Mar 2026 · Social Enterprises and Community Ownership · Hansard source

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  I certainly will, Sir John. It is a pleasure to serve under your chairmanship. It is also a privilege to respond to a debate with so many passionate and proud speeches on behalf of local community enterprises and charities. I am glad to have the opportunity to congratulate Leigh Spinners on all of its success so far, to thank the Rebuild Site in Carlisle, to raise a glass to the Black Bull in Gartmore, the Fleece Inn in the Cotswolds and the Brewers Arms in Worcestershire, to tell Cosham Community Kettle to put the kettle on for me at some point when I visit, and to highlight the Low Port Centre in Linlithgow, the Oxleathers in Stafford, the Central Football Foundation in Grangemouth, and so many others that make our communities what they are. I will also abuse my position as Minister to talk about Social Blend in my constituency. It is a remarkable social enterprise that provides not just fantastic coffee and food, but employment and a sense of purpose to adults and young people with additional needs and disabilities. I recommend a visit to anyone. What underpins this, as my hon. Friend the Member for Stafford (Leigh Ingham) intimated, is a belief that everyone has something to offer. In the words, perhaps, of Robert Owen, “There are good hearts to serve men in palaces as in cottages.” The Government are passionate about the social enterprise sector and its contribution to society. An estimated 347,000 social enterprises are helping to meet some of the toughest challenges in our society. When Governments and markets fail, and when others walk away, social enterprises step in and fulfil the needs of our communities. To support such organisations to deliver their invaluable work, and to help them to grow and to introduce even more innovation and services, the Government have introduced several measures over the past few months. The Prime Minister wants the Government to work differently by putting partnership with civil society at the heart of everything we do. The civil society covenant embodies the ambition to recognise the value of civil society, and for every part of Government to partner and collaborate with civil society at every level, as hon. Members have asked for. At the civil society summit in July 2025, the Prime Minister said that he would give civil society “a home at the heart of government” and the newly established Civil Society Council will meet quarterly in Downing Street and be supported by a dedicated team in No. 10. The purpose of the Civil Society Council is to work in partnership with Government at the highest level to drive and oversee the implementation of the covenant, helping Government and civil society, including social enterprises, to design and deliver policies and services in genuine partnership. DCMS is taking the lead on the local implementation of the covenant through the launch of the £11.6 million local covenant partnerships fund. Hon. Members asked for more support, and the fund will support local government, public service providers and civil society organisations to work collaboratively to tackle local policy priorities and better meet the needs of communities. In recognition of the need to diversify and unlock more income for the sector, the Government are delivering several strands of work that focus on ensuring that all organisations, including some of the smallest charities, are able to continue delivering impact and, where possible, to grow their operations. Last summer, DCMS published the Government’s first-ever dormant assets strategy, which sets out our ambition to boost the reach and impact of the scheme. The strategy sets out how we will ensure the continued good governance of the scheme and, crucially, illustrates how the next £440 million tranche of funding will be distributed. That includes £132 million to benefit young people and £87 million for social investment. Part of that money will go towards providing small, flexible and affordable loans—the access to finance that hon. Members mentioned—to grassroots organisations. My hon. Friend the Member for Southport (Patrick Hurley) spoke with evangelical zeal about the better futures fund, based on his deep experience in this area. We announced that £500 million fund in July 2025, and it is the world’s largest outcomes fund. It will support up to 200,000 children and their families over the next 10 years, and it will bring together Government, local communities, charities, social enterprises and philanthropists to give children a brighter future. More broadly, I want to celebrate the remarkable growth of the impact economy, with recent reports estimating that it contributes a staggering £420 billion to the UK’s GVA, amounting to 15% of our GDP. The impact economy is a diverse system of purposeful organisations and capital, with the shared aim of delivering a strong economy in which everyone benefits. Social enterprises have a unique and powerful ability to innovate and to scale solutions to the big challenges that we face as a country, and the Office for the Impact Economy will continue to support closer collaboration between these organisations and Government. I come to the second best thing to come out of Rochdale: the co-operative sector. [ Interruption. ] Someone just said “Lisa Stansfield”, which I think is unfair. We have an ambitious manifesto commitment to double the size of the co-operative sector, because we see co-operatives and mutuals as the key engines of inclusive and community-focused economic activity. Several hon. Members mentioned the need to increase the support and advice for co-operatives in order to meet that commitment. I work with members of our business hub network around the country, and they often tell me that as many as one in four people coming through their doors is looking for advice on co-operatives and community interest companies.

• 18 Mar 2026 · Social Enterprises and Community Ownership · Hansard source

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  My hon. Friend makes an important point. We are having a wider conversation at the moment about how enterprise education in general should go through people’s experience in school, and the co-operative and social interest models should be part of that. The co-operative development unit in MHCLG is helping to develop guidance and partnering with local authorities to see how we can improve access and advice. On community ownership, we are committed to communities and we are going further than ever to ensure that they have powers to take advantage of the assets that they value. My hon. Friend the Member for Stroud (Dr Opher) asked specifically about the community ownership of power. He will be aware that the local power plan announced by colleagues in the Department for Energy Security and Net Zero is designed to address the barriers to community energy ownership and is backed by £1 billion to fund those local projects. At the beginning of the debate, my hon. Friend the Member for Leigh and Atherton (Jo Platt) asked whether the Government are willing to back local areas in taking control of the things that they value and that are important to them. I hope some of the measures that I have set out show that the Government’s answer is a resounding yes.

• 25 Feb 2026 · Post Office Green Paper · Hansard source

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  I pay tribute to my hon. Friend for campaigning for his own high streets, and particularly for his local post office network. He is absolutely right to say that our response recognises the importance of post offices as anchors in high streets—they help drive footfall. The community hub model that the Post Office is piloting is an example of how we can build on that and expand post offices’ role as anchors in high streets, but he is right: this has to be seen across the wider effort that we are undertaking to make high streets somewhere people choose to go, to make them more attractive and to make them places where people choose to shop. High streets and high street businesses are not just part of the community; they are where our communities are made.

• 25 Feb 2026 · Post Office Green Paper · Hansard source

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  I will perhaps use more parliamentary language than my hon. Friend did, but I absolutely would encourage everyone to work together to ensure that his constituents have access to postal services. I recognise that, while there is obviously good news today about maintaining the overall size of the post office network and the access criteria, that is little comfort for those in a community where there is such churn in post office services. I will very happily work with him on the issue that he raises.

• 25 Feb 2026 · Post Office Green Paper · Hansard source

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  The hon. Gentleman makes a really important point: it can be really devastating when a post office closes, particularly in a small community. There will always be churn within the network—there will be businesses that succeed or fail as post offices. Our job is to make sure that the overall criteria are there and that the overall level of access is there for people. The hon. Gentleman asks what we can do to bring businesses and post offices back to areas such as Kingswinford. The transformation investment that we are putting in is so important, because that is what makes the overall business profitable, but it also enables the Post Office to give a better deal to postmasters, which makes it a more attractive business to open in communities like his.

• 25 Feb 2026 · Post Office Green Paper · Hansard source

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  With your permission, Madam Deputy Speaker, I would like to make a statement on the Government’s response to the results of the “Future of Post Office” Green Paper. We published the Green Paper in July, starting a national conversation about the future of the Post Office, an institution that has served every community in every corner of the United Kingdom for generations. More than 2,500 people took the time to respond to the consultation, including postmasters, small businesses, service providers, community groups and members of the public. We also held dedicated discussion groups with postmasters and citizens across the country. I therefore start by thanking every respondent; their views provided a wealth of insight, and have been carefully considered. I am pleased to announce that we are publishing the Government response to the consultation today. Our response must echo the clear call we heard from respondents. They told us that they want a strong and convenient post office network, built around permanent, full-time and full-service branches that offer a wide range of essential postal, banking and Government services. They want a Post Office that is reliable, modern and transparent, and that puts postmasters at the heart of decision making. As such, I can confirm today that the Government will keep the minimum network size of 11,500 branches and will retain all six geographical access criteria, ensuring that communities across the UK continue to have local and reliable access to postal services, including rural and remote areas. Alongside maintaining the network requirements, we are introducing a new requirement that at least 50% of the network must be full-time and full-service branches. This requirement sets 50% as an absolute minimum, and we expect the Post Office to continue to operate substantially above it. We are setting this requirement to ensure that the full-time, full-service branches remain the backbone of the network for the foreseeable future, as those are the branches that deliver the greatest social value and the strongest customer service. At the same time, we are not blind to the challenges facing the Post Office, and have built in an evidence-based process so that we know when it is the right time for Government to look at the post office network again. However, stability requires investment. That is why over the next two years, the Government will provide up to £483 million to support the transformation of the Post Office, on top of network subsidy funding to support the costs of delivering Government policy, which will be £70 million in financial year 2026-27. This investment funding will modernise branches across the country. It will support new in-branch technology and the delivery of new products and services that will make sure the Post Office can do what its customers need it to do, while keeping its identity and its role at the centre of so many UK high streets. The funding will also enable a major technology transformation programme within the next five years that will transition operations away from Fujitsu and ultimately replace the Horizon system. Postmasters must be able to trust the technology that they use; it should make their jobs easier and help them spend their time doing what they do best, which is serving their local communities. The days of the Post Office relying on outdated systems must end, and this programme lays the ground for a modern, resilient and fit-for-purpose organisation. The consultation reinforces the importance of the Post Office for post, of course, but also for banking and access to Government services. I would like to address some specific points about each of those areas. First, on postage, respondents told us that they value the Post Office as a multi-carrier parcel hub and want more choice and convenience in how parcels are sent and received. We will support the Post Office’s efforts to innovate in this space while ensuring that essential services remain accessible. Secondly, on banking, the public were clear that the Post Office plays a critical role in ensuring communities have access to cash and in-person banking. Being able to access essential banking services such as cash withdrawals and deposits is valuable to many Post Office customers, in particular small businesses, and respondents expressed an appetite to increase their offer. Last month, the Government held discussions between the Post Office and the banking sector to explore where they may be able to work together on a commercial and voluntary basis to better meet the needs of individuals and businesses. Those discussions were based around areas of mutual interest such as banking services, financial inclusion, modernisation, and the importance of continuing to improve financial crime safeguards. Those conversations are ongoing. Finally, on Government services, colleagues will know that many services have moved online. However, respondents told us strongly that vulnerable, digitally excluded and rural customers continue to rely on the Post Office for in-person services. In that spirit, we have established a cross-Government group to look at developing a common physical front door for Government services, expanded assisted digital support, and new propositions such as prescription collection and identity verification. At the heart of the Green Paper and of today’s Government response is the need to strengthen the relationship between the Post Office and postmasters. The Horizon scandal was one of the worst miscarriages of justice in modern British history, and while the Government remain focused on delivering redress to victims as rapidly as possible, we must also ensure that the culture that enabled those wrongs can never return. The Post Office has already taken steps to rebuild trust, including the postmaster panel, a new consultative council, embedding postmasters in key teams at the Post Office’s head office, and the election of postmaster non-executive directors to the board. However, we agree with respondents that more is needed. As such, I can confirm today that the Post Office will develop a culture strategy with measurable objectives that covers employees, postmasters, strategic partners and customers. The Government expect that plan to be in place by this summer. To ensure that these reforms genuinely meet the needs of postmasters, the Government have commissioned an independent external evaluation of the initiatives the Post Office has implemented to strengthen postmaster engagement, which will report later this year. Our long-term goal is a Post Office that is financially sustainable, adaptable to changing markets and less reliant on Government funding, but this transition must be responsible and realistic. Respondents were clear that stability comes first, particularly while the Horizon inquiry continues. That is why the Government will provide £37 million of funding to the Post Office in the next financial year to support with the costs of administering redress and responding to the inquiry. While the Green Paper explored long-term governance ideas such as mutualisation or a charter model, the Government will not make any decisions on structural reform until after the final report of Sir Wyn Williams’ inquiry. In the meantime, we will work with the Post Office to ensure that the organisation demonstrates financial discipline, generates a trading profit by 2030, and continues to reduce reliance on taxpayer subsidy while protecting access for communities that depend on it. This Green Paper process and the thousands of responses we received show the enduring importance of the Post Office to the life of this country. The Government’s response sets a clear direction: we are maintaining a strong and accessible network, backing postmasters through major investment and cultural reform, modernising services for a digital age, and setting the Post Office on a path towards long-term financial and operational stability. The Post Office must be modern, resilient and trusted, shaped by the communities it serves and built around the people who run it. With today’s response, we take a major step towards that future. I commend this statement to the House.

• 25 Feb 2026 · Post Office Green Paper · Hansard source

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  I am very happy to reassure Mohammed and his sons about that, and to thank them for the work that they do for the community. My hon. Friend mentions the post office staying open for longer; that is typical of postmasters, who are not just running a business, but have a really clear sense that they are serving their community. That is why getting this right, and succeeding with the vision that we have set out in this Green Paper, is so important.

• 25 Feb 2026 · Post Office Green Paper · Hansard source

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  The hon. Lady makes a really important point, and an hon. Friend asked earlier whether this is part of a wider need to regenerate high streets. It is also true that it has to be part of a wider strategy to support rural businesses like the ones the hon. Lady mentions. I have spoken many times about what we are going to do to improve postmaster remuneration through the transformation investment that we are putting in. Perhaps before I sit down and we move on to the next debate, I can also say some words of encouragement: there is a new generation of postmasters coming through, and not only is it a fantastic business opportunity for people, but it is an extraordinary opportunity to serve their community and become a key and valued figure, particularly within communities like the hon. Lady’s.

• 29 Jan 2026 · Business Operating Costs · Hansard source

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  The hon. Member is right to highlight the Government’s commitment to tackling inadequacies in the way rates are calculated, and that is exactly what my hon. Friend the Exchequer Secretary to the Treasury spoke about from the Dispatch Box the other day. Beyond the rates issue, we are protecting high street businesses from upward-only rental review clauses, and we are introducing a community right to buy so that people can take ownership of valued community assets on the high street. We also have rental options for empty properties on the high street and action on bogus businesses, as the Under-Secretary of State for Business and Trade, my hon. Friend the Member for Halifax (Kate Dearden), mentioned. We are doing a great deal to help the businesses the hon. Member described.

• 29 Jan 2026 · Economic Growth: Coastal Communities · Hansard source

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  The Government are committed to supporting growth in coastal areas such as Bournemouth West. The partnership between Business Growth Dorset and the new business growth service makes it easier for firms to access tailored support. The Department for Business and Trade is also strengthening the conditions for investment and helping high-value sectors such as advanced engineering, aerospace and digital industries to expand. Through national programmes supporting investment, exports and innovation, alongside Bournemouth, Christchurch and Poole council’s economic strategy, we will ensure that Bournemouth’s businesses benefit fully from UK-wide measures to boost economic growth.

• 8 Jan 2026 · Post Offices: Cheshire · Hansard source

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  I congratulate the hon. Member for Chester South and Eddisbury (Aphra Brandreth) on securing the debate. In my previous role, she and I travelled the world with the Foreign Affairs Committee, so it is good to be dealing with matters that are closer to home. As she so eloquently argued, no matter is closer to home than the importance of post offices to local communities. I also thank the hon. Lady for giving me the opportunity, for the first time as the Minister responsible for postal services, to put on record at the Dispatch Box my disgust at the way postmasters were treated in the Horizon scandal. The reputations, livelihoods and lives lost as a result of that scandal shame the country, and it is my responsibility to ensure that postmasters get the redress, justice and recognition that they deserve. As the hon. Lady rightly argued, post offices are so valued by local communities, and not just because of their economic impact—they root local high streets, bring footfall to high streets and, as she said, in many places are the only shop in the village—but because they are essential community hubs.

• 8 Jan 2026 · Post Offices: Cheshire · Hansard source

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  On this matter, as on all matters in Macclesfield, my hon. Friend is a constant campaigner on behalf of his local community. I will absolutely raise that branch with Post Office management. The hon. Member for Chester South and Eddisbury mentioned Sandra and Tony, the local sub-postmasters in her area. In my community, I think of Nancy from Harvie Avenue post office in Newton Mearns. She plays a similar role—she not only serves people, but is the cornerstone of the local community. The network of 11,000 post office branches that the hon. Lady talked about makes it the largest retail network in the country, with an unrivalled reach into our cities, towns and villages, which is why it is so important to have this debate. As the Minister responsible for postal affairs, I am always happy to, and always do, raise issues with Post Office management on behalf of Members of the House. However, I know that the hon. Lady understands that although the Post Office is publicly owned, it operates as a commercial organisation aside from Government. That means it has the commercial freedom to deliver the branch network, but within the access criteria set by the Government, as she rightly pointed out. Those criteria are so important because they set the minimum level of service that should be provided to everyone across the country—for example, the requirement that 99% of the population live within three miles, and 95% of the total urban population within one mile, of their nearest postal service. The hon. Lady asked whether the Government will continue with those access criteria. It is some time since the Government have looked at those criteria, but we are doing so through the Green Paper and the responses to it. Our starting assumption was that we would maintain that number of post offices, with one eye on their importance to rural communities, which the hon. Lady rightly raised. However, as it has been so long since those access criteria were set, it is right that we take the time to ask whether they are still right for post offices, communities and postmasters. On post office provision within the hon. Lady’s constituency, 21 branches are operating in her area, serving thousands of customers each month and helping to support the local economy. She raised my Department’s research on the economic value of that across the country—some £5.2 billion in social value and about £1.3 billion for local SMEs—which is particularly felt in her constituency and others with large rural areas. Let me turn to Kelsall post office, which closed after the resignation of the operator, the Co-op. I completely understand the painful impact that a branch closure can have on a community. The fear that the service will never return can be disruptive. The hon. Lady comes from a small-business background herself, so she will know that, in a franchise model, there will be fluctuations, particularly in a network made up of so many small businesses and the commercial decisions behind them. I hope that the Post Office’s advertising campaign to find suitable alternative operators for that branch offers some reassurance to the hon. Lady and her constituents. The time it takes to reopen a branch varies depending on the individual circumstances, but at the end of that process the Government’s access criteria will ensure that, whatever form the network takes, services remain within reach of citizens. I hope that we can find a suitable operator for the Kelsall branch. The hon. Lady said that the Post Office, like any retailer, faces pressure from continually evolving consumer behaviour and all the other pressures that businesses face, and particularly small businesses. Although access to Government services in post offices is important to many customers, services are not utilised as much as they were in the past, and people are sending fewer letters through the post office network year on year. On the other hand, as she rightly said, cash and banking services have become so important to the Post Office. She asked for reassurance on that. I absolutely recognise how essential that part of the business is for the Post Office. I welcome the banking framework 4 agreement between the major banks and the Post Office, which has come into effect this year. It will mean that the Post Office will be able to increase the income that postmasters receive for delivering banking services, further recognising their important role on high streets. It is clear that the Post Office must continue to evolve and adapt to shifting needs and trends in local and national economies. That is why our Green Paper, which I mentioned a moment ago, seeks to open a dialogue on the future of the Post Office, from the services that it provides and how we can modernise and strengthen the network, to how we change the culture—particularly with regard to the legacy of the Horizon scandal—and the way in which the Post Office is managed. Thousands of individuals, postmasters and stakeholders have contributed to the consultation, and I thank them for doing so. We will publish our response in the coming weeks. The hon. Lady also mentioned Malpas post office. I congratulate her on her successful campaign. As she will know, cash services at that branch were reinstated in November. More generally, we remain completely committed to the future of the Post Office. We are providing £83 million in subsidies for the network this year, and half a billion pounds of investment over the next few years to help the Post Office transform so that it has a sustainable future and to ensure that postmasters are better remunerated, in addition to the subsidy I mentioned, which aims to keep particularly uncommercial and rural parts of the network open. That ambition will, I know, be supported by Members across the House who recognise how important post offices are in anchoring our local communities. Question put and agreed to.

• 11 Dec 2025 · Topical Questions · Hansard source

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  I thank Boutique Flowers for everything that it contributes to my hon. Friend’s local community. That sort of fraud is galling when someone is trying to keep a local business going, and colleagues in the Home Office and my Department are working on a new expanded fraud strategy to be published early next year. I will make sure that the experience of his constituents is fed in to that strategy.

• 4 Nov 2025 · Supporting High Streets · Hansard source

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  I will return the compliment to my right hon. Friend before I disagree with him. This is the problem; there is a certain cheek to the Conservative party leaving us a burning building and then criticising us for reaching for the fire hose. We had to stabilise the public finances—and again, that is not abstract. The Conservatives have to learn the lesson—here comes the groan—from the Liz Truss Budget. They have to learn that lesson, because this is not abstract for businesses. Returning to the issue of stripping out the costs of red tape, in March the Government pledged in our regulation action plan to cut the cost of regulatory burdens by 25%. At the regional investment summit last month, my right hon. Friends the Chancellor and the Business Secretary made a great start on that, creating an additional £230 million of savings for businesses by changing the requirements on directors’ reports for businesses of any size.

• 30 Oct 2025 · Small and Medium-sized Businesses · Hansard source

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  I know my hon. Friend is a great believer in Leigh and Atherton’s untapped potential, and so are we. We have launched the small business strategy, with action on late payments, action to unlock access to finance, and better, simpler support through the business growth hub. In addition to that, Leigh will receive £20 million through the pride in place programme. I know my hon. Friend fought hard for that on her community’s behalf.

• 4 Sept 2025 · Business of the House · Hansard source

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  The SNP-led Glasgow city council is proposing to introduce a car tax on East Renfrewshire motorists, so that every time my constituents enter Glasgow city, they would have to pay a fee. Could she make time for a debate on the enormous levels of waste by the SNP Government on things like Barlinnie Prison, which is 10 times over budget, or the ferries that went nowhere, so that we can tell the SNP to stop wasting our money and get out of the pockets of East Renfrewshire motorists?